---
product_id: 12434008
title: "Damage Control (Revised & Updated): The Essential Lessons of Crisis Management"
brand: "eric dezenhalljohn weber"
price: "€ 268.60"
currency: EUR
in_stock: true
reviews_count: 10
url: https://www.desertcart.fi/products/12434008-damage-control-revised-and-updated-the-essential-lessons-of-crisis
store_origin: FI
region: Finland
---

# Damage Control (Revised & Updated): The Essential Lessons of Crisis Management

**Brand:** eric dezenhalljohn weber
**Price:** € 268.60
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Damage Control (Revised & Updated): The Essential Lessons of Crisis Management by eric dezenhalljohn weber
- **How much does it cost?** € 268.60 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.fi](https://www.desertcart.fi/products/12434008-damage-control-revised-and-updated-the-essential-lessons-of-crisis)

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- eric dezenhalljohn weber enthusiasts

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## Description

Damage Control (Revised & Updated): The Essential Lessons of Crisis Management

## Images

![Damage Control (Revised & Updated): The Essential Lessons of Crisis Management - Image 1](https://m.media-amazon.com/images/I/51dKpBYV-lL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐ 







  
  
    Great information
  

*by A***. on Reviewed in the United States 🇺🇸 on June 13, 2022*

While you have to be studying or really interested in the topic to enjoy reading this I thought it was a great book.

### ⭐⭐⭐⭐⭐ 







  
  
    Don't be a Wimp
  

*by M***A on Reviewed in the United States 🇺🇸 on April 25, 2007*

This excellent book says that today's crisis management is fixated on making nice with those who would harm you and it is wrong, wrong,wrong. Yes, J and J did a great job with the Tylenol tampering but it was a victim of a nut. The template of what they did does not work, or so Dezenhall argues, with a crisis where you have an enemy. What to do? Figure out of the company has a backbone to fight(if not. throw in the towel); preach to the choir(rally your allies); manage the media(Wendy's told the media you can interview our execs but stop showing the finger); and, above all.like all good trial lawyers know, come up with an alternate belief system, a plausible and different scenario for what occured; don't use the default of apology when you have nothing to apologize for.(a la pepsi and the purported syrgines in the pepsi cans. The book is direct, well written, and short.

### ⭐⭐⭐⭐ 







  
  
    A well written, practical book for fighting back against mudslinging
  

*by B***N on Reviewed in the United States 🇺🇸 on August 24, 2014*

Damage Control is a well written, practical book for organizations that may be faced with a crisis. The authors have done an excellent job covering the issues and providing practical solutions. The stories from the trenches of defending corporate America are very interesting, too. The only shortcoming of the book is the huge extent to which the authors have swallowed their own propaganda about how multinational corporations are persecuted at the hands of big, bad consumer activists and the media. It's clear where their money and experience have come from, which is fine, but don't expect readers to start shedding tears for oppressed corporations.

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*Product available on Desertcart Finland*
*Store origin: FI*
*Last updated: 2026-02-21*