---
product_id: 8103045
title: "Powerful Phrases for Dealing with Difficult People"
price: "€ 29.52"
currency: EUR
in_stock: true
reviews_count: 13
url: https://www.desertcart.fi/products/8103045-powerful-phrases-for-dealing-with-difficult-people
store_origin: FI
region: Finland
---

# Real-life scenarios 200+ phrases Psychological insights Powerful Phrases for Dealing with Difficult People

**Price:** € 29.52
**Availability:** ✅ In Stock

## Summary

> 🗣️ Speak Smart, Conquer Conflict!

## Quick Answers

- **What is this?** Powerful Phrases for Dealing with Difficult People
- **How much does it cost?** € 29.52 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.fi](https://www.desertcart.fi/products/8103045-powerful-phrases-for-dealing-with-difficult-people)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Boost Your Confidence:** Equip yourself with the tools to handle challenging personalities like a pro.
- • **Join the Conversation:** Become part of a community that values effective communication and personal growth.
- • **Real-World Applications:** Learn through relatable scenarios that prepare you for any difficult encounter.
- • **Empower Your Interactions:** Gain psychological insights that transform conflict into collaboration.
- • **Master the Art of Communication:** Unlock over 200 powerful phrases to navigate tough conversations with ease.

## Overview

Powerful Phrases for Dealing with Difficult People is a comprehensive guide featuring over 200 phrases designed to help you navigate challenging conversations. With psychological insights and real-life scenarios, this book empowers you to communicate effectively and confidently in any situation.

## Description

Powerful Phrases for Dealing with Difficult People [Evenson, Renee] on desertcart.com. *FREE* shipping on qualifying offers. Powerful Phrases for Dealing with Difficult People

Review: Amazing Book! - This is a must read for managers at various levels. I enjoyed reading the book because it gave several real life examples of dealing with difficult people and how to work through the steps to best handle the situation. As I was reading, I often associated the scenarios to what I deal with at work. I’m a manager at a company that have people of various backgrounds and unique personalities. This book has helped me improve my skills of working with difficult employees. I highly recommend!
Review: Already helpful!!! - I, sadly, AM a difficult person, so when dealing with others I am learning how to handle my end of the conversation better without feeling like I have to control the conversation(s) of anyone else involved. This book has helpful, easy-to-read, quick-to-learn statements that aid me through MY struggling part of any conflict, work, personal. etc. Used it recently with a relationship that got in a train wreck when another party interfered, escalating the situation. Then, of course, my part became intensified, and so on. Possible irreparable damage, but when getting together three weeks later to "talk it over," this book helped keep it on an even keel. (Wasn't embarrassed to take note cards since they were actually evidence I was trying - as was the other party - and it kept me on track when I wanted to veer.) Highly recommend!

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #18,864 in Books ( See Top 100 in Books ) #14 in Human Resources & Personnel Management (Books) #33 in Workplace Culture (Books) #35 in Communication Skills |
| Customer Reviews | 4.3 4.3 out of 5 stars (1,478) |
| Dimensions  | 5.95 x 0.85 x 8.9 inches |
| Edition  | 1st |
| ISBN-10  | 0814432980 |
| ISBN-13  | 978-0814432983 |
| Item Weight  | 10.4 ounces |
| Language  | English |
| Print length  | 238 pages |
| Publication date  | October 15, 2013 |
| Publisher  | AMACOM |

## Images

![Powerful Phrases for Dealing with Difficult People - Image 1](https://m.media-amazon.com/images/I/71eAqELZT4L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Amazing Book!
*by B***E on January 14, 2023*

This is a must read for managers at various levels. I enjoyed reading the book because it gave several real life examples of dealing with difficult people and how to work through the steps to best handle the situation. As I was reading, I often associated the scenarios to what I deal with at work. I’m a manager at a company that have people of various backgrounds and unique personalities. This book has helped me improve my skills of working with difficult employees. I highly recommend!

### ⭐⭐⭐⭐⭐ Already helpful!!!
*by G***N on February 25, 2020*

I, sadly, AM a difficult person, so when dealing with others I am learning how to handle my end of the conversation better without feeling like I have to control the conversation(s) of anyone else involved. This book has helpful, easy-to-read, quick-to-learn statements that aid me through MY struggling part of any conflict, work, personal. etc. Used it recently with a relationship that got in a train wreck when another party interfered, escalating the situation. Then, of course, my part became intensified, and so on. Possible irreparable damage, but when getting together three weeks later to "talk it over," this book helped keep it on an even keel. (Wasn't embarrassed to take note cards since they were actually evidence I was trying - as was the other party - and it kept me on track when I wanted to veer.) Highly recommend!

### ⭐⭐⭐⭐ Very Helpful, but Too Repetitive
*by G***S on July 6, 2025*

The author of this book has good strategies for work place conflict resolution, and I believe many of her ideas may work out well. The book, however, repeats the same information, in the same words, sometimes up to three times, before finally moving forward. This makes a considerable portion of the writing tedious reiteration. Yet the book is worth reading for the conflict resolution skills, and the "powerful phrases" sections give ideas and words to use when it is necessary to tread cautiously and not escalate personality issues at the office.

## Frequently Bought Together

- Powerful Phrases for Dealing with Difficult People
- Managing Narcissists, Blamers, Dramatics and More...: Research-Driven Scripts For Managing Difficult Personalities At Work (Leadership IQ Fast Reads)
- Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers

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*Product available on Desertcart Finland*
*Store origin: FI*
*Last updated: 2026-02-23*