Getting Past No: Negotiating in Difficult Situations

Purchased this book for a public dispute resolution class and have used many parts of it in my everyday life already. I have to say this book is even better than the Getting to Yes book published before it, I think the concepts are important and useful for everyone and would highly reccomend this book for anyone looking for conflict resolution or hone their negotiation abilities

Very encompassing and easy to follow. Critical text for negotiations - I would recommend this to anyone as it can be applied to most spheres of life

i have listend to these a couple of times now. I think if I were just listening I would find them to be be a little slow and boring. Not because it does not have great content. It just takes a while to get there. But for me, I listen while I am working. So I find them to be just the right speed for how I am absorbing the material.

Great book, codifies things you probably already know but is helpful to access in a written format and easier to recall when structured and laid out for you.

It's simple, straight forward and to the point. There are many good suggestions, that you can just go practice, and probably many situations you will recognize. To me it was a reminder of what I had forgotten I knew and an eye opener to my sometimes naive belief that everybody in a negotiation always play fair. I also enjoyed reading it

For an intro to negotiation, this book is great. Don't expect to listen once and be a pro, but it's a good start.

This is definitively one of the best (if not the best) books of negotiation. Improving the excellent work in Getting to Yes, William Ury was able to develop a systematic and very effective strategy to deal with difficult (and blocked) people. This is William Ury at this best.

A bit cheesy but the principles are powerful and applicable in so many areas, including personal relationships

works great on computer at home and in the car

This is even better than getting to yes. There are a lot of useful techniques in order to negotiate, even with the most stubborn person. A must read

William Ury hat sich gemeinsam mit Roger Fisher einen Namen mit dem Werk  Das Harvard-Konzept: Der Klassiker der Verhandlungstechnik  gemacht. Dieses Buch war bahnbrechend für konstruktive Verhandlungen. Ein wesentlicher Begriff war hier BATNA, "best alternative to a negotiated agreement". Das Konzept leitet dazu an, gemeinsam mit dem Verhandlungspartner nüchtern die Alternativen zu prüfen.In diesem Buch widmet sich der Autor der Frage, wie man mit schwierigeren, also destruktiven Verhandlungspartnern umgehen kann. William Urys Lösung besteht in folgenden fünf Schritten:1. Go to the balcony (durchatmen, weniger aufregen)2. Step to their side (die Perspektive des Gegenübers einnehmen)3. Don't reject, reframe (Statt Ablehnungen neue Lösungen finden, die beiden gerecht werden)4. Build them a golden bridge (Zustimmung des Gegenübers erleichtern)5. Bring them to their senses, not their knees (nicht über den anderen gewinnen wollen, sondern Vernunft siegen lassen)Grundidee ist also, dass ein unkontrollierter Konflikt in der Regel für beide Seiten mehr Schaden anrichtet als ein Arrangement. Das funktioniert nicht immer, aber man kann es ja mal probieren. Wenn solche Bücher weiter verbreitet wären, wären manche gewaltsamen Konflikte überflüssig. Das Harvard-Konzept: Der Klassiker der Verhandlungstechnik

Excellent. It is indeed a good work.

Nach Getting to Yes war eher klar dieses Buch zu erwerben. Es ist nicht als eine Fortsetzung anzusehen, aber eher als einen Ratgeber gegen Widerstand wahrzunehmen.Ich fand es recht leicht zu lesen und der Story-Telling Aspekt gefall mir sehr.Ich kann es nur empfehlen.