Thor Kitchen24-Inch Built-In Dishwasher in Stainless Steel - Model HDW2401SS

Just feels cheap, hasn't worked correctly since instillation, barely cleans dishes.

Ordered this sight unseen from Amazon. Ordered on a Saturday and it was here on Monday. Replaced a Kitchen Aid that was so poorly designed that the soap dispenser was blocked from opening if you loaded the lower rack fully. Every plastic part was brittle and kept breaking and I had to tear it down and manually clean the food chopper every week. I did not want to go the KitchenAid/Maytag/GE/Westinghouse/Kenmore route ever again since every appliance we have owned by them has had significant problems. I took a leap of faith and ordered this Thor Kitchen. I could not find many reviews but the ones I found were positive.Packaging was quite sturdy and the dishwasher arrived with no problems. There is water inside but apparently this is normal for new dishwashers. Installation was not too difficult. My husband had a question about a cpvc outlet and was not sure what it was for. I called the support number and immediately was connected to a real person in California. He explained that the dishwasher has a air cycling feature that can be used if the dishwasher is not going to be used for a few days to keep the interior fresh and it was the air intake. He also reminded me to call back and register the dishwasher for warranty purposes. The instructions that came with the dishwasher were rudimentary but I searched the internet and found better ones.There are more features than Amazon listed and these are a pleasant surprise. The silverware holder is modular and breaks down into 3 sections. I have yet to need all three. I use the 2 smaller side pieces and tuck them where ever they fit. These seem to made of much thicker nicer material than the one in my KitchenAid. The bottom rack has half with tines that can fold out of the way to accommodate large items. The upper rack can used in two positions but the higher position limits the height of glasses somewhat. I use it on the lower position almost all the time and have plenty of room for tall things in the bottom rack. The upper rack also has some flip down racks to hold stemware in place. The third top rack is wonderful for knives, lids and small things. It doesn't get quite the spray pressure as down below so really gunky things may not come clean as well as the stuff on the other racks, but this is minor. I love being able to get my knives washed and sanitized without them touching other things and getting dull. There is a 'vortex' clean feature. In the corner on the bottom, there is a small spinner spray. When you have a really dirty pot, you put it in the rack over this spinner and select vortex. It uses a high pressure directed spray to clean what is right above it. I have used it a couple times and it works.This is the first dishwasher we have had where the dishes don't completely dry even with the heated dry option. We got some rinse aid (which as an adjustable release feature) and problem solved. The plate racks on the bottom rack are very closely spaced which is nice to hold a lot of plates but if one is super dirty, I skip a rack so it gets more spray.The control panel is on the top of the door so it is hidden when it is closed. It took a little while for my husband to figure it out (he did not read instructions) but you have to select all the features you want (can add a delay to the start time if you wish) and then push start and then close the door. It starts then. You can't close the door and push start (which had him convinced it was broken for the first couple hours). The display tells you how many hours and minutes the cycle will take and most are 2 plus hours. When the dishwasher is running the top display goes dark and a band of blue lights on the front of the dishwasher illuminates as it works through the cycle. The band gets longer as the cycle progress so you can tell at a glance what percentage through the cycle is. If you want the exact amount of time left, you just touch the top panel start button and it will display how many minutes are left in that cycle. It is so quiet that when it was running, I thought I heard water boiling but it was the dishwasher doing its thing.The dishwasher is very sleek and nice looking. It seems to be well made and sturdy. The handle is large and industrial but seems very strong. It sticks out further than our old dishwasher, which just had a hand hold recessed in the door, so this new handle impeded the opening of the cabinet on the wall next to the dishwasher. My husband's initial thought was to send it back and get a different style. Mine was, "take the dag on door off the cabinet and get my new dishwasher installed!" I got my way. He ended up modifying the door so it is hinged differently.Bottom line-no regrets.Update: After 20 months: You need to make sure that you manually clean the filters. It is easy to do, at the bottom of the dishwasher (easy to get to without removing anything) there is a gray cylinder filter to catch big debris. Twist and it unlatches. Then lift out the steel mesh (hooks under two tabs toward back of dishwasher). Finally, pull out a very fine mesh filter (loose cylinder down in hole). Rinse all three and put back. This is quick and easy and I do it every week or two, depending on how well I pre-rinse my dishes (which I don't) and when ever I see any debris not rinsed off of the glasses. I prefer doing this to having the built in food chopper of the kitchen aid which failed and was a nightmare to clean. I found the combo of pots/pans, steam wash, and heat dry gives me the best results. I still do not regret. Not a single component has broken, nor have I seen any degradation of the interior plastic parts.

Replaced a GE dishwasher that had seals disintegrating at the 8 year mark.Installation was straightforward, all of the parts were present and the instructions were clear.Washing is quiet and everything gets rinsed.Touchpad has poor electronics design. There are "ghost presses" and occasional failure to respond to presses. Resetting the power to the dishwasher solves the immediate problem and restores function.Wash cycles are weak compared to the GE. Pre-rinsing the dishes is required to get a good result. We've been doing this for 3 years.

First day installed, E1 code and then an E4 error code. I really wanted this to work and for it to match my stove, but it looks like I have to return it. It’s broken twice in less than a week after installation. Looks great, functions terribly and it will cost you twice as much to install and repair.

My review is primarily based on the way it was shipped. UPS dragged it out of the van, the box was barely held together. It was missing a plastic strap, looked like it had been open at some point. So naturally, and correctly, I assumed it was broken. Upon inspection of the damage I went ahead and checked out the rest of the unit to see if I wanted a refund or another unit shipped. It looks like a quality dishwasher, but the handle on the front is loose. The brackets that secure the handle to the front of the unit are solid, and tight, but there is no way to tighten the actual bar handle. It rolls loosely and you can actually rattle it back and forth. That left me with the impression it's just not put together well.

Very quiet, has a light inside...little bit of an odd configuration for the trays. A nice high end dishwasher.

Worked about a year and quit

I like the fact that it is a quiet machine, but I do not like the third rack. It does not get the dishes cleaned at all. Also the fact the digital control panel it activates at a minor touch. Once is activated we can't deactivate/stop it. The spray arms are not as strong as we expected them.