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UTOCamo Waterproof Backpack for Women Durable Nylon Multipurpose Roomy Multi pockets School Travel Business Shoulder Bag
P**Y
Padrisima!
Excelente calidad, buen tamaño y esta hermosa
J**G
Customer Service is great!
UPDATE: UTO customer service contacted me and sent me a replacement so I'm updating my review. It was just Amazon that contacted me before. I hope I don't have the same issues with the zipper because I really like this bag.I love the design and functionality of this purse. It's just like one I purchased on a trip a couple years ago that I used until it started falling apart. This one seemed to be more durable at first. But within just over a month of regular use, the zipper on the back to the extra pocket got stuck on the fabric inside and broke when trying to fix it. There was no way around it. Unfortunately this was outside the return window. I contacted customer service and they were unhelpful. They responded quickly but after asking me to send pictures, this was the response:"Hello,Thanks for sending us the images.Please note that we won't have an option to send the bag for repair.In case of any further concern, you are always welcome to reach out to us and we will be happy to assist you. All you need to do is reply to this e-mail and we will be delighted to provide further assistance on this matter."Why even ask me for pictures then? They didn't offer to replace it either. I'm pretty disappointed as I love the bag. It's still functional but I can no longer use the extra pocket and it looks bad. Please work on your customer service and offer a warranty.
L**G
Perfect
Use it for a trip multiple pockets and room can hold alot and its durable.
M**!
Love this bag
Lots of pockets and very comfortable.
S**K
Did not hold up.
I absolutely loved this backpack, but after 3 short months, the strap started to pull out of the bag. I finally found one I really liked. I purchased 5 that I didn’t like, but now it’s not holding up! Disappointed!!!
Trustpilot
3 weeks ago
1 day ago