PolycomVVX 410 12-Line Desktop Phone (Power Supply Included)

The Polycom VVX 410 has been a great phone for our executive team and employees that spend a lot of time on the phone. It's also an amazing receptionist phone, set it up with a sidecar to enhance our companies secretarial abilities.

This is second Polycom phone I've tried. I really wanted the high sound quality promised. But the first phone came without the power supply, and still wouldn't work after I ordered that separately. And this phone with power supply included - no dial tone.

I purchased five Polycom VVX 410 phones. Four of the five are working just great but one of them cannot be programmed by my service provider through numerous calls and lengthy programming support calls. Fortunately, though my Amazon time to return had expired, I sent an email directly to the seller and immediately they sent me an address where I could return the phone for an exchange. I am still in the midst of the exchange and so I cannot report on that, but I am hoping it is seamless and quick. The phones are nice and sturdy. I love the features that they offer that we weren't getting from our other phones and for the most part have been very easy to set up and get working with my VOIP provider.

Make sure you have support for theses phones before you buy. They are not plug and play to say the least.

I use it with my favorite headset:  Plantronics-CS540 Convertible Wireless Headset . Note, to do this I also use this Electronic Hook Switch Adapter: http://smile.amazon.com/Plantronics-38439-11-EHS-Cable-APP-51/dp/B007IP8NNQ?ie=UTF8&psc=1&redirect=true&ref_=oh_aui_search_detailpageAmazing combo! Highly recommend! Plantronics-CS540 Convertible Wireless Headset