Safetech Hardware Single-Sided Lockable Fence Gate Latch with 2 Independent Latching Hooks for Metal, Wood & Vinyl Fences, Black (VIPERX1B)

I expected a robust latch, but have to say I was pleasantly surprised with this, it is very solid and sturdy and exceeded my expectations. The operation is smooth and reliable. The key lock works well. Installation was simple; and it can be located for either right hand or left hand opening. There is an actuator rod to connect the lock in the front to the latch mechanism in the back, this needs to be cut to length according to the thickness of the mounting post. It is clearly illustrated how to measure this, and the manufacturer thoughtfully provides an extra one in case you get it wrong the first time. When you go to cut this piece, you'll get a sense of just how tough the plastic is. It is a trifle awkward to open from the inside, as you need to pull a knob and then pull the gate open, but it's easy enough to figure out how to do this. (thumb and forefinger on the knob, then use your ring finger to pull the latch arm). From the outside there is a button to push that opens the latch. This uses a 6-pin (one notch up security) Schlage SC4 type key, and comes with two, marked with the key code. Note: generally speaking, black plastic is going to hold up better under long term sun exposure than any other color.

Had to replace my standard lock on my pool gate because the door sags so it would not latch (lock) properly, no matter how many times I fixed the sag. This latch is awesome. Love the way it clicks into the door and how easy it is to open from the other side (I bought the 2 sided lock). Really simple to install. Easy to open and close, love that I can use a key to lock it too. Highly recommend.

I was able to connect with customer support on the phone, the call started out seeming a little sketchy but I think the agent was just working from home. He had me send him a video of the problem and talked me through the fix. The lock has worked flawlessly since then. Great customer service. This latch and lock worked very well for a few months but today the locking mechanism and the latch failed. I had walked through the gate and locked it behind me but a couple of hours later the gate was open and my dogs were running around in the street. After I got my pets safely into the house I checked the lock only to fine that it was locked on the inside but the outside of the lock worked as if it was unlocked. Besides that, the gate opened at the slightest push, even when the prongs were lowered around the latch bar. I was able to make some adjustments so the latch would hold the bar again but I can’t make the lock function properly again. I’m assuming this lock isn’t really suited for a wooden gate as advertised. Wood swells and shrinks with the weather and this failure occurred at a change in seasons. Also, wooden gates are subject to more movement due to wind hitting the solid surface. Metal gates are often bars that permit the wind to pass through. The plastic bar that connects both sides of the locking mechanism don’t allow much of a margin of error therefore shrinking and swelling of the wood can cause the bar to fail and the gate lock to become inoperative. The lock came with screws that were too short to mount it well on a wooden fence but they would be adequate for a metal fence. I did replace them with longer, outdoor rated deck screws so that was my first clue that this lock was not made for a wood fence despite claims that it would work well for that application. I’ll be contacting support for assistance in repairing this problem and will update this review if they help me find a permanent fix for this issue.

Easy to install works great. High quality construction. Easy to open with full hands and lock is strong. Looks and fits perfectly. Little expensive but worth the peace of mind.

I bought this lock so that I would be able to lock and unlock the door from both sides. After numerous reinstalls and trying different sizes for the plastic spindle lock connector, it still does not work. The instructions given were horrible. I called the company to send me more spindle lock connectors, and they seemed to agree that was the problem. It is now 11 days later, and I still have not received my spindle lock connector. With this said, I don't believe my connector is the wrong size; it works perfectly - the door opens and closes perfectly. It just will not lock from the push side. It will only lock from the pull.

Installation was basic. Key is stuck on one side. Customer support website and phone number listed on Amazon lead me to some aviation company. From the web search I found support chat and email but no phone number. Waiting for support to help. Too late to return although it wasn't that long ago. I saw a 16 second video of someone have the same issue but no words or comments how to fix it.

Great product

This is a sturdy, good looking, and well functioning latch lock. I had some problems installing it. The instructions are not very detailed. I had to watch videos and read about it online. I contacted the US company twice for tech support and got no response. I then contacted the Australian company and got the help I needed. They sent me more detailed instructions and responded right away. After the lock was installed correctly, it works perfectly and I love it.

Very expensive but premium gate lock. Very sturdy and safe for children!

Great lock. But parts not available in UK. Only place i found was in Western Australia. Be aware that the plastic rod that connects to each side of the gate wears easily until it is not long enough to activate the gates mechanism. (Wears when touching metal components). The company in WA are very accommodating. So either online payment (expensive charges) or late night waiting for OZ to open.

Good quality lockable latch

Item is exceptional. All that see comment that it is a great lock. Love the 2 sided lock. Very secure

I bought a similar one from a hardware store and it was rubbish. hard to get it to lock, easy to force open. I then got the slightly cheaper one from Amazon, installed in on another gate and found it was twice the quality of the hardware store one I bought a second one to replace the hardware store latch. I like that it is easy to disassemble to re pin to your own key, the double 'fang' to catch the gate bolt also means that its if everything isnt perfectly aligned, it will still lock.