Plantronics - Voyager Legend (Poly) - Bluetooth Single-Ear (Monaural) Headset - Connect to your PC, Mac, Tablet and/or Cell Phone - Noise Canceling,Black

Why not five stars? After a few days with an HD, and before that a Motorola that seemed great until it decided when it was on or off, I became a little skeptical.Just returned an HD. THIS seems more than worth the few extra bucks. True, the charging cable is a tad funky ... but it's also de-fumble-ized. No right-side/wrong-side. It just snaps on magnetically. An extra cable is 6 and change, and who doesn't have 4 or 11 USBs lying around? Or USB extension cable ...This is NOT an etyBLU-2, which I really like. This is more versatile, but for pure comm in a noisy environment I'll go with the etyBLU, an in-ear/boom design. The first noticeable difference ... you can wear this and forget it's there. And it seems ... seems ... to have eliminated the problems of its predecessors. I have high hopes.I love having something that answers when I say "Answer." And it this unit lets in most ambient sound, so you don't feel like you have swimmer's ear. In-ear (a-la-ety) can tend to upset equilibrium slightly, and certainly affects external sound location --- like that bus coming this way ...As for streaming, music, etc.... the LG "horse collar" is still THE one, with really good comm. But if you just need good (maybe, maybe) great comm, with a little stuff addled in, this is good. Real good.I liked the Motorola at first, but it started zipping out. For the price, the Moto is sort of ok.THIS one really seems to raise the bar: comfort, voice command, caller ID, two-way toggle volume, toggle on-off, and a call button that someone finally designed so that it's NOT on axis with your ear --- read, "push it into your ear." This button is located on the rear of the ear button. Takes a little getting used to, but a better design. Additional voice command features are via yet a separate button on the boom.If the extra buttons and switches throw you, take the time to give it a chance. No push-and-hold (finding out later the thing was on all day), no traversing the entire volume range to get where you want, no redialing when you wanted a status call-out.I've been keeping the etyBLU in the car (with the Moto as a backup in the console). I HATE car phone systems, especially with people with convertibles who think it's funny that YOU have a problem. The ety started migrating into the house because I hate having my hands tied up. Now, ironically, I tend to leave this on and get into the car. I just forget it's there.Now, if they could only get Vocalyst to speak Humanese ...EDIT 1Well, after a couple of months it has starte trying to pair with Planet Orgon. It isn't staying with the phone ... maddening. Plantronics is replacing it ... the tech I spoke with was super.I should point out that I also use an LG stereo on the phone and a Fire HD, and an EtyBlu2 ... and don't have the same problem.Keeping my fingers crossed. I really, really like this ...EDIT 2WOW! Talk about customer service! As mentioned, great tech on the phone. Returned mine, and POF! ... Fedex next Day ... a new one appeared!AND ... it's great. Not for the "fashion conscious," but very, very worth it as a practical comm device. I really do forget it's there. And apparently, Plantronics does NOT forget that YOU are there! Up to 5 Stars.

I have been a very happy user of the previous Voyager ProHD headset, but sadly I just lost it. I was buying a new one and found this updated model. I had faith that this would be even better and the specs say yes, longer run time, even better noise cancelling, great!I received the 1st one (foreshadow), packaged in a padded envelope, half crushed. It seemed OK, I paired it with a new iPhone5 and started my day. I tested the streaming audio capability, very rich audio. Physical construction and button placement are great! While I have mixed feelings about the mag-connector, it is very easy to use, but micro-USB is a standard! The optional accessory micro-USB to mag adapter should be included in the box. I did order the new charger case, and must say that it's really nice, looks and feels very high quality.Back to the testing, I placed and received several calls. I really like the hands free answer feature, but it could use a bit of work as it sometimes misses the command, causing a scramble to answer before losing the caller. Audio outgoing is very good according to my co-worker, incoming was mostly good but some occasional "clipping/distortion" literally sounds like a torn speaker cone. This is during calls only, the streaming audio sound is full and rich.Now the bad stuff. I had several random events when talking for several minutes where my voice would just quietly mute. I could hear the party but they could not hear me, a few hung up before I could scramble and change audio source on the phone. Also, I could hear a subtle "clipping" distortion of the incoming audio, somewhat annoying! I went to the Plantronics website and updated the headset to the latest firmware. Problems persisted so I returned the headset for exchange assuming that it was defective.New one arrived in good condition, I updated its firmware and this time I disabled the sensors that detect if you take the headset off and re-direct the audio to the phone to eliminate this as a possible issue. I talked with a customer for about 20 minutes when suddenly all of the audio was gone again.I then paired a Jawbone ERA headset to the iPhone5 and used it the rest of the day without any issues at all so I believe the iPhone5 is OK. I called Plantronics support and they had nothing to add or to try, the rep is researching any reported issues with the iPhone5 and will get back in a day or so.I love this headset and it's 7 hour specs but will sadly be returning it as random muting audio is pretty much a deal breaker if it can't be corrected.Edit 9/29/12, support did not get back to me as of this date regarding my issues. I have now used the headset a lot to stream A2DP podcasts and iHeart radio, which has been flawless for hours at a time. This 2nd headset absolutely FAILS on almost every incoming call within 1-3 minutes. I answer the call, we are talking and then at some random point all audio, in and out mute. I have to open audio source on the phone and select phone or speaker to continue my conversation. Currently this headset is un-useable with this iPhone. The phone works flawlessly with Jawbone ERA and BlueAnt ST3 BT Speakerphone and Plantronics Voyager ProHD.It seems to have a BT Headset Profile conflict with the iPhone5, the A2DP streaming audio profile is OK.Edit 10/16/2012 - After testing now 3 New Legends, I give up. On the Plantronics "Sound Board" forum, there are now many of us with the same issues with iPhone5's only it seems. Plantronics is apparently blaming Apple, though every other BT device we've tested, including the previous Plantronics ProHD work great with the iPhone5. Plantronics support is aware but they have no information on if or when they will have a fix for this issue, too bad!Edit - 11/07/2012 - After returning 3 Legends, I waited 4 weeks until a new firmware (v44) was released to address "some" of these issues (Plantronics hasn't come right out and said that this is "the fix for iPhone5's", but it seems to be as reported by many others as well). I purchased Legend#4 updated the firmware to v44 and it seems to have solved most of the issues that have been reported, specifically the muting issue which was a show stopper for most iPhone5 users. This now is back to being the best BT Headset that I've ever used, the apps, button locations, audio quality, and run time make this my current best headset ever and I've had a bunch! Hats off to Plantronics!