SBG8300 (RB)

Great way to save the lease fee Comcast wants to charge. Works great with XFinity Internet. Setup was a breeze. I did have an issue with my wi-fi printers dropping out. I would have to restart my desktop computer for them to connect again. I called Tech support, the gentleman was very knowledgeable and resolved the issue with a setting in the admin section. Printers have not dropped out since.

Works great and internet company will even help you Connect! Just make sure you get with your network provider and make sure it is compatible

Nothing worked. The instructions are so far off that they were useless. Could not be used with roku sticks or roku tv over xfinity internet. Don't know if it's a firmware issue or not since their customer service reps who answered the phone were incompetent, unprofessional and just kept dropping the calls. I had to make 4 calls only to be told to do very basic troubleshooting and then told that it was a roku issue. This was despite the fact that I told the reps that it was NOT a roku issue since I tested the roku devices worked when connected to my hotspot as well as my old modem which was a netgear docsis 3.0. The Arris customer service didn't even TRY to resolve the issue by going over the settings or anything. I won't do that again! Overall, I was very disappointed with Arris. I was skeptical of them from the jump. And now I know I should have trusted my gut. Terrible product. Terrible customer service. Save your money and more importantly, your time! It's not worth it.

Day one. I could not get the Arris application to connect it would not find the wi-fi signals, the instructions in the box gave me the wrong IP/address to access the settings, I should have used the old one. I called tech support, they spoke English with heavy accent that was a barrier, just a barrier not a complaint. Reset the modem redownload the app, still nothing. Then he gave me the correct IP/address and it worked right away. Why was this incorrect on the instructions int he box. Got it set up in a few minutes after that. The setting interface is not super intuitive but it's cleaner and better than the past interface. However every time I connect the setting for the modem it tells me the version of Chrome is old and may have trouble with some settings. I checked, nope Chrome is the newest version and apparently the setting menu is set to run off an older version, but it still works haven't found any issues. Back to the app. It sucks. You not only have to download one app but two apps. The second app changes your login from admin to your email. Thats a nice touch however I have had to go through the whole process of setting up the app each time and if it works it throws me back to the other app. I don't understand the reasoning for this. Either way I am hoping this has better connection and speeds looks like it is working once I called my internet provider, Sparklight does work with it. Should have been easier with all the "convenience" options starting with the correct IP/address.

Have been using now for a few months and am completely satisfied. Stream’s movies from all the major apps with no buffering. Easy setup after loading Arris app.

Took 20 minutes or so to set up with Xfinity. I just plugged it in with all the cables and got on the Xfinity app, added the new equipment using the app, and that was it. Then configured it on the desktop for the wifi. Easy. The instructions stated that another IP address needed to be configured, so I had to search and use 192.168.0.1, which I accessed without any issues. An old modem was limiting the speed, now it is super fast!

Provides magnificent Wi-Fi throughout the house and way out into my yard, saving me from $20-$60/month on my Cell Phone Gigs used. It also saves me from my Cable Company's $14/month Rental Fees (this ARRIS SBG8300 is actually free after the first 11-12 months, from No Cable Bills)! Excellent Cable Viewing from the basic Network News, Live Sports and to every Streaming Service available. My TV screen has a clear, crisp sound and picture. The only problems I've run into, since my purchase 9 months ago, were directly from my Cable and Internet Provider. I chose a Refurbished Unit and a lot of Insurance but, I have had Zero issues with my device. ⏭️ The ARRIS SBG8300 DOCSIS 3.1 MODEM/ ROUTER was an excellent choice. ✴️ HIGHLY RECOMMENDED

Been using for a over a year for my xfinity internet and haven't had any issues with it. Plus it saves on those monthly gateway rental fees