Waykar 158 Pints Crawl Space Dehumidifier with Remote Control up to 6,500 sq. ft., Dual Duct HVAC Commercial Whole-House Dehumidifier for Basement, Industry Water Damage Unit - 5-Year Quality Coverage

I purchased this unit about a year ago. The unit is solidly build with a metal frame and metal sides. Compared to my older floor based dehumidifier this unit throws a great deal of air, making it ideal in large room or crawl spaces. The unit is meant to hang from the ceiling so I just went to a big box store and purchased some threaded rod and hung it from the rafters. It worked great and you could easily make it perfectly level. The unit came with the humidity sensor on a long cord and the control unit on a long cord. At some point I will mount the control panel outside my crawl space but for now i just leave on top of the unit. After about 11 months I has some technical issues and support, while over email, was very good. They asked detail questions and provided detail instructions on how to resolve which included pictures and at one point even a video. I am still very please with my purchase.

We purchased this Waykar dehumidifier in September 2021. The unit received was in immaculate condition and has always worked well, keeping our basement dry and odor free. Must say that the device does not contain a water tank which makes it very compact. The air filter is easily cleaned with a vacuum cleaner or under water. To get it working, simply press the start function then set the desired humidity level on the touchscreen and you're done! really easy to use. This dehumidifier is mostly designed to be connected to an existing home ventilation system or can be used as is without any problem like in our basement. I should mention that a few days ago the device started showing signs of frost on the heatsink. So we contacted Waykar and Bonnie from customer service got back to us right away. Customer support is fast, efficient and above expectations. When registered within 14 days of purchase, the warranty increases from 1 year to two years. We have no hesitation in recommending this product.

Great product had an issue with the original item I got never worked properly reached out to them and within a day or two of me trying to troubleshoot which I have no problem trying to do instead of just having a new one sent it's just understandable. They ended up sending me a brand new one very quickly so within a week I was up and running new one works amazing pulls out a lot of moisture on the first day it's been running pretty much non-stop for about 15 hours and started out around 65- 66%. It's now down to 45%. You might think that took a long time to come down that far but that is a lot of moisture actually being pulled out of the air the first hour or two I had it running. It pulled almost a quart of water into a bucket so it really does pull a lot of water out of the air. It will be interesting to see once it gets it down to the desired percentage which is 45% for me because I think the gauge might be off by 3 or 4% as my other humidity tester shows a little bit higher humidity than this does so that's why I set it at 45% instead of 50. But it'll be interesting to see how often it Cycles on and off once it reaches its desired point. Oh one last thing since I installed my return hose from my dehumidifier into the return of my HVAC system I installed a flap on the mounting point to the HVAC so that way when the dehumidifier isn't running the HVAC isn't pushing air back through the dehumidifier

### Update 2 ### Received my replacement unit within 5 days of my requesting same. Waykar Customer service kept me informed of the process every step of the way and shipment arrived right on schedule. Unit I received was brand new with a manufacturing date of March 2022. Even this was above and beyond what I expected. I thought I would have received a refurbished unit and not a brand new one. I was able to simply disconnect the cables and duct work from my old unit and put the new one in its place; and once power was turned on it took only a couple hours to be down to my desired RH setting. Unit has been working flawlessly to keep my crawl space dry once again. Thank you Waykar customer service for all your help. ***Update: After working perfectly at keeping my crawlspace dry for 20 months the unit has had issues with frost buildup at the air intake. Upon contacting Waykar customer service and explaining the problem I was experiencing, they responded overnight and requested I perform a sequence of events and take pictures to help them determine what the problem may be. Upon completing this task and provided them the information they, once again, responded overnight and offered me several options to repair/replace my defective unit. I was very happy with how quickly and congenially their customer service helped me with addressing this issue and look forward to a quick turnaround on my replacement. I would still recommend this Waykar product to anyone who is looking to combat moisture in there crawlspace. ************ The thing that sold me on this unit was the large capacity and excellent price. The specs for this unit was much higher that other manufacturers costing hundreds more. The unit arrive quickly (Amazon Prime) and in good condition. This unit was replacing another dehumidifier from another manufacturer from 5 years ago in our crawl space. Some of the big differences I liked about this new unit was the remote control panel, remote humidity sensor, and the ability to use flexible duct work to redirect the exhaust side of the dehumidifier. THe installation was relatively simple with the only effort required to remove the old unit and lift the new unit up on the mounting bracket to hang it from the floor joists under the house. With the 10M remote cable I was able to run it out of the crawlspace and onto a inside wall of the Garage for easy monitoring. The old unit was installed a good 20 ft under the house from the crawlspace entrance and had no way of knowing if it was working or not. I really liked hanging the remote humidity sensor away from the unit more close to the middle of the crawlspace. THe only additional item purchased was a 20ft 6 inch flexible duct that I connected to the exhaust on the unit and had the discharge go further back into the crawlspace, which in my opinion made for much better airflow to remove more moisture in the crawlspace. I set the humidity level at 45% and check the control panel on a regular basis, since it is easily accessible from my garage, and I have seen the level rise to as much as 48% and within a short period of time lower down to 43%. On average it fluctuates around 45% as I would have expected. So, all in all the unit performs as advertised and I would recommend to anyone needing a crawlspace dehumidifier.

Our Wakar 155 pint dehumidifier effectively has maintained our 2000 sq. ft. crawlspace for over a year now, to become a dry and comfortable space; we previously had some mould issues and they are now completely gone! Quiet, effective and at a great value! Kirk Dewar