Poly Plantronics Voyager 4320 UC BT USBC

I wanted a headphone which I can use for video calls from PC, or normal video/audio calls from phone, and sometime listen to music or just sounds to Corden myself off from open office noises with the ability to walk around and not tied to the PC. I tried several headsets, including JABRA EVOLVE2 85. This came out to be best one. Jabra ear cup type head phone creates vaccun on the ear and it hurts after a while, because despite you turn on 'hear through' feature, it is still hearing through the cups because ears are blocked, so it is quite bad despite the high price. Another problem with Jabra was connectivity between PC and phone. It does not pick both up unless you turn Bluetooth on/off 1-2 times and re connect once you are done with call on either.Then I tried this one, this is great, ears don't hurt, no issues with two devices taking calls. It has all the good stuff. I listen to music or something when I want to cut myself off from the office noises and then if a call some in either on PC or phone, it just switches to call mode and fades out the music completely. Great value for money for people who are on PC and phone most of their day

On paper, this product had all the things I was looking for:-Single ear style-Good quality mic-Noise cancellation-Reputable brand-USB C + bluetoothIn actuality it does all those things well, however the major flaw is the software and connection. It claims to be Teams integrated, however I have constant problems when using it with Teams.Some of these issues are:-When you connect to the headset and then connect to your Teams call, it freezes, sometimes meaning I have to quit Teams, switch off the headset, open and connect to my Teams call without the headset, and then once I am in the call, I connect to it.-Constant Poly software updates - why!?-You need to quit the Poly software on your laptop for a smoother Teams experience - otherwise there seems to be a clash that causes freezing/crashes.In conclusion, maybe if you are using the latest version of Mac OS or Windows, you won't have issues, however, this is my experience with these headphones - very promising, but frustrating software and connection. Otherwise, once on call and stablized, they work well.