Troubleshooting steps for a scale that won't turn on

*Replace batteries with reliable brand, replace entire set at once-don't mix old and new

Precautions for product use

*If the screen displays "LO," please replace battery within 3 days

To ensure accurate weight measurement

Place scale on a flat/hard surface

1.Reset the scale by removing one battery for 5 seconds and reinserting it back into the battery compartment

Can't connect to bluetooth / Not syncing with the App

1.Open the app. Under the "Home" section, select the top right "+", select "Body Fat Scale/Weight Scale"

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Description

📈 Elevate your wellness game—track, share, and conquer your health goals!

SLEEK DURABLE DESIGN - 5mm tempered glass surface with auto-calibration for a premium, easy-to-clean finish.
PRECISION YOU CAN TRUST - High-precision sensors measure in 0.2 lb increments for ultra-accurate tracking.
FAMILY FRIENDLY TRACKING - Supports unlimited users and baby weighing mode for the whole household.
SEAMLESS APP INTEGRATION - Syncs effortlessly with Renpho Health app to monitor progress over time.
COMPREHENSIVE HEALTH INSIGHTS - Analyze 13 essential body composition metrics beyond just weight.

The RENPHO Bluetooth Body Fat Smart Scale combines precision sensors and 13 body composition metrics with seamless smartphone app integration. Supporting up to 400 lbs and multiple user profiles, it’s designed for the entire family to monitor and share health progress through a sleek, durable tempered glass platform.

Specifications

Brand	RENPHO
Colour	white
Recommended Uses For Product	Adults
Special Feature	Body Fat
Display Type	digital
Weight Limit	400 Pounds
Form Factor	Mini
Material	Glass
Readout Accuracy	396 Pounds
Item Weight	1.25 Kilograms
Weigh Scale Type	Balance Scale
Manufacturer	RENPHO
Net Quantity	1.0 Count
Country of Origin	USA
Model number	ES-32MD
Number of Memory Sticks	1
Item Weight	1 kg 250 g
Product Dimensions	27.94 x 27.94 x 2.54 cm; 1.25 kg
Batteries	3 AAA batteries required. (included)
Item model number	ES-32MD
Item Height	1 Inches
Item Width	11 Inches
Are batteries included?	Yes

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.