PETLIBRO Automatic Cat Feeder with Camera for Two Cats, 1080P HD Video with Night Vision, 5G WiFi Pet Feeder with 2-Way Audio for Cat & Dog, Low Food & Motion & Sound Alerts, Dual Tray, Black 5L

No notes honestly it does exactly what it needs to do. Actually, the customer service with PetLibro was really good. One of the sensors stopped working to let me know when the cats were running out of food, and they sent me a whole new sensor module (the bottom part of the machine). I'm pretty sure I'm the one who damaged the sensor, because I let too much leftover food build up and it got stuck, which I think scratched it. Overall, it is a great product that I definitely recommend. It holds plenty of food and lasts anywhere from half a month to almost a whole month with two cats. My cats were originally small, but they are medium-sized now. The only nitpick I have is that I wish it were a little bit taller so my cats don't have to crouch down, but that's neither here nor there.

TL;DR: Works and looks great with the exception of the recorded message feature. I bought this autofeeder for my cat out of desperation. She meows incessantly for 45 minutes or more before meal times which annoys my dog into shriek howling with every meow and causes me to contemplate double murder. I've only had this feeder for a couple days but so far it is working great! My cat is still learning that she must appeal to her new machine overlord for food, but she is already much better than she was. Overall, I am very happy with my purchase and I will update my review if anything changes. PROS: - Easy set-up. It takes a few minutes but unless you're changing the schedule all the time for some reason, it's really not terrible. Some reviews claim you have to cycle through every time and portion to change something but that's not true. You can use the "+" and "-" buttons to navigate to the meal slot you want to change without starting from the beginning. Unused slots will have a time but if you set the portion to zero they will not dispense anything. This is probably obvious but it did confuse me for a second. I set mine to have 4 meals spaced 6 hours apart and it's been working like a charm. - No jamming problems even with larger kibble so far. The cat food I buy has larger chunks interspersed in with smaller kibble and I was worried that it might jam up the dispenser. So far it has been working just fine. It has a helpful sticker on the lid that shows you the largest kibble size it will accommodate and it seems to be accurate. I bought the 5L version which holds 4-5 lbs of food. - My devious cat has yet to figure out how to get extra kibble from it. The panel auto-locks so she can't press any buttons. I've seen her stick her paw up the chute to dig around but she hasn't succeeded in any extra snacks yet as far as I can tell. It's only been a few days so time will tell if she will use her demon powers to beat the machine. I would suggest either putting this feeder on the floor or securing it in place because I suspect that my cat would be able to push it off a table and/or knock it over of it was empty enough. The weight D batteries alone might make it relatively stable to tipping though. I have not actually seen her move it yet but I remain wary because she is a larger cat at 14 lbs and generally a menace to society*. - It seems well-made and is very sleek and modern looking. Appearance is less important than function to me but it does look quite nice. - I like that there is a battery meter display even when plugged in. I intend to have it plugged in all the time but it will be nice to know when the back-up batteries need to be replaced. - After completing set-up, I decided to move the feeder and had not installed batteries in it yet. I was expecting to reset at least the time but was pleasantly surprised to see it did not reset at all. It was unplugged for all of 10 seconds so I can't attest to how long it can go without power or batteries before resetting the time. - A customer service rep from PETLIBRO messaged me before my product arrived with some helpful tips and reminder that they have customer service available 24 hours on week days if I need it and a 12 month warranty. I have not had a need to contact customer service but I thought the pro-active message was nice. CONS: - It is not clear from anywhere in the instructions what constitutes a portion. From my measurements, it seems that one portion is equivalent to approximately 1/8 cup. I am happy with this portion size but I wish it had been clear without requiring experimentation on my part. - In my opinion, the only truly poor feature about this product is the recorded message option (whether you intend to use it or not). Other reviews mention that the recording quality is very poor and I have to agree. It is very staticy and mine also makes a rhythmic rasping noise even when recording silence. I had no intention of using this feature anyway as the sound of a pin drop would probably send her scrambling from across the house if it meant food. The problem is that there doesn't seem to be a way to delete or turn off the recording without resetting the whole machine. I hit the record button by mistake during set-up, which is very easy to do, and I didn't want to start over. I "bypassed" it by hitting the record button quick succession to create as short of a recording as I possibly could. The quick blip of static when it dispenses food doesn't bother me but it is annoying you can't just turn this feature off all together. This is by no means a deal breaker to me but if having a nice recorded message is important to you, I would not recommend this feeder. - Not exactly a con but I prefer a shallow dish for feeding my cat. The bowl that comes with the feeder is deep but it is a nice bowl and I like that it has a tray that attaches to the feeder to keep it from being kicked around. Luckily her old shallow bowl fits nicely within the provided bowl and I haven't noticed any issues with spilling while doing this. Not a big deal but something to consider if it matters to you. *I promise that I actually love my cat very much! 😂 Picture attached. She's the best cat in the world... when she's not hungry.

I was looking for a highly rated and reliable dual dry food cat feeder and everywhere. I looked kept recommending this one. I went back and forth about whether or not I wanted to upgrade for the camera and I'm so glad I did. It has become a ritual even when I'm not there with the cats to check in on them during meal times. I also love that I can record a voice message so they listen for my voice and know it's time to eat. And of course I saw all those cute videos of cats listening for the sound and then running to their bowl and I was so hopeful that mine would do that and they do! It really is so sweet. As for this particular feeder, I am overall very impressed. The app was really intuitive and has been extremely reliable. The camera quality is decent as well and switches from black and white to color. Depending on the time and light. I would say the food dispenses a little less evenly than I would prefer. Sometimes it seems like more goes in one side than the other, but my cats do not hoard food so it ends up working out fine. I did have to do a little research to figure out how much to be feeding them because it was a little unclear but there are resources available to help you figure it out. I really am pleased with this purchase and I'm going to be looking at this brand for other smart cat tech in the future.

Absolute garbage. Stay away from this company. If there is any justice in the world, they will go bankrupt and suffer irreparable losses. The unit worked fine after it got it to connect the first time which took forever. But for reasons that are totally unexplained and totally inexcusable, it spontaneously loses the Wi-Fi connection every several months. You could follow the step-by-step process to reconnect it to Wi-Fi, but you may spend up to two hours before it finally works. In some cases it’s taken a week even upwards 10 days an hour a day of going through the same repetitive steps over and over again, only for it to not connect. I’ve tried unbinding, resetting, I’ve tried disconnecting and removing batteries, I’ve tried erasing the entire unit for my system, and unloading my app and reloading my app. Nothing works. If I were halfway across town at work, or halfway across the country, or halfway across the world, and this disconnected from my Wi-Fi, I would have no idea what was happening, or whether it was working, and there would be no assurance my cat would be fed. When it disconnected from wifi, as a matter of fact, it was not feeding my cats. It is inexcusable in this age of technology, and given the cost and quality of the unit and the type of electronics that are in it, it should be a simple firmware fixed to correct this problem. There is no excuse that when this thing disconnecting spontaneously from Wi-Fi, which should be an extremely rare occurrence, and it should not only be intuitive, but also able to reconnect itself. Even if it can’t, I should be able to reconnect it via the app from halfway around the world if I want to. I should not have to go through the steps. On top of it wherever you have it located in your house, in order to reconnect to Wi-Fi, you have to move it within 20 inches of your Wi-Fi unit, and you also have to have your phone within 20 inches of it. This is completely ridiculous. I really appreciated the features of the Wi-Fi but I cannot take a chance of my cats lives if I’m out of town for a week or two weeks not being fed. Do you love your pet? You will not buy from this company at all.

Love this, we bought it since we had a weekend trip coming up and just moved away from family so had no one to house sit. Set this up so I could make sure the cats were eating and feed them remotely. It worked well but sometimes the servings are small or it skips the scheduled meal so I would double check at the time you chose for it to dispense. I’ve tried resetting and everything but it still does it sometimes. Other than that it works pretty well and easy to clean/refill.

I love this thing. So far I’ve had no issues with any Petlibro products. I love that you can set a timer, set how much to dispense for each pet and it lets you know when food is running low.

UPDATE: I purchased a second feeder & experienced the exact same issues. I contacted Petlibro and they requested a video of my problems. I spent and additional hour (24 hours in total on trying to troubleshoot) with Xfinity to troubleshoot if it was my Wifi connection. I sent all the info to Petlibro and they weren't able to assist with fixing the issue. I was completely frustrated. Petlibro is now sending me another feeder at no cost in hopes that I can connect this 3rd feeder to WiFi....FINGERS CROSEED! Petlibro is standing behind their product and customer satisfaction, which is quite amazing in today's world. My sister raved about this pet feeder, but mine was defective. I spent an entire day to try and get this to connect to my WiFi (right before I was supposed to leave on a trip). - I downloaded the app and it immediately asked me to update (which it never did) - I spent over 12 hours trying to hook up to my WiFi (took all my devices off of wifi except phone) - I placed the feeder directly next to my router...nothing - I thought I got it to connect and tried Activating the feeder and it disconnected from wifi and feeder timed out multiple times. - I removed feeder from app and cleared all data (including deleting and reinstalling the app) MULTIPLE times. - I unplugged the feeder for 20 minutes and started the process all over again, at least 12 times....still never connected. While I could set a feeding schedule and feed manually, if I left the house it wouldn't feed because it wasn't connected to wifi and my phone was not near the feeder (obviously this is why I bought it in the first place). - Even if I was able to feed manually through the App, nothing ever logged (no notifications, and yes, it was turned on). Thankfully, Amazon accepted this return for a full refund even though I no longer had the original box that it came in. Thank you, Amazon! So disappointing, and not sure that I can trust any of these products, even though my sis is encouraging me to try again :(

This review is going to be pretty lengthy as there are no other reviews available on this product as of writing this review 08/12/2024 and I want potential buyers and existing buyers to know what others are experiencing. This is the "budget" option for dual pet food dispensing but I still expected it to perform the minimum of somewhat evenly dispensing kibble within the size specifications, spoiler: it doesn't. When I first received the Pet Libro Granary Smart Feeder Dual Bowl I cleaned the non-electronic internals with tap water per the instructions, then waited 12 hours for the parts to dry. Once fully dry I assembled the Granary per the instructions and did a few test dispenses to prime the product to dispense evenly. According to the instruction document the first 6 or so dispenses will be uneven as the Granary is filling the hopper. I ran 12 of these dispenses before I started recording. For dispense 13 and onwards I started recording, you can view the results in the video attached. The results in the video speak for themselves but I'll spell it out below. Uneven dispenses over and over. The hopper was 1/3rd full during this entire duration. I have two cats and I'm wanted to training them on eating from the dispenser in preparation for a vacation, but with results like this I do not think I can trust this product with making sure my cats are as close to evenly fed as possible. I think it may stem from a design flaw, the internal serving hopper rotates slowly and while it rotates the food dispenses from the right first, then once fully rotated the flow starts to hit the left side of the opening. If the hopper rotated a bit faster maybe it would be more even? Or maybe if the minimum serving size was larger it would dispense more evenly as the hopper has more time to fully rotate? But at the current specifications all of the kibble has exited the right side before the hopper has rotated enough to evenly distribute kibble. I'm one of the first users to buy this so I'm inherently taking a gamble on the product, seeing the reviews for the other Petlibro products I felt like this one might perform as well as their single bowl dispenser but that looks to not be the case. 1 star, that is the minimum I can give this product because it does not perform the main task I paid a little extra for, vs buying two single dispenser, which is dispense as evenly as possible. The app is fine for scheduling, however I don't see a purpose in the premium features if I have the dual dispensing Granary since cats aren't visual tracked. I'm not in the ecosystem enough to take advantage of the premium features. The app does notify you if the product goes offline and was notifying me when the hopper was empty so that's working as expected but no extra stars for this most basic function. The product arrived factory sealed and never used, but I was disappointed at the internal plastic pieces having deep scratch marks in some areas. It felt sort of rushed.

It’s a good product came with good condition

I absolutely love this it is brilliant and my cat recognises now when the food drops great gadget

Very happy with the feeder! A great option for a single-cat household. The setting-up process is a bit of a hassle but the machine is always responsive so you get used to it. I only wish that the portions were a little smaller so that I can have more control over the quantity of food. I find that for my cat, 1 portion is too little but 2 portions is too much. Nonetheless, once you figure out an overall system for your cat's food, it works out.

I absolutely love this product! I no longer have to wake up at 6 AM to feed my cats, and the built-in camera lets me check on them anytime. It’s a game changer!

Depuis que j’ai acheter ce produit, plus besoin de penser a donner a manger à notre chat, le distributeur s’en charge, le réglage est assez simple et notre chat connais par coeur le bruit des croquettes qui tombent dans la petite gamelle. La fonction pile (non incluse) est aussi judicieux en cas de panne de courant. Je recommande.