BlaidsX Neuro Rechargeable RIC + Programmable Hearing Aids for Seniors with Bluetooth Mobile App Hearing Test Audiogram & Noise Cancellation, Dual Mic & 48 DSP Channels | USA-Made Multi-Core Processor

Short version: fit, sound quality, battery life, and customer service all equal or better than my last prescription set.Only small issue is that with the larger earbuds on, the case doesn't like to close. Hasn't affected the charging performance at all though.Long version:So I have moderate hearing loss (+90 db in certain frequencies) and have had prescription hearing aids previously. They were top of the line Starkey with all the bells and whistles.They were great, but unfortunately I lost them in a customers vehicle (I run an auto repair shop).After running around with the insurance company, I ordered these just to have something.Wow.These are every bit as good as the much more expensive prescription hearing aids. The fit, the sound quality, 100% professional level.They give you several earbuds to match your ears. Go one larger than you think, they are very soft. The first ones I used fit well but slipped out of my ear canal throughout the day. Going up one size really helped, and are still super comfortable.The battery life seems amazing. I wear them for 12-15 hours a day, in a very noisy environment, and no issues at all.The app is great. Simple to use, easy to enter my hearing test results. I did not try their built in hearing test, but I suspect it would give me identical results as the professional test.One thing that I highly recommend is the smart fitment feature. It uses AI (I assume) to make minor adjustments with a few simple clicks. Getting feedback? Hit the button. Loud noises too loud? Hit the button. Voices too quiet? You guessed it - hit the button.You can hit each one up to three times for more adjustment. It works extremely well. If that doesn't work, you can request assistance and they will reach out to assist in the fitment.They reached out to me a few days after getting them to ensure everything was working well. Extremely good customer service, they even offered to send me different receivers (the part that goes in the ear) if I wanted the older style with the small plastic wire to help retain the receiver in the canal. Absolutely amazing, they definitely want happy customers.Case is nice, I like the fact that it has a built in battery to charge the hearing aids even when I'm not near a charger (standard usb-c cord). I'm not sure how many charges the case alone can do, but even once or twice is nice when off grid.Not everything is perfect: the case is small, and with the earbuds attached, it really doesn't want to close. Also since it is so small, there is no room for the (included) brush or wax guards. I have to keep the box to store those accessories.There is no volume adjustment (that I can find) unless you use the app on your phone. Not a big deal, just would have been nice.Overall though, I would absolutely buy these again. They were cheaper than my last set, even with insurance, and I can now hear conversations clearly again. They are nearly invisible, super lightweight, and I don't feel nearly as isolated. Hearing loss really can affect your mental health, and is a contributing factor to Alzheimer's, so the relief of being able to hear again is almost overwhelming.

I am new to hearing aids, so I have nothing to compare to. But these hearing aids have been wonderful. I can now hear my soft-spoken wife clearly and no longer need to say, "What?" The app is very good and allows me to customize the settings to match my hearing loss. Battery life is also very good. I am very pleased and would give these hearing aids five stars if it were not for the lack of customer support. So far, it is non-existent. I have had some questions and have never received a response to them. That is sad because the hearing aids are amazing.UPDATE: The hearing aids started giving me trouble. The right ear developed static, and I could not get any help from customer service. Terrible company! I will be returning them and giving them a one-star rating.

These hearing aids have significantly improved my daily life. The sound quality is exceptional, with 48 DSP channels providing clear, natural audio across all frequencies. The WDRC sound processing technology effectively manages different listening environments, making conversations easier to follow even in noisy settings.The device is remarkably comfortable - at just 27mm in height and 0.5mm thin, I often forget I'm wearing it. Battery performance is outstanding, lasting 18-20 hours on a single charge. The companion app is intuitive and works perfectly on both Android and iOS, allowing precise audiogram adjustments between 250-8k Hz.The advanced features like directional dual microphones, feedback reduction, and environmental noise management work seamlessly together. Being FDA-registered and ISO/IP67 certified provides peace of mind regarding quality and durability. The 2-year warranty and comprehensive customer support add significant value to this investment.For anyone seeking a high-quality hearing solution, this device delivers exceptional performance and comfort.

Was too optimistic, I guess. Only the left one works. The right one seems completely dead. Is there an on/off switch for them? No mention anywhere of that. But the left one powered up right away.The documentation that came up with the QR code on the card in the box describes the unit that has replaceable batteries. The PDF link on Amazon is better.Because the right one is dead, obviously the bluetooth connection to it fails, too. The problem seems to be there in the carrying case, the right spot is not working, so the right device doesn’t charge. I was able to charge it in the left slot but now whichever unit is in the right slot doesn’t turn off, so drains the battery and whistles in the caseCompare to the Bose/Lexie B2 app quality and documentation and general fit. The Lexie holds together better but technically might not be as good.The app is pretty bad, too. Clearly not designed by professional Ux designers. Notification pop-ups all say "Hint" and they're not. There's an unlabeled toggle on the upper left that pops up one of these "Hint" boxes that is not useful. I’m a perfectionist when it comes to apps.But… I processed a return and ordered a new set. The vendor has been very helpful so far. Will update this later.Update: the second set performed poorly, so I returned them. Took a while to process the refund. They tested the second pair and found no problems, so I’m open to the possibility that I’m at fault. PhD in computer science, lifelong software developer. Must have slipped a a cog.All in all very good communication with the vendor despite me being a frustrated customer. They stuck with me.