Assure Lock 2 Touch Deadbolt, Satin Nickel Smart Keyless Entry Door Lock with Wi-Fi Connected Touch Keypad and Fingerprint Scanner, YRD450-F-WF1-619

It’s been about a month so long enough to do a decent review. It’s my front door lock so obviously gets used several times a day. My favorite part is how the fingerprint works. It’s spot on every time. Also Alexa interface is important to me because of recent back issue leave me with lots of pain and little mobility. So to tell Alexa open the door is a big help. Speaking of Alexa, I had my eye on this lock but thought it was a bit pricey. So I went with a lower end knock off. Actually it was a very stout system but the most important part to me was Alexa access. It was advertised as Alexa compatible but it never worked once. It would just twirl if you did it in the app and if you spoke to Alexa she would say the lock doesn’t exist. Laying out the extra cash to get the Yale lock was the right thing to do. I’m going to purchase a second one for my back door. This leaves me one exterior door that is still keyed. Just in case both decide to lock me out! One more thing. The jury is still out on battery life. After about 3 weeks I had to replace the ones that came with it. However I did miss the calibration step when I set it up and the manual says if not calibrated right it can eat batteries. I will come back to this review if I have more to say about that.

The Yale lock is a perfect example of bad engineering. The lock is beautiful looking, with a very clean design, but has some horrible issues that make it impossible to recommend. Issue #1 - Yale breaks the whole concept of Apple's Home app with this design. With Apple Home, we often share our Home to family members when they housesit or are staying at our house. All of our 80+ accessories work flawlessly, EXCEPT Yale. This is a problem when unlocking the front door is a critical requirement for housesitting. For these family members, the door lock in the Home app says "SETUP NEEDED". It turns out this is because Yale requires anyone using the Home app to also have the Yale app installed, to personally have enabled Home sharing between Yale & Home apps, and to be a FULL ADMINISTRATOR in the Yale app. The point of the Home app is I can avoid using these third-party apps, and that I can share access without requiring everyone else to install these third-party apps. And, no, I don't want my mother or cousin to be an administrator in Home or Yale, with the ability to remove accessories or change critical settings. This is bad, insecure design and incredibly frustrating. Issue #2 - Fingerprints. I bought this more expensive model because the idea of a TouchID-like experience for my front door sounds wonderful. However, the setup process is incredibly error-prone, with the lock often flashing red and the app showing an error message when trying to setup fingerprints. Yale's helpful support article suggests you factory reset the lock when you get the error message (thanks!) even though it requires complete re-setup of the entire lock, and even though the error message eventually goes away if you re-attempt a few times per day until it works. Even once fingerprints are registered, for most family members it works less than 50% of the time, and I appear to be the only one who considers using my fingerprint an option. WORST OF ALL, the fingerprints disappear from the lock once every time you change the batteries (which is more often than the advertising suggests), but the app will tell you that they're still registered. So you first have to unregister each fingerprint, and then re-register each fingerprint, multiple times per year! And again, this process will likely take several days to complete, with you entire family frustrated throughout the process and telling you that you wasted hundreds of dollars on a complete piece of crap, and can we please just go back to using a physical key again, it was so much simpler. Issue #3 – Battery life. Even though we don't use our front door super often, and even though we have strong WiFi signal at the front door, and even though we purchase high quality batteries, the battery life is pitiful, and we have to change them about twice as often as the manual suggests. Rechargeable batteries are not allowed (and will immediately flag a low-battery warning), so this lock is bad for the environment as an energy-hungry device that requires the frequent disposal of AA batteries in a home where we otherwise use 100% rechargeable batteries. But the most annoying part is that this necessitates the fingerprint issue mentioned above. Issue #4 – Entry code sensitivity. Compared to the prior model of Yale HomeKit lock which we used at our last house, this model is very finicky when it comes to entering the entry codes to unlock the door. I typically have to enter the code 2-3 times to get it to register. This is due in part to two poor design choices: the backlit numbers are dimly backlist, making it a bit hard to see them in direct sunlight; and the sound when tapping in the numbers is very quiet, making it hard to hear when you have tapped successfully on a number. Between these two features, it's quite easy to mis-type the code. At this point I'm on the lookout for a replacement device. I personally love the idea of not having a keyslot on the front door, but I may have to give up on this preference for the sake of getting a more functional smart deadbolt in a house full of otherwise mostly flawless home accessories.

Purchased for my front door, batteries need to be replaced approx every 2/3 months. Powers my 3 locks on my front door with no issues. Really enjoy multiple users via the app. Have multiple users and you can control access time. App works great as well. enjoy the capability to remotely lock/unlock my door. Would purchase again if i needed another one.

I've had this for 1 calendar year now. My family loves it and so do I. I was really hesitant initially due to the low ratings of this item here on Amazon. As with most things tech, negative reviews of smart home devices need to be taken with a grain of salt. Installation + tech + DIY can really create some bad experiences. I was most concerned with battery life. In totality of 1 year of constant use, I changed the batteries 3x. That is more than acceptable for me. The fingerprint reader is hit or miss at times and the app is a little slow to respond and clunky, but functionally it does everything my family and I need. It also looks incredible in matte black and has really held up to constant use. So, if you have a bit of tech know-how and are comfortable installing a door lock, it's a nice product.

DO NOT PURCHASE THIS, or you will regret this for your life. It’s a shame that the lowest star I can give is a one star. I bought it few months ago, and this thing just completely stopped working, very bad quality. It has bad connection, keeping saying the lock is jammed when it’s not, battery drain ( like crazy, it was working for the first two months, but then i had to change the batteries every two weeks, and now I have to change it every two days). BAD CUSTOMER SERVICE, I called their customer service when it failed to connect to Bluetooth, I followed their instructions but nothing happened, then the man said it’s all my fault because I didn’t follow the instructions properly, refused to provide alternative solution, saying I’m being unreasonable for asking a alternative solution and hanged up the call. And now the lock is completely died, I contacted their customer service again this time on email, told them the issue, and the person said the reason for the fast battery drain is it’s too far from my WiFi source, while the WiFi is literally in the living room which is no more than 10 feet’s to my door. This is ridiculous, I highly doubt the customer service knows what they’re doing. In conclusion, BAD PRODUCT, BAD CUSTOMER SERVICE, do not worth the price

Over 50% of the time, the one-touch sensor will not lock the door. If you press it again, it thinks you're trying to lock the door; it then lights up as if it has locked, but it's not. So every time you lock the door, you then have to check the handle to confirm. I have reached out to Yale a number of times with no response.

Si vives en México NO LA COMPRES, NO ES COMPATIBLE, la aplicación para controlarla por wifi solo funciona en Europa y Africa. Hablé a soporte de Yale México y me dijeron que no tenía soporte para esa cerradura ni para la app que la controla por que no es un modelo para México.

Had the Assure Lock for more than 3 years with no issue. When this fingerprint model came out, I made the switch. Ordered during Black Friday sale and got it delivered in early December. Installed it and was working well, until yesterday. Just slightly more than 2 months since installation, I got locked out of my house. Nothing worked. HomeKit, Yale app, PIN, fingerprint. Thought perhaps the battery died, tried a 9V to the pins on the outside of the lock, doesn’t work either. Waited for an hour to try, still couldn’t get anything to work. To only way was to get a locksmith to drill through the lock, and in the process getting it destroyed. I suspect the front panel facing outward was faulty, and caused everything to stopped working. Once the locksmith severed the connection to the front panel by cutting the wire, the back panel with the single button worked miraculously. Somehow it reconnected via Yale app and HomeKit, and batteries proved to be still working as the motor still worked. However at this stage, the front panel was already destroyed since I was locked out of the house. Although the first gen was good, I have totally lost faith in this 2nd gen product. Be wary when purchasing this product.

No funciona en México!!! Increíble que lo vendan en un país en donde no se puede usar.. hice toda una puesta alrededor de esta cerradura y al momento de instalar, sorpresa!! No funciona!!

Solo de puede activar e instar con la app de EUA. Si vives en MX necesitas una cuenta de iTunes de allá. No se puede de otra manera