Where to reach out for support?

If you have any questions, including troubleshooting, sizing, product issues, or how to operate your product, please get in touch with us through the Amazon Contact Buyer Page to start a Buyer-Seller message on Amazon.

What are the benefits of using Hyperice X?

Hyperice X contrast therapy creates a localized cycle of alternating heat and cold to the area for recovery and rehabilitation, decreased sensitivity to pain and pressure, and improved inflammatory management.

How long does it take to fully charge?

The Hyperice X may need to be plugged in before first use. It takes approximately 3 hours to fully charge the battery when the device is plugged in and not in use. The battery will provide power for approximately 60-90 minutes of continuous use.

Can the Hyperice X Knee be adjusted if the fit is either too big or small?

Absolutely! If the device is too big, use included minimizers by attaching the minimizers to the existing straps and secure. If the device is too small, use the included extenders and attach the extenders in the open loops and secure them properly.

What if the product shuts down randomly before finishing therapy?

It takes approximately 3 hours to fully charge the battery when the device is plugged in and not in use. Using the device on the maximum heat or cold setting requires more power and may possibly shorten the battery life during that treatment.

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❄️🔥 Elevate your recovery game—hot or cold, anytime, anywhere!

ADAPTIVE FIT - Ergonomic, flexible fit that moves with you, ensuring consistent therapy without interruption.
TRAVEL READY - TSA-approved, compact, and lightweight—your ultimate wellness companion wherever work or life takes you.
CORDLESS FREEDOM - Lightweight and cordless design lets you move freely—perfect for busy professionals on the go.
DUAL MODE RELIEF - Seamlessly switch between hot and cold therapy in just 60 seconds for targeted pain management.
APP CONTROLLED PRECISION - Patented temperature control via app puts personalized therapy right at your fingertips.

The Hyperice X Knee is a portable, cordless contrast therapy device that delivers rapid hot and cold treatment with patented temperature control. Lightweight and travel-friendly, it offers 1.5 hours of battery life and an adaptive fit for sustained pain relief on the move, all managed seamlessly via an intuitive app.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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Manufacturer	Hyperice
Item model number	RE0001
Product Dimensions	24.77 x 35.26 x 13.34 cm; 907.18 g
ASIN	B09R6W6B9Z

Hyperice X Knee - Portable Contrast Therapy Device Seamlessly Switches Between Hot and Cold Therapy in Seconds

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