How to Win Customers and Keep Them for Life, Revised Edition
Product ID: 733423696
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"A powerhouse, a classic."-- James B. Patterson *, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc. "An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." -- Jere W. Thompson , President and CEO, The Southland Corporation Michael LeBoeuf , one of the nation's foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life. "I've always believed that it's a mistake to separate selling, managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." -- Ed Flanagan , President, Sales Marketing Executives--Greater New York Review: ๅฏพไบบ่ฝๅใฎ็ฅๆตใจๆ่กใๅถๆฅญใจใณใใฅใใฑใผใทใงใณๅใฎๅคงๅใใใใใซใใใ - ๅถๆฅญใใณใฎๅบๆฌ็ใช่ใๆนใจ่กๅๆ้ใใๅ ทไฝ็ใซ่ฟฐในใใใฆใใพใใ ใณใณใซๆธใใใใใจใๅฎ่กใใใฎใฏใใใใใใฎๅใ ไบบใฎๅใ็ตใๅงฟๅขใซใใใ ๆฌๆฐใงใใๅฎขๆงใฎใใจใๆใฃใฆใใ่กๅใซใฏใๆ ็ฑใจไฟกๅฟตใๅฟ ่ฆใงใใ ๏ฝ15 ๅฃฒใใฎใงใฏใชใใ่ฒทใใฎใๆไผใ ๏ฝ170 ใตใผใในใปใชใผใใผใทใใใฎๅ ญใคใฎๅฟๅพ ๅไบบใจใใฆใไผ็คพใฎ็ต็นใจใใฆใใฉใฎใใใซ้กงๅฎขใซๅใๅใใฎใใ ใฉใใชใซไธๆฉๅซใง่ณผๅ ฅใใฆ้ ใใฆใใๆๅพใฎไธ็ฌใฎๅฅใ้ใฎไธๅฟซๆใงใ ใๅฎขใใใๅคฑใใ ็ตๅถ่ ใฎๅจใจ่ณ่ณชใๅพๆฅญๅกใจใฎไผ่ฉฑใจๅ ฑๅฅจๅถๅบฆใฎๅ ๅฎใชใฉใ ใใชใๅน ๅบใใๆทฑใฟใฎใใๅ ๅฎนใซใชใฃใฆใใพใใ ใใขใใฎๆฅฝ่ญใๆ่ญใใใใใซใใใฎๆฌใฏ่ชญใฟ่พผใฟใใ1ๅใงใใ ไฟๅญ็ใซใใใไธๅใ่ณผๅ ฅใใพใใใ Review: ๅบๆฌใฎๅบๆฌใงใใ - ไฝๅบฆใๆธใ็ดใใๆฌใฎ่ชญใฟใใใใไผใใฃใฆใใพใใ ใใใใๅๅฃฒใฏๅฎขๅๅฃฒใงใใๅฎขๅๅฃฒใฎๅบๆฌใฏใใๅฎขใใใจๆฅใใใ็ๅฎใฎ ็ฌ้ใใๅคงๅใชไบใไผใใฃใฆใใพใใ ใๅฎขใฏใใๆฌฒใใ็ฉใๅบๆฅใใ ใๅฎใใๅธๆ้ใใฎๆฅๆใซๅฑใใฆใใใใ็งใ ็นๅฅๆฑใใใฆใใใใใใใงใใชใใชใไปใฎใจใใใง่ฒทใใใจใใๆฐๆใกใซใชใฃ ใฆใใฆใใพใใ ใๅฎขใฎใใใพใพใใใใพใพใจๆใใใซใฉใฎใใใซๆฅใใใใๅบๆฌไธญใฎๅบๆฌ ใๆธใใฆๆใๆฌใงใใ ๆฏ้ใๆๅ ใซ็ฝฎใใฆใใ ใใใ
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ๅ**ๅคซ
ๅฏพไบบ่ฝๅใฎ็ฅๆตใจๆ่กใๅถๆฅญใจใณใใฅใใฑใผใทใงใณๅใฎๅคงๅใใใใใซใใใ
ๅถๆฅญใใณใฎๅบๆฌ็ใช่ใๆนใจ่กๅๆ้ใใๅ ทไฝ็ใซ่ฟฐในใใใฆใใพใใ ใณใณใซๆธใใใใใจใๅฎ่กใใใฎใฏใใใใใใฎๅใ ไบบใฎๅใ็ตใๅงฟๅขใซใใใ ๆฌๆฐใงใใๅฎขๆงใฎใใจใๆใฃใฆใใ่กๅใซใฏใๆ ็ฑใจไฟกๅฟตใๅฟ ่ฆใงใใ ๏ฝ15 ๅฃฒใใฎใงใฏใชใใ่ฒทใใฎใๆไผใ ๏ฝ170 ใตใผใในใปใชใผใใผใทใใใฎๅ ญใคใฎๅฟๅพ ๅไบบใจใใฆใไผ็คพใฎ็ต็นใจใใฆใใฉใฎใใใซ้กงๅฎขใซๅใๅใใฎใใ ใฉใใชใซไธๆฉๅซใง่ณผๅ ฅใใฆ้ ใใฆใใๆๅพใฎไธ็ฌใฎๅฅใ้ใฎไธๅฟซๆใงใ ใๅฎขใใใๅคฑใใ ็ตๅถ่ ใฎๅจใจ่ณ่ณชใๅพๆฅญๅกใจใฎไผ่ฉฑใจๅ ฑๅฅจๅถๅบฆใฎๅ ๅฎใชใฉใ ใใชใๅน ๅบใใๆทฑใฟใฎใใๅ ๅฎนใซใชใฃใฆใใพใใ ใใขใใฎๆฅฝ่ญใๆ่ญใใใใใซใใใฎๆฌใฏ่ชญใฟ่พผใฟใใ1ๅใงใใ ไฟๅญ็ใซใใใไธๅใ่ณผๅ ฅใใพใใใ
ๆฒณ**ๅ
ๅบๆฌใฎๅบๆฌใงใใ
ไฝๅบฆใๆธใ็ดใใๆฌใฎ่ชญใฟใใใใไผใใฃใฆใใพใใ ใใใใๅๅฃฒใฏๅฎขๅๅฃฒใงใใๅฎขๅๅฃฒใฎๅบๆฌใฏใใๅฎขใใใจๆฅใใใ็ๅฎใฎ ็ฌ้ใใๅคงๅใชไบใไผใใฃใฆใใพใใ ใๅฎขใฏใใๆฌฒใใ็ฉใๅบๆฅใใ ใๅฎใใๅธๆ้ใใฎๆฅๆใซๅฑใใฆใใใใ็งใ ็นๅฅๆฑใใใฆใใใใใใใงใใชใใชใไปใฎใจใใใง่ฒทใใใจใใๆฐๆใกใซใชใฃ ใฆใใฆใใพใใ ใๅฎขใฎใใใพใพใใใใพใพใจๆใใใซใฉใฎใใใซๆฅใใใใๅบๆฌไธญใฎๅบๆฌ ใๆธใใฆๆใๆฌใงใใ ๆฏ้ใๆๅ ใซ็ฝฎใใฆใใ ใใใ
C**Y
ๅถๆฅญใฎใฟใชใใใใธใในใฎๅบๆฌใจใใฆ็ฟๅพใใใๆฌ
ใ็ๅฎใฎ็ฌ้ใใจใฏใๅๅผใฎๆๅฆใๆฑบๅฎใใๆฅๅฎขใฎๆฑบๅฎ็็ฌ้ใฎใใจ ใจใใใใใ็ๅฎใฎ็ฌ้ใใใใกใใจ่ฆใใใใฆใใใใ้ฉๅใซๅฏพๅฆใใใฆใใชใใใใซๆฒๆจใช็ตๆใๆใใฆใใใ่ฒฉๅฃฒใซใฏ10ใฎ็ๅฎใฎ็ฌ้ใใใใๆฌๆธใซใฏใใฎ็ง่จฃใไธๅฏงใซ่ชฌๆใใใฆใใ ใใใใๆฌๆธใฏๅ็ใ็บ่กใใใฆไปฅๆฅใ็ฑณๅฝใงใฏ30ๅไปฅไธใฎ็ใ้ใญใฆใใใจใฎใใจใงใ่ชญใฟใใใๆฌใงใใใๅฅใ็ใฃใๆฌใงใฏใชใใๅถๆฅญใฎๅฟๆงใใปๆฌ่ณชใ่ใใไธใงใใคใใซใจใใฆๆใก็ถใใใใจใใงใใๆฌใ ใจๆใใพใใ ใใใซใๆฌๆธใง่จใใใๅฎขๆงใใ่ฒฉๅฃฒๅ ใจใฏ้ๅฎใใใใใธใในไธใฎไบบ้้ขไฟใซ็ฝฎใๆใใใฐใๅถๆฅญใป่ฒฉๅฃฒ่ทใ ใใงใฏใชใใๅ จใฆใฎ่ทๅใซใใใฆใๅบๆฌใจใชใ่ใใ ใจๆใใพใใ
ใ**ใ
ๆฅๅฎขใๅถๆฅญใฎๅบๆฌไธญใฎๅบๆฌ
ใใฎๆฌใซๆธใใใฆใใใใจใฏ ๆฌๅฝใซใๅฎขใใพใจ็ดๆฅๆฅใใ่ทๆฅญใฎไบบใซใจใฃใฆใฏ ๅบๆฌไธญใฎๅบๆฌ ใพใใซ่จใใใชใใฆใ็ฅใฃใฆใ ใฏใใฎใใจใ ใจๆใใ ใงใใใใฎๅ ๅฎนใ็ต้จใใฆใใ่ชญใใจ ใใๆทฑใๆๅณใง็่งฃใใงใใใจๆใใ ่ชๅใๅถๆฅญ่ทใ ใใๅถๆฅญใจใฏๅฃฒใใฎใงใฏใชใ่ฒทใใฎใๅฉใใใใจใใ ่จ่ใซใฏๆนใใฆ็ฎใ้ใใใใๆฐใใใใ ใใใฉใณใซใจใฃใฆใใใพใ ๆฐไบบใซใจใฃใฆใฏๅ ฅ้ๆธใจใใฆใ ่ชญใฟใใใใพใจใใใใ่ฏๆธใงใใใจๆใใ ็ ไฟฎใฎๆๆใชใฉใซใฏใกใใใฉ่ฏใใฎใงใฏ๏ผ
J**P
๏ผฃ๏ผฒ๏ผญใฎๅบๆฌใจใฏใคใพใใใใใใใจ
ๆฌๆธใฎๆๅณใจใฏ็ฐใชใใใใใใพใใใ๏ผฃ๏ผฒ๏ผญใฎๅบๆฌใๅญฆในใใจๆใใพใใ ๅ ๅฎนใฏๆฎ้ใงใใ
T**N
This is a great read for anyone in sales or self employed
This is a great read for anyone in sales or self employed. I read it in about 3 hours then passed it on to my office receptionist! EVERYONE should read it. Some of it may not apply to you directly, but trust me; you will get an idea or two!
B**A
Five Stars
Good read
Q**R
Any one in business should read this book even if ...
Any one in business should read this book even if you are in sales or just thinking about starting a business.
A**R
Excellent book
Great book
D**N
Put these easy and simple thoughts into motion and you will automatically ...
This is a must read (and reread) book for ANYONE in customer service. Put these easy and simple thoughts into motion and you will automatically become the best __________ in town. Buy it for all your employees (at least your team leaders) and watch your business grow!
Trustpilot
2 weeks ago
2 weeks ago