Hello, Thank you for your inquiry on our ARC-1230R Multicooker. All our units currently run on 120 volts. We do not at this time have any dual voltage units that would work on 220/240V. Should you have any other questions or concerns please feel free to contact me at customerservice@aromaco.com or call at 1-800-276-6286 ext. 1 M-F 8:30AM-4:30PM PST. You can ask to speak to me directly or any one of our knowledgeable representatives would be more than happy to assist as well. Kind Regards, Anthony Macalintal Aroma Housewares Customer Support Specialist

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Q: It scratched the pot,is there any pot replacement that will fit to the rice cooker?need help i need a better pot thanks.

Hello, Thank you for contacting Aroma Housewares. We do have replacement inner pots available. Please reach out to our customer service team should you need a replacement inner pot. Should you have any other questions or concerns please feel free to reach out to us. Our customer service department would be more than happy to assist with any questions or concerns you may have. Our hours of operation are M-F 8:30AM-4:30PM PST, our number is 1-800-276-6286 Ext 1. Again you ask to speak to me or any of our knowledgeable staff will be more than happy to assist. Regards, Anthony Macalintal Customer Support Specialist Aroma Housewares Co. www.aromaco.com

Q: Do the top have a hole so the steam can escape as the rice cooks or is it like a pressure cooker and the steam collects inside causing soggy spots?

Hello, Thank you for contacting Aroma Housewares. On the top of the unit is a steam vent that will allow steam to escape as the rice cooks. We do recommend once the rice has completed cooking to periodically stir the rice as condensation will drip back into rice if lid is not opened. Should you have any other questions or concerns please feel free to call our customer service team. They are in the office M-F 8:30am-4:30pm PST and can be reached at 1-800-276-6286 ext. 1. Regards, Anthony Macalintal Aroma Housewares Co. www.aromaco.com

Q: Condensation is coming out the sides and not going into the cup. Are we missing something?

Hello, Thank you for contacting Aroma Housewares. The units condensation that builds on the inside of the lid drips into the condensation collector once you open the lid. If the unit is over boiling, steam or condensation may come out through the sides of the lid. If you have further questions or concerns, please feel free to contact our customer service desk at 1-800-276-6286 ext.1.

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🍽️ Elevate your home dining game with smart, effortless cooking!

CLEANUP MADE EASY - Non-stick aluminum pot is dishwasher safe for hassle-free maintenance.
COOK FOR THE CROWD - Generous 10-cup capacity perfect for family dinners and social gatherings.
STAY WARM STAY READY - Keep-warm function ensures your meals are hot and fresh whenever you are.
SMART COOKING SIMPLIFIED - 11 programmable modes with an intuitive digital display for effortless meal prep.
VERSATILE KITCHEN POWERHOUSE - Steam veggies, fish, or simmer soups with the included multi-use steam tray.

The AROMAARC-1230B is a sleek, black 10-cup rice cooker featuring 11 programmable cooking modes, a digital display, and a versatile steam tray. With a powerful 700-watt aluminum pot, it offers sauté-then-simmer functionality and a keep-warm feature, making it ideal for cooking a variety of meals quickly and easily. Designed for convenience, it includes a rice measuring cup, spatula, and is dishwasher safe for easy cleaning.

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It scratched the pot,is there any pot replacement that will fit to the rice cooker?need help i need a better pot thanks.

what is the voltage?

Do the top have a hole so the steam can escape as the rice cooks or is it like a pressure cooker and the steam collects inside causing soggy spots?

Condensation is coming out the sides and not going into the cup. Are we missing something?

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Brand	Aroma
Model Number	ARC-1230B
Colour	Black
Product Dimensions	27.94 x 29.85 x 22.23 cm; 3.33 kg
Capacity	10 Cups
Power / Wattage	700 watts
Voltage	220 Volts
Material	Aluminium
Special Features	Programmable
Item Weight	3.33 kg

AROMAARC-1230B 10 Cup Rice Cooker, Black

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