CuisinartCoffee Maker, 12-Cup Glass Carafe, Automatic Hot & Iced Coffee Maker, Single Server Brewer, Stainless Steel, SS-16

This Coffee Maker has completely upgraded my morning routine! I love the versatility of brewing both coffee and tea in one sleek machine and it comes in black stainless which matches all my other appliances! The brewing capacity is perfect—whether I’m making a single cup or a full carafe, it handles it all with ease.The coffee quality is impressive, especially with the low, medium, and high temperature settings. I can adjust it depending on the roast or tea type, and every cup comes out just right.The programmable timer is a total game-changer—I just set it the night before and wake up to a hot, fresh brew. The auto shut-off gives me peace of mind, and it’s super easy to clean, which is a must for my busy mornings.If you’re looking for a reliable, multi-function brewer that does it all and looks great on the counter, this one’s worth every penny!

We enjoy the craft side of this coffee machine. We have had major issues with the pod side. Each time we use it, since the first time, it overflows and grounds get all in the cup of coffee and also all in and around the machine. It is a pain to clean the grounds out of the machine because no parts come out to clean, you just have to wipe inside and around until all the grounds are gone, this is very time consuming. Also when I contacted Cuisinart customer service I do not think their return policy is fair. They want me to cut the cord to the machine, take a picture of this, send back the machine and then wait 2 weeks for the replacement, therefore we would be without a coffee pot for two weeks because they sell a faulty product? If I have to go out and get a new coffee pot I’m going to buy a new one and not waste 200$ on one that doesn’t work well. I asked if they could charge me for the new one, ship it and then refund me when they get my broken one back, so we can use the craft side in the mean time, so we don’t have to be without one. They told me no, and I will have to go without and wait for the replacement. Seems strange, I asked why they operate this way and they responded, “we have alot of fraud and don’t trust customers to return the products”. Well welcome to the world, everyone deals with fraud, unfortunately part of owning a company is making the customer happy and standing behind your product. Very disappointed in this company and the product quality. Do not buy this machine!

So far everything works perfectly, I’ve tested the cup and timer for the carafe, all works good. I’m a 2nd time Cuisinart coffee duo user. I had my first one for approximately 10yrs, the heating element for the carafe finally went. One thing i learned early on with my first one that in the beginning exploded the pods like many others have had the experience, I push the pods down until the bottom needle pokes it then I put the top down on it, it worked for 10 years and is worth a try. … however so far I haven’t had to do that with this one. It is a step down from what we had but I love it. Looks good on my counter and all. So I have nothing negative to say. If your pods explode try pushing it all the way down then put lid down it’s worked for me in the past. This one I’ve not had to do that. I just got it yesterday and so far has exceeded my expectations especially in kcup area.

This coffee pot is amazing. Absolutely love it. I almost didn’t get it because of some of the negative reviews but I always have had good luck with this brand & it was the perfect size for my limited counter space. Both sides brew excellent coffee. The permanent coffee filters work great! And it brews automatically to perfection every morning.

Why did you pick this product vs others?:Great coffee maker with size and temp options to choose from. The only downside, which personally doesn’t bother me but others have noticed, it’s kind of noisy at the end of the carafe brewing . My guess would be it’s the noise of the last of the water being sucked through it.

Absolutely love it! Some reviews said it was difficult to program, I found it easier that my last Cuisinart Duo.

At first i loved this coffee maker, then it started leaking after a few months. Minor, and i had a mat under it so no big deal I thought. A couple weeks ago I started making a single cup and the unit went haywire. It started smoking badly and an awful electrical burning smell quickly filled my kitchen. The hot plate had either turned itself on or it was actually on fire because as I was trying to move it off my counter to the stove the carafe shattered. I could not find anything on line or in my paperwork stating the warranty on the product so I reached out to Cuisinart customer service. They responded immediately, but as soon as I told them no one was injured and no property damage occured they ghosted me. Apparently they only care about customers issues if they think you might have a lawsuit. $200 for 7 months = not a good deal. Poor customer service means I will not be buying this brand ever again

Why did you pick this product vs others?:Because I have other products from them and I Love All Of Them