Desertcart Logo

Q: Will it work when the wifi/internet is down?

Yes, it does. It is battery operated so it can still read the chips. You will not be able to access it with the app, nor will it send you notifications. Basic use of the door and its settings are fully operational.

Q: Does it have a stay-open mode? I want to lock it when I leave and open it a few minutes later.

Yes, that is an option. You can manually do it on the app or set it up by a timer in the app to lock and unlock at certain times.

Q: Where would be the best place to have the microchip inserted on our new pup in order for him to best operate this door?

I think the standard place & best place is the same - at the shoulder blades. The dog will lead into the pet door head first, but there isn't really a better place for a microchip before the shoulders. You will have to train your dog to get close, pause for the click and then enter.

Q: Can you double lock to prevent pets coming in or going out?

Yes. You have 3 options: Keep pets in: If they are in, they can't go out. If they are out, they can come in but can't go back out. Keep pets out: If they are out , they can't come in. If they are in, they can go out but can't come back in. Lock both ways: The door is locked. The pets are locked in or out, wherever they are when the door locks.

Deliver to Finland

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Have a Question? See What Others Asked

Will it work when the wifi/internet is down?

Does it have a stay-open mode? I want to lock it when I leave and open it a few minutes later.

Where would be the best place to have the microchip inserted on our new pup in order for him to best operate this door?

Can you double lock to prevent pets coming in or going out?

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

Model Number	iMPDWTB1
Package Dimensions	32.8 x 27.8 x 13.7 cm
Package Weight	2.57 Kilograms
Batteries Required	Yes
Batteries Included	No
Brand Name	SureFlap
Item Weight	1.8 Kilograms

Sure Petcare マイクロチップペットドア接続プラスハブ

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions