What is the return or exchange policy ? My product is damaged

Hi There! Our shipments are fulfilled by Amazon, unless you purchased via a third-party. Please contact Amazon or your seller directly for further assistance on this. In the meantime, we'd be happy to send you a replacement! Please reach out to our customer service team at customer.service@hgusa.com or call them at 1-800-651-0616 with the item name and model number.

How long does water bottle stay colored after you wash it?

Hi There! The life of the color depends on usage and how often you're washing the bottle. We recommend waiting 24 hours for the marker to fully dry before washing and strictly suggest hand washing the bottle to help extend the life of your designs. If you have any other questions or concerns please feel free to reach to our customer service team customer.service@hgusa.com or call them at 1-800-651-0616

How long does water stay cold?

This particular water bottle is more about the fun of being able to decorate it rather than keep drinks cold. If you put a lot of ice in it, and it's hot outside...2-3 hours maybe.

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Specifications

Brand	Horizon Group USA
Material	Aluminum
Bottle Type	Reusable Aluminum Bottle
Color	Pink
Capacity	16.9 Fluid Ounces
Special Feature	Carrying Loop
Age Range (Description)	72 months to 1200 months
Product Dimensions	9.84"W x 11.2"H
Product Care Instructions	Hand Wash Only
Model Name	by Horizon Group USA Make Your Own Bath Bomb Kit
Recommended Uses For Product	Water
Number of Items	1
Cartoon Character	barbie
Theme	Cartoon
Reusability	Reusable
Shape	Round
Style	Barbie
Finish Type	Glossy
Unit Count	1.0 Count
Manufacture Year	2018
Manufacturer	Horizon Group
UPC	765940822043
Global Trade Identification Number	00765940822043
Part Number	765940822043
Item Weight	8.4 ounces
Country of Origin	China
Item model number	765940822043
Is Discontinued By Manufacturer	No
Size	16.9 Fl Oz
Finish	Glossy
Item Package Quantity	1
Special Features	Carrying Loop
Included Components	A pre-printed Barbie themed water bottle, 4 designer markers, a carabiner clip, 20 sparkling gemstones
Batteries Included?	No
Batteries Required?	No
Warranty Description	No Warranty