Bluesound Vault 2i High-Res 2TB Network Hard Drive CD Ripper and Streamer - Black - Compatible with Alexa and Siri

I started off on a bad foot, adding music from two CD’s before confirming that I had internet connection to the Vault. The two CD’s appeared on my tablet’s screen as unknown. I then was able to get the internet connection, but before I proceeded to add more music I wanted to delete the two unknown CD’s. I went on bluesound.com but was unable to find the procedure to delete files. I emailed Bluesound support but for a few days I did not get a response. During this time I was stuck and couldn’t really do anything. Then, I received response from Bluesound support that referred me to the on-line pages for deleting files (you have to access the Vault as a network device and delete files from there; you cannot wire connect the Vault to your computer, as I tried to do)— I printed them off for future reference. After deleting the unwanted files, I began adding my music via CD’s and am still doing that. The process is easy — just load your CD into the front slot and it ejects once it is finished. Via internet, each disc shows up on my tablet app with the album name and cover. I am checking my CD’s first to make sure they play without any problem before loading them in Vault, as seemingly pristine CD’s sometimes skip. I haven’t done any streaming as yet. Otherwise I am very pleased with the Bluesound Vault. For the money, you really can’t beat it. Similar products by other manufacturers cost $3,000-4,000 or more.

The Vault works very well and is a good value. It would be nice if it had a SSD. I'm using an optical link into a PS Audio Stellar DAC and the sound is great. Finding Internet radio stations works well too.Initially I liked the product and it performed as advertised. I copied my FLAC cd library to it and set up a couple of internet stations I like and all was well. Over a few months it began to drop the stream. I would have to restart it and this happened 2 to 3 times a day and then it would be fine for several days and then it happen again. After about a year this behavior got worse. after I had it for about 15 months it became very difficult to restart the stream. I could stream the same station on my phone over WiFi but the Vault would not connect. About this time it also would no longer connect to the BlueSound site to perform updates. Then it failed to rip CDs. I looked online and followed all the directions I could find but nothing helped. I contacted BuleSound's support via email and I discovered a new level poor customer service. Absolutely the WORST ever. They will recommend a solution and close the ticket before you can even try it. They kept asking me to re-configure my home WiFi. The Vault does not use WiFi. I finally gave up.I recently contacted BuleSound directly and I'm waiting to find out how much it will cost to return it for a refurb unit. If it's cheap I'll send it in and then sell the exchange unit on Craig's List. In the meantime I bought a Marantz NA6006. It doesn't store music but it has a better interface and sounds great.I will never buy another BlueSound product. A companies product is no better than their customer service and their on-line support set a new low for me.

I've been playing with this for six months now and it's a brilliant machine, a true in-home digital jukebox. I've ripped almost 1,000 cds and it's not even close to being full, the only bummer is I've run out of CDs to rip.A couple of things to note:- It requires a wired internet connection; other Bluesound components can connect through wifi but the Vault 2i does not. The router is in another room and I tried a third-party, plug-in wifi adaptor but it cut out too much, a real bummer when you don't notice until after you've ripped a bunch of disks (or thought you did). Switched to a network extender from the cable provider and have had no problems since.- If you want or need to change the info of a song or disk you have to use third-party metadata software, it's not like iTunes. They recommend MP3tag, it took a while but fairly easy once you get the hang of it.- It's rare (maybe 1%), but every once in a while a disk will not rip, it'll drive you crazy but it happens, have a beer and move on.- The support materials on the website are somewhat cumbersome but tech support is excellent.Overall I highly recommend, a blast.