CrealityHi Combo 3D Printer Multi Color 3D Printer 500mm/s High Speed Auto-Leveling Automatic Filament Reading Clog-Free Extruder 95% Pre-Assemble All-Metal Body (Creality Hi Combo)

I built my first 3D printer, an Anet A8M, so this is the first “ready to wear” printer for me. Out of the box, setup was quick and easy.I did a standard Benchy, for the first print out of the box, with default settings and compared to the Anet it is impressive. Print time was 40 minutes, compared to 72, for the Anet. No Z-banding. Circles were round, surfaces smooth, and overhangs clean - no warping or sag.Construction is solid. I don’t have a vibration tester, but shaking at the top of the gantry felt the same as at the base.Startup is simple, though it takes several minutes to go through the initial homing, bed-leveling, and initialization. You quickly learn the process for starting a new print.I had forgot to order filament spools, so I was unable to test the multi-color feed.The pause function is a lifesaver, though I wish it had the ability to rewind, by layers. Because I forgot filament, after the sample filament ran out I had to hand-feed scraps and filament from my 3D pen. As a result I didn’t realize I accidentally fed it ABS until the 3rd layer started peeling from the PLA. I was able to pause it, peel off the ABS, and feed more PLA, but because I couldn’t “rewind” 3 layers, the gap was too great for the new PLA to adhere to the old.In the end, it’s a great first-time 3D printer for someone who doesn’t have the knowledge and skill to build their own and just wants to print.

Amazing and fast! This is the best 3D printer I have tried. I have only had one error out of 20 + prints and it was my fault.

To Whom It May Concern,I purchased the Creality hi Combo with the CFS at the end of May with the intention of using it for multi-color printing. I initially planned to purchase the Bambu Lab A1 Combo, but opted for this unit under the assumption it would be a smoother transition, since I already own the Ender V3 KE and am familiar with Creality’s slicer and app ecosystem.That assumption turned out to be completely wrong.From the very beginning, this printer has been plagued with problems. Every print came out misaligned by several layers. After numerous resets and calibrations, I discovered the drive belt was completely loose—nowhere in the instruction manual does it mention that this needs to be manually tensioned. That is an unacceptable omission for a printer at this price point.After manually adjusting the belt, the printer began working—briefly. Now it violently slams the print head into the endstop after purging filament, making an extremely loud, damaging sound. On top of that, any print longer than three hours results in fault code FO0528, stating the printer is printing without extruding. I’ve tested extrusion manually and confirmed that it functions, yet the fault continues.Even worse, after clearing the fault and attempting to resume the print, it lifts the hot end too high and completely fails to adhere to the previous layer. The result? Wasted filament, wasted time, and a canceled print—again and again. The only workaround I’ve found is to remove the CFS system entirely and print with the filament directly on the printer, which defeats the entire point of buying the combo in the first place.I have tried every piece of troubleshooting advice I can find online and in the manual (which, frankly, is minimal and poorly written). Still, the issues persist.And what’s worse: there is no customer service number for the manufacturer, and your Amazon-provided warranty doesn’t take effect until the manufacturer’s warranty ends. So in reality, I paid extra for a warranty I can’t even use when I need it most.This entire experience has been nothing short of infuriating. I have wasted a tremendous amount of money—not only on the printer but on failed prints, wasted filament, and countless hours of my time. At this point, I feel scammed by both Creality and Amazon.This is the worst experience I’ve had with any tech product, and it’s made me seriously question the value of Amazon Prime. I would have been far better off purchasing from a reputable retailer like Micro Center, where they actually offer a real warranty, support, and a no-hassle return or exchange policy.I expect a full resolution immediately. That means either:• A replacement printer that actually works,• A full refund, or• Escalated support from a real human being with the authority to fix this.Otherwise, I’ll be forced to file a formal complaint and pursue this further. I refuse to be left stuck with a broken product and a useless warranty.I await your immediate response

The media could not be loaded. This printer is very bipolar, and the highs are very high! The quality, speed and overall performance of the printer is great and the multicolor purposes are very straightforward and the software makes it so easy! The prints stick to the plate very well.. almost too well sometimes. The printer and multicolor storage don’t take up a lot of space (you might want its own separate desk table though) and the price is easily understandable with the high quality prints and multicolor purposes.But being a bipolar printer means that the lows are very low.. I’m currently on my third one within a couple months. The customer service has been great with exchanges/returns, but it’s been a mess trying to stick with the same one. The first one I couldn’t even assemble, because some of the screws holes were very poor and were easily stripped if not completely straight (which you cannot tighten any other screw otherwise it’s hard to assemble). The second one I got assembled fine, but after a couple weeks or so of printing, I got an error that basically said the foreign material was inside the x axis. Creality customer support was not much more help than the forums and I completely unassembled the x axis and reassembled and that worked for maybe a day until I got a different error that kept telling me to restart, but it still came up with it after every restart. Forums and support were not much help with this either. I returned that one, got another one, and now it’s going a few days strong with no issues (fingers crossed).I really love this printer because how simple everything is and it can do some very articulate designs. I’m hoping for the best, and I appreciate the customer supports helping me out!

I originally gave this item a 2 star rating since I started having issues with it and was not able to connect with the right customer support. I have updated this due to the customer service I have received over the last week.Upon becoming aware of the issues I was having via my comments here, Creality reached out to me to work out a solution, and in the end, they opted to replace the CFS unit, which was the culprit causing all the problems. And they are throwing in a replacement extruder since the collet was bad out of the box on it. I want to thank them for such quick work in resolving this issue for me.

Nice machine