Best Choice Products Set of 2 Adjustable Steel Mesh Zero Gravity Lounge Chair Recliners w/Pillows and Cup Holder Trays - Cobalt Blue
J**N
Subpar product and customer service.
2 zero gravity chairs.Bought 5/12/20 , was delivered 5/15/20.A bolt connecting the leg to the arm rest brokemaking one chair unusable date 7/17/20.Called Amazon and was told I had to deal with the seller.Contacted seller.....This is the reply.FromElvie S. (Best Choice Products)Jul 17, 2020, 6:21 PM PDTHi Stephen,Thank you for contacting Best Choice Products!We hope you are doing good and fine.We are sad to hear that you are experiencing that on the Set of 2 Adjustable Steel Mesh Zero Gravity Lounge Chair Recliners w/ Pillows and Cup Holder Trays, Gray that you purchased. We would like to assist you with your concern. However, it appears here that your order was made last 05-12-2020 and is no longer within our 60 days warranty period. In this case, we hope you understand that we are unable to provide you a return label and submit a request for a replacement or refund on the item you will return.If you have purchased an extended warranty, we highly suggest to contact Amazon to assist and provide you guidelines on how to resolve the issue you are experiencing on the item.Your patience and understanding is highly appreciated.Stay safe and healthy.For additional questions, comments, or concerns, please reply and reference Ticket#1450462.Thank you for contacting Best Choice Products, and have a great day!Sincerely,Elvie2 days out of warranty, and one of the chairs breaks.....it’s comical.Also Elive was also so saddened by my situationthat he or she didn’t even offer to sell me the part that was broken.Subpar product and customer service.Don’t buy from this company.Buyer beware
S**L
So far so good.
We got these in the mail about 2 weeks ago. Took them both out of the box and they are quite heavy for me.After seeing other bad reviews on here about parts of the chair being rusted or bolts or screws not tightened, I went over these chairs with a fine tooth comb. There was NO rust or lose scews or bolts.My husband is over 6 ft and weighs about 250 lbs. He fit into his chair comfortably. No bending of the legs of the chair or anything of the sort.Now we will be taking them camping to the coast. We know they will start to show rust. The best way to keep this from happening too soon we spray Free lubricant on the working parts or metal parts. Also wash the chairs off good of any salt water or sand. Then spray them again with Free lubricant or wd40. It will help any metal frame chair to last longer.I bought a chair from big lots to take out on the beach for 20 bucks. I do the same with that chair with the lubricant spray and its been down to the gulf on the beach for the last 3 years. It has no rust on it yet.Great chairs for the price. And they DO come with cup holders if that is important for some people.Thr material is made of strong mesh that doesn't feel cheap at all. The frame seems very sturdy. Photos enclosed with this review.
C**G
Ended up with a concussion and a STAT CT scan...
I am no where near the weight limit for these chairs. I unboxed it, and pulled the plastic sheeting off of it. Sat it outside on my porch, and sat in it to relax after work. When I leaned back to recline, suddenly both the metal bars beneath it broke and bent almost in half..sending me flying back and downwards. It made me bash my head into the porch door and knocked me unconscious! I came to and had severe head pain and was upside down with my legs still on the chair. When I was finally cognisent enough I tried to get up. My hip was injured as well. I was limping and my hip hurt so bad with every step. I was dizzy, felt kinda nauseous, and couldnt think straight. I went to be seen at a walk in clinic, and get xrays.I had a concussion. They told me I couldn't drive because it would be dangerous. I'm also missing work over this. They sent me to the hospital for a STAT CT scan to make sure I didn't also have a brain bleed. DO NOT BUY THIS CHAIR. It is very dangerous!!! If I could put zero stars I would have.
C**N
Dangerous, structural integrity issues
Unfortunately, these were great for the first few months I had them. Very comfortable and a great way to relax after a long day after work in my backyard and watch the sunset. I order the set of 2 and while one broke within 5 months of delivery, the other remained intact until recently, which caused me to fall directly through in and fracture my tailbone when attempting to sit down. I weigh approx 185 lbs, so this should not have been an issue.This resulted in a visit to the ER, which cost me an additional $500 dollars in addition to the physical pain I will endure through physical therapy and other costs associated with my recovery. I wish I would have paid a little more for a better product initially and hope Best Choice Products can refund my funds for the defective product.
V**V
NOT recommended
Very cheap quality, really flimsy, after a week of very careful use the plastic handles began to bend inwards. The seat itself is no way fabric but made of a very cheap and thin polyurethane which started to go waves right after the first use. I think they will be broken down after a month of use max.Also pretty narrow and low, not comfortable. The lockers of inclining are really weak and almost unable to hold the chair and you in any position other than close to a vertical one.Ready to return them before return window closes.
M**N
Arrived broken and rusty.
When I first saw the product, I was delighted. Saw a crack in a plastic arm the first time it was used. Looked perfect outside, but noticed dust from from rust falling out of hole in metal when joints were moved. No communication in transit when requested. Just repaired it myself rather than have another long wait.
C**R
Boxed up
Product is still in the box and put away waiting for summer.Looking forward to using them both.
K**N
Comfy, sturdy
Beautiful bright colour. Adds a pop of colour to our patio
E**.
Excelente
Duradera
Trustpilot
3 weeks ago
2 weeks ago