ASUS L402WA-EH21 Thin and Light 14” HD Laptop; AMD E2-6110 Quad Core 1.5GHz Processor,AMD Radeon R2 Graphics,4GB RAM,32GB eMMC Flash Storage,Windows 10 S with FREE 1yr Office 365 Subscription Included

This a really a quality laptop for the price. It is cloud based, so internal storage is very limited. If you don’t have an issue with saving to the cloud, this is a great option. It runs pretty smoothly and set up is super easy, it’s pretty much plug and play if you have an outlook account. I’ll be purchasing another for my mother to use!

No activation issues. Switched from S mode to Pro with ease.Be advised, you'll need an external USB storage device with 16gb of available space, such as a thumb drive or usb HDD in order to download and install the updates. It's painless. Menu driven. So easy even a cave man can do it. After the updates are completed, you'll have about 10gb usable space left on the SSD.Keyboard is good. Screen is good. Quality is good. CPU has the perfect balance of performance and battery life. 4gb of ram is plenty for what this is intended for.Good bang for buck!

I purchased the 14" Quad Core E2-6110 32GB L402W Model for $199. I needed a decent cheap work laptop and decided to purchase this. The unit comes with Windows 10 S pre-installed. The upgrade process is relatively easy and quick to Windows 10 Pro (which is available through the windows store). The OS update process afterwards is not so. After updating finally finished, the laptop preforms perfectly fine. Its really quite responsive, however by no means is it "fast". The built in eMMC 32GB drive will have about 9.8GB left after Windows upgrade/updates and Office install.Have not figured out how to redeem the Office subscription, but I have Office 365 Personal anyways, so that didnt matter to me. You may want to find out how, though.Located on the bottom of the unit is actually a 2.5 bay for adding a second hard drive. Please be aware that its designed for a slim type drive. A standard 2.5 in drive will NOT fit. You'll end up bending the SATA controller on the motherboard up if you try to shove it in there. The SD card reader on the side is also a small gripe. The SD card does NOT push in all the way. It sticks out about 3/4" from the laptop. Was kind of disappointed with this but the 2.5 bay kinda makes up for it.I opened the bottom of the laptop to see if there may also be an additional RAM slot, which I did not find from just popping off the bottom cover. IF there is one, it could be on the other side. Windows states theres 1 of 2 slots being used but it could be wrong.The CPU heatsink, for some reason (at least with mine), has a bit of Thermal Paste on top of it, which then touches the bottom cover of the laptop. This causes that spot to get rather uncomfortably warm.All in all, its a perfectly decent laptop for basic functions. Would look into cloud storage as the 32GB model leaves little to no room, although documents would be fine to save to it.

This review is specifically for the 14" L402-WA-EH21.First off, a little bit of background: I am a computer person. I build, rebuild, and maintain computers both in professional and personal life.The Good Things-This computer is light weight, easy to use, feels good to type on, and starts fairly quick. Everything about this PC is built specifically to be lightweight and slim. It is specifically built to do web browsing, emailing, instant messaging, and lightweight document creation. Think of it like a Chromebook but running windows. Youtube videos run smooth, network (while n compatible, ac-based) is wifi is zippy but wired is faster, and the screen is bright and vivid (with the right settings). If you are student that needs a budget document creation tool, this will do it. If you need a computer to quickly look up information, close and toss around the living room, or send emails to grandma; this machine will do it.It also has a 2.5" harddrive bay in a cover under the bottom of the laptop (not advertised but it's there). I have installed (and highly recommend) a 250gb ssd for the additional storage space (and if you are going to be doing any type of heavy document creation, you will need the space). It works fine without reducing battery life.At the moment, the longest I have used it was 3 hours before plugging it in, but that was because I was leaving for several hours. probably would have made 4 before having to plug it in.The Not-So-Good Things-The L402WA-EH21 has no documentation online, has no specs listed through the ASUS website, and apparently doesn't exist other than it is listed on Amazon for sale. The closest model is the E402WA on the ASUS site and comes in two different versions (i think the E is Intel based, the L is AMD based). Given that you are considering purchasing this laptop, all the documentation that you will have will come in the box; a basic start up manual, a warranty card, a small bag of screws (for the harddrive expansion bay), and a power supply.The Bad Things-I received this laptop and plugged it in and fired it up. Standard Windows set up and logged into the desktop. Always first thing to do is to check that Windows activated itself properly. It did not. Alright, so I thought there might be a problem with the OS that was installed on it, so I restored the system using the builtin restoration partition (takes about 45 minutes). I redid the Windows set up, and waited. Same information was stored in the restoration partition as was in the original install. Windows wouldn't activate.Alright, being a computer guy, I dug out the tools and scanned the keys that were installed from Asus. The version of Windows installed was 10Home, the key installed through BiOS/UEIF was a 10RTMCore, and had an origin key of 10RTMCloud. All three of these keys are for different versions, none of which are interchangeable with each-other.If you research the OS that is suppose to be installed on this computer (Windows 10S) you will find that it is identical and interchangeable with W 10Pro. Being a computer guy, I wiped the boot drive and installed Windows 10Pro from a flash drive (takes about 45 mins), did the Windows set up, had the OS pull the key from BiOS ... Windows not active...!At this point I was at a loss as what to do. I did a few activation tricks and called Microsoft Activation to see if i could manually activate Windows 10Pro. Talking to a Third Tier Tech (first two were impatient and useless, about 45 minutes being bounced around), the Tech checked the three keys that I had. The W 10H key was already registered and in use (so dead), and the W 10RTMCore and 10RTMCloud had not called home properly. YES! Two keys were available, one of them was no longer viable. Here's the nail in the coffin, I asked the Tech where I could get a ISO (the installer disk) for Windows 10 S (10RTMCloud). His exact answer "Unfortunately, there is no way for you to get ahold of a 10S ISO image. They are distributed directly to manufacturers only." ... Great... Just great...So... After all of that I had a brand new key, a new laptop, and no way to put the OS on it that it was suppose to be installed! Mind you, this is five hours into taking it out of the box. I finally was just about to throw it back in and ship it back when I decided to dig around in Google.So... after about an hour, I found a fix. It's complicated, it's doable if you are moderately computer savvy, and have about two hours of time; no software needed to be stolen or borrowed from illegitimate sources or anything.1. Get a Windows 10Pro image set and ready on a flashdrive and bootable.2. Install 10 Pro onto the laptop WITHOUT changing any partition information (simply delete the OS partition and stall Windows 10Pro in its place) and bypass the key entry section during install.3. Once the computer is set up and running at the desktop, check to see if the key has Activated. IF IT HAS YOU ARE FINISHED. If not, continue.4. If Windows 10Pro did not activate, you need to find the installer for W 10S. You cannot obtain an ISO, you must use an 'Upgrade' like installer. The webpage to search for is "Test Windows 10 S on existing Windows 10 education devices". Read most of the page so you know what you're getting into, and download the installer.5. Run the installer. It will do an 'Upgrade' install, move all of the associated profile information to a Windows.old folder on the C drive, and install Windows 10S.6. Alright, you've done this step before. Go through the Windows 10 set up.7. Once you get to the desktop, check to see if Windows 10S has been activated. At this point, Windows 10 pulled the key from the BiOS/UEIF and registered properly!8a. At this point you are ready to run. Go ahead and use the laptop as you want. You will need to run DiskCleanup as administrator to wipe out the Windows 10Pro files that are completely useless and just taking up the tiny storage.8b.If you plan on installing any software that is not Windows 10S verified (through the Windows Store) to be lightweight, this laptop HAS the ability to be upgraded to pro through the Store. Search for 'Upgrade to Pro'. It will upgrade you straight away without installing anything else. Everything that Windows 10Pro needs is already in 10S, anything that isn't will need to be downloaded and installed (which if you need them, you will know where to find them in Programs & Features through the Control Panel).Final Thoughts-Generally, I like this lightweight system. It does exactly what I need it to do; run several messengers, word processing, quick internet searches, basic presentations, and occasionally watching Twitch. If you need a small computer, this will do the trick! If you need something to run Photoshop, you will need something more powerful. If this system had of been manufactured with the proper OS on it at the getgo, it would have gotten a 4/5 Star rating... Seriously.... SIX hours of my life are gone because someone in OSImaging didn't get the memo that the BiOS/UEIF had a Windows 10S and not Windows 10Home, or 10RTMCore... If you manage to get this system with Windows 10S and not have to go through a ton of set up, or have the technical ability to do EVERYTHING I did it will be a good lightweight system. At the moment, I cannot confirm that any of the units available have the proper OS on them. I have posted the above information for anyone that might run into the same problem and really REALLY want to give the system a good shot before throwing it back in the box and sending it back.

Sigh..where do I start? This laptop has been an utter disappointment. First, it didn't come with the year-long subscription to office 365. Then I wasn't able to download any apps because of a file error. On top of that it is extremely slow and not at all user friendly. Just today I turned it on and it kept going for more than 20 minutes "working on updates." I realize it is very cheap and you get what you pay for but I didn't pay for something to require an essential file error fix in order for it to work. I am not a heavy-duty laptop user. I only do light browsing and basic word processing. I don't need all the bells and whistles so this should have fit the bill but it didn't even come close.For comparison, I bought an Acer chromebook at around the same price point a few years back and even after being used extensively and banged around a bit it is still going strong and it is still fast.I will never buy another ASUS again. This laptop is a disgrace and Amazon should not sell it or should at least offer a refund with no restocking fee.

El equipo es bastante básico, pero ya que cuenta con espacio para instalarle un disco duro o unidad ssd interna, se puede aprovechar mucho más. Le instalé un SSD de 240GB y con una instalación limpia de Windows 10, quedó mejor que nueva.

Great little laptop. Very happy with the product and recommend it for anyone that needs a light, fast, inexpensive computer for travelling or just around the house. It does not have a large hard drive, so recommend you store all of your files, music, photos & text on usb disks. This helps to keep your laptop clear of clutter and permits it to work faster.

Nice compact laptop for moderate office use. Battery backup is an issue. 32 gb for a laptop even if it offers cloud storage. No major issues at all.

Buenas tardes, nececito factura, podria apoyarme porfavor? gracias

It gets the job done for basic web browsing and text documents, seeing it has such small memory. But that's easily fixable! It runs really well too. I've had it for a month or so now, and I've yet to have an issue~