How long does it usually take to ship? And how can I contact the seller for more info on shipping?

I’ve have ordered item on 15 Nov22 . After mulitlple communication I have not received response and suddenly cancel order. It was thanksgiving week deal and 50% off now same item available with regular price and they requested to order with regular price. Very bad customer service. Stay away from this seller

Is this a scam? i'm reading a lot of the reviews asking this. how do i contact amazon?

I wouldnt call it a scam because they ship them mattresses out and you do receive them but they aren’t very good at all. I would only order if you need bare minimum and you don’t mind them being extremely uneven. Better for scrap foam.

Contains Glass fiber on the tag ?

If it does that is normal for the lining of memory foam mattresses especially cheap options on amazon. it is a cheap fire barrier. there are options that are more expensive that specifically don’t use fiber glass.

Where does this seller get off lying to Amazon saying they are no longer active sellers on this site, just to cancel my order and triple their prices?

By Christina Rogers on April 29, 2023

Desertcart Logo

Deliver to Finland

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

❄️ Sleep Smart, Wake Refreshed — The Future of Cool Comfort!

READY WHEN YOU ARE - Compressed packaging expands to full shape within 6 hours—freshness takes just 72 hours.
CLEAN FRESH ALWAYS - Antimicrobial gel foam resists bacteria, mold, and dust mites for a healthier sleep.
SOFT TOUCH EASY CARE - Hypoallergenic, washable cover with 4-way stretch for lasting comfort and durability.
COOL NIGHTS RESTED DAYS - Gel-infused memory foam absorbs heat for a refreshing sleep experience.
PRESSURE POINTS PERFECTLY ALIGNED - Contours to your body, reducing pressure and supporting spinal alignment.

This FDW 8-inch twin memory foam mattress features gel-infused foam that cools and relieves pressure while resisting allergens and microbes. With a medium-firm feel and CertiPUR-US certification, it offers durable, hygienic comfort in a convenient bed-in-a-box format that expands quickly and includes a washable hypoallergenic cover.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

View all Trustpilot reviews

Manufacturer	FDW
Model Number	Memory Foam Mattress
Package Dimensions	114.3 x 31.7 x 27.9 cm
Material	ゲルフォーム
Color	ホワイト
Size	シングル
Special Features	プレッシャーリリーフ, 低刺激性
Package Weight	13.72 Kilograms
Batteries Required	No
Material Care Instructions	手洗いのみ
Brand Name	FDW
Item Weight	28 Pounds

メモリーフォームマットレスツインサイズ 8インチジェルマットレス涼しい睡眠の圧迫緩和ミディアムファームマットレス CertiPUR-US認定ベッド・イン・ア・ボックス/圧力緩和

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions

メモリーフォームマットレス ツインサイズ 8インチ ジェルマットレス 涼しい睡眠の圧迫緩和 ミディアムファームマットレス CertiPUR-US認定 ベッド・イン・ア・ボックス/圧力緩和

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions

メモリーフォームマットレスツインサイズ 8インチジェルマットレス涼しい睡眠の圧迫緩和ミディアムファームマットレス CertiPUR-US認定ベッド・イン・ア・ボックス/圧力緩和