I sent the first one back-it had been opened. The 2nd has been opened too. $168 is too much to pay for open box. Has anyone else experienced this?

This just happened to me, the box was damaged and was for sure opened prior to me. I plugged it in and the machine would not take the water. I have ordered three of these and this is the second one with this problem. Are they just re-packaging sent back machines without checking them out. Not cool.

Is this an official nespresso machine or a knock off? who is de'longhi?

Nespresso only licenses the design of the machines, they don't manufacture them. And, with everything except the Lattissima models, which are made exclusively by De'Longhi in Italy, they are primarily OEMed by Eugster/Frismag in Switzerland and the Breville, Krups, or De'Longhi name is added for branding purposes. If the stylized Nespresso logo is on the machine somewhere you can be pretty sure you are getting an officially licensed machine. While Nespresso's patents began to expire in 2012, Nestlé has continued to work hard to discourage competitors from making a machine compatible with the original pods. However in 2013 they lost a court battle to prevent the manufacture of aftermarket pods themselves and at some point there will undoubtedly be lots of "Nespresso pod compatible" machines to choose from. That being said, none of those units should bear the Nespresso logo nor will there be a Nespresso Club decal on the unit . On the Pixie, the logo is embossed over the spout so you can be sure it meets Nestlé's standards.

How many whisks does the areoccino come with? Mine has one, but I saw some that come with two different sizes.

In some cases I’ve heard of 2 . There should be 2 separate whisks... The one for hot milk... the whisk for this is round and looped . The cold milk one is smaller and much , much different!

What is the lungo type that come in the samplers?

Lungo is almost like a double shot.

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☕ Elevate your espresso game with compact power and conscious style!

EFFORTLESS BREWING - One-touch programmable buttons for Espresso and Lungo—coffee your way
INSTANT COFFEE FIX - Heats up in just 25 seconds—because your time is precious
SMART SUSTAINABLE - Auto power-save mode plus eco-friendly recycled aluminum design
BARISTA LEVEL PRESSURE - 19 bar pump delivers rich, authentic espresso crema every time
COMPACT URBAN ELEGANCE - Sleek 11.1cm width fits any modern kitchen or office nook

The Nespresso Pixie Espresso Machine by De'Longhi combines ultra-compact design with professional 19 bar pressure and rapid 25-second heat-up, all housed in eco-friendly recycled aluminum. Featuring programmable one-touch controls and an energy-saving auto-off mode, it’s the perfect blend of efficiency, style, and sustainability for the discerning coffee lover.

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Brand	Nespresso
Model Number	622871-EN124S
Color	Aluminum
Product Dimensions	32.59 x 11.1 x 23.5 cm; 3.1 kg
Capacity	1100 Milliliters
Power / Wattage	1260 watts
Voltage	240 Volts
Material	Aluminum
Special Features	Programmable
Item Weight	3.1 Kilograms

NespressoPixie Espresso Machine by De'Longhi, 1100ml, Aluminum,Silver

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