arm rest torn on the front. is there a replacement available?

Nope, mine broke as well and they never sent me a replacement. It only lasted 3 months.

Are the arms cushioned or are they hard plastic? If they are cushioned have you had issues with them cracking?

The arms are about a 1/2 inch cushioned. No, I have not experienced any cracking and they are a firm cushioning for the wider and heavier sets like my husband and myself.

Is there a warranty for the chair? I bought it towards the end of last September and now the piston is falling through the wheel frame.

Yes, I did get a warranty for my chair. Further, all products have at least a 1 year warranty on them, no matter who sells them. I would contact Staples and work from there.

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🖤 Elevate your workspace with sleek comfort that works as hard as you do.

LOCK IN YOUR FOCUS - Synchro-tilt mechanism with tension control and tilt lock lets you lock your ideal recline angle for uninterrupted productivity.
EFFORTLESS MOBILITY - Smooth-rolling casters glide seamlessly across carpet or hardwood, so you never miss a beat.
STAY COOL UNDER PRESSURE - Breathable mesh fabric ensures airflow, keeping you fresh even during the busiest deadlines.
TAILORED COMFORT EVERY WORKDAY - Adjustable lumbar support and armrests mold perfectly to your posture, reducing fatigue during marathon meetings.
BUILT TO LAST BACKED BY WARRANTY - ANSI/BIFMA certified with a 7-year limited warranty, designed to support up to 275 lbs for daily 5-10 hour use.

The Staples Dexley Ergonomic Mesh Swivel Task Chair combines customizable ergonomic features—adjustable seat height, lumbar support, armrests, and tilt tension—with breathable mesh upholstery and durable casters. Certified for safety and reliability, it supports up to 275 lbs and includes a 7-year warranty, making it a smart, stylish upgrade for any professional office environment.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Brand	STAPLES
Model Number	ST63111-CC
Colour	Black
Product Dimensions	71.63 x 73 x 129.03 cm; 16.78 kg
Special Features	Adjustable Lumbar, Breathable, Swivel
Item Weight	16.8 kg

Staples Dexley Ergonomic Mesh Swivel Task Chair, Black (UN56946)

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