Sure Petcare SureFlap Microchip Cat Flap Connect with Sure Petcare Hub, DualScan Technology, RFID Collar Tags and Microchip Compatible, Mobile App Control, 4 x AA Batteries Required, Not Included

This has been installed a couple of weeks now and it has been well worth the money.I decided to fully install it myself and just about managed with hand tools on a UPVC door, so if you aren't at all handy then you would best be hiring someone to do that for you.Setting it up with the wifi hub was straight forward but just so you are aware the hub is connected via lan cable to your router at all times so make sure you have enough ports on your router.We have our hub by the front door and the cat flap is in the back door and there's a wall and a couple of meters between them and we haven't had any connection problems.Setting up the cat's microchip was easy and posed no problems.Our cat wouldn't use the cat flap at first which is what we expected so it took a lot of coercion (treats/food) and nudging but he got there quicker than we thought he would because he is so used to us being his doormen and would just sit by a door and window and meow until we let him in but we didn't cave in as we showed him that the only way in and out is through the cat flap which meant that if he wasn't going to use it we would go outside and coerce him to use it and the same for if he wanted to leave the house. This has now meant that he has learned that he can get in and out using the cat flap on his own so now I'm not having to get up at silly o'clock to let him out. He is a stubborn cat and still after 2 weeks comes to the front door and windows but if we ignore him we'll here him clambering through the cat flap followed by a meow on the app.My only criticisms with the cat flap so far is the very slight delay in the flap opening and how strong the magnet/resistance is which means that there is a few Harry has looked out of the cat flaps before he finally goes through and on occasion it takes 2 attempts for him to go through which shows on the app as him exiting twice at the same time, so if you don't have a particularly strong cat be aware.In regards to the app it is great because you can control the cat flap functions ie in only/out only and the curfew which is why we initially purchased this cat flap. Because we have been letting our cat use the cat flap carte blanche so that he gets used to it we haven't used the curfew feature yet but will start slowly introducing it soon (hopefully it doesn't confuse him) but to be honest I'm not sure if we will need to use it at the moment because the app shows that now that he is pretty much used to it he is in during the night and doesn't go out til about 3:30am which we are ok with at the moment. The app has been great as well for these first few weeks because we have been able to see our cat's progress and we know he has been using the cat flap whereas with a traditional one we wouldn't have known that he was using it as much.The app is great because we can see how much time he spends outside and the times he goes out and comes back in and in the app as well if your cat does manage to go out/in through a door or window you can change it yourself in the app so it doesn't wreck your stats too much. And now that he is used to it we have started seeing patterns so when it comes to setting up the curfew functions we can bare them in mind.The app and cat flap function perfectly fine and the only thing that I can see at the moment that need adding is the function to change the notification sound with in the app so that it can vibrate or play a different sound other than a cat meowing.I highly recommend this product as it functions perfectly fine for my purposes and I can now get a full nights sleep.

I’d read a few negative reviews about connection etc but I can’t fault this product.Was very simple to set up the cat flap and the hub.The timer is brilliant and you can override with the app to lock / open early. We even have the cat sitter the app so she can use it too to check the cats are in! I wish it made an unlock noise to tell my cats it’s open though as they are still not getting it after 3 weeks 🤣 so still wake me up.My only negative on the cat flap is that the main screws go in from outside but we have siliconed it on too.

Has massively helped calm my fluffy boy down as he no longer feels threatened by the bully cats that were coming in the house everyday with door open . My only criticism is that for the price i wish I had the flap with the intruder mode and digital display , as if a cat is at the flap and your cat is near it it will open and the intruder can come in but not get out , hence only 4 stars , I did not realise this was the basic flap , If an intruder is persistent then this is a problem . Easy set up and after propping the flap open for a whole morning to build confidence he got it when I closed it . I do now however have a live rat loose in the kitchen as he is the ultimate hunter !

The short version: beautiful app with some great potential, but totally undermined by a catflap that simply does not work.This was an expensive purchase -- not simply because it is a premium product, but I spent twice as much to get it professionally installed in our French doors (so, new glass panel etc.) -- so after 6 weeks of wrangling trying to get this product to work, I'm on the verge of giving up. Once I'd trained my cats to use the cat flap (easy!), I turned on the lock. Getting the hub to talk to the flap was a bit of a palaver (very strict requirements on where you can locate it too!), but I eventually got it up and running with both cats registered.However, the lock seems to work perfectly from the outside for one of the cats, but point-blank refused to let one of the other cats out (and occasionally in!). It got to the point where he would claw and bite at the flap in sheer frustration. It just didn't work. SureFlap's advice was to get the flap to unlock, then pull the batteries, turning it into a standard, dumb catflap.In terms of pros: The app is well-designed and it looks like it has great potential, with lots of graphs and data-driven insights to pull from your furry friend's activities. I also have to say their support team have been very helpful -- they sent me a specialised tool to help diagnose and have been pretty responsive.However, the crux is -- I had a £150 cat flap that acts like a £15 one. True story, I was recounting my woes to a close friend who laughed, pulled out his phone, fired up the SureFlap app and asked me "Is it this one? Ah yeah, I have mine strapped open with a piece of string."Then we both laughed at how ridiculous we both were and cried into our pints. Don't be like us.