cap screws on when water not frozen, pops off and will not screw on when frozen. Filled to recommended marks. What am I doing wrong?

This is due to the water getting into the threads before it freezes. Unfortunately every time you pour out the coffee, the water inside goes right into the threads. They could design the threads to be water tight, but that isnt the case currently so we just have to deal with spinning top and water gushing into our coffee.

Does this fit under a Keurig mini?

No it wouldn't fit under the brew spout of that machine to our knowledge. Most full size single cup brewers it can - the product is 6.75" tall so with clearance greater than that it's in the clear.

How easy or difficult is it to clean? How do you clean it?

It is very easy to clean. I clean it a few times a week. Couldn't be simpler, just unscrew it and throw in the in the dishwasher.

Can anyone tell me how long it needs to be in the freezer to be ready for use? Thanks

6-12 hours for the initial freeze. Time will be dependent on water temp and freezer temp. Refreeze times are much faster usually.

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❄️ Chill smarter, not slower — your iced coffee’s new best friend!

PURE CLEAN COOLING - Uses only water—no gels or chemicals—ensuring every sip is fresh and undiluted.
SLEEK ROSE GOLD STYLE - Elevate your kitchen aesthetic with a trendy, durable design that stands out.
EFFORTLESS MAINTENANCE - Dishwasher safe with simple parts for quick cleaning and nonstop chill sessions.
UNIVERSAL COMPATIBILITY - Fits all coffee makers and beverage types, from single-serve brewers to wine glasses.
INSTANT CHILL ZERO WAIT - Transforms hot coffee to iced in just 60 seconds—perfect for your fast-paced mornings.

The Hyperchiller Elite Gourmet Beverage Chiller in Rose Gold is a sleek, durable 12.5 oz device that cools hot beverages by up to 130+ degrees in just 60 seconds without dilution. Compatible with all coffee makers and perfect for chilling tea, wine, or cocktails, it uses only water—no chemicals or gels—and is fully dishwasher safe for easy cleaning. Designed for busy professionals craving premium iced drinks on the go, it’s the ultimate time-saving, stylish addition to your kitchen arsenal.

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