🚀 Elevate your VR game with crystal-clear immersion and featherlight comfort!
The Pimax Crystal Light VR Headset Prime Version delivers ultra-high 8K QLED visuals at 2880×2880 per eye with AI upscaling, a wide 130° field of view enhanced by local dimming, and a lightweight design 30% lighter than its predecessor. Optimized for flight and racing simulators like Microsoft Flight Simulator and iRacing, it supports Steam VR and offers flexible refresh rates (72/90/120Hz). Easy plug-and-play setup with inside-out or Lighthouse tracking ensures quick immersion, backed by responsive customer support and a 30-day return policy.
K**D
Did not work out of the box
Did not work out of the box. I do not recommend.
B**L
Great tech support
The headset works fine.Their Tech support is on an different planet from reality.I have one bad hand controller, It wont be seen by the Pimax program. The other controller works fine.Tried to get them to acknowledge all my attempts to inform them to no avail.They always instruct me to pair it as per instructions. So far 6 times.UPDATE:Pimax sent me another hand controller very quickly when they became aware of the above review.The headset is excellent!!!!I added weight to the rear and it's a comfortable fit.I give them 5 stars now.
M**W
Costs an additional $260 to use the headset.
You can only use this product for 14 days after turning it on for the first time. The pimax prime account required to use the product you are purchasing is an additional $260.
H**E
Mislabelled and inaccurate description. No technical or sales support after days of trying.extra.
This item is mislabelled and mis-represented. It says you need to purchase a "Prime Membership" for $259 after 14 days. You do NOT need to purchase a Prime Membership (implying from Amazon Prime) but you need to purchase for $288 the PIMAX Play software. PIMAX wants you to register with them directly meaning PIMAX is collecting customer data. What are they doing with it? This raises privacy issues. No instructions are provided on how to buy the PIMAX Play so we could not figure out how to do this. No technical support is offered. No one returns calls or emails or Chat Sessions which do not seem to be manned. In addition, the base stations do not work unless you purchase a $200 ($199) faceplate to connect to base stations. So between misrepresenting the product requirement for it to operate, and not providing any human technical support or after sales support, this product should be closely examined. My customer is returning both headsets I bought last week for them for these issues. PIMAX needs to get their act together. I trust Amazon will refund my purchase in full as I have requested.
Trustpilot
1 week ago
2 days ago
