Do these ever go old or is there no expiration date on them? Any experience with that?

There’s no expectation date. The bisquettes are delicate. The number one item to avoid is moisture. They will crumble. Store unused bisquettes in a zip loc bag and squeeze most of the air out of the bag before zipping it.

Do you soak these in water before putting in your smoker

No, you do not soak the bisquettes in water. They are pushed out to the heating plate dry, where they burn/smolder for 20 minutes, then next one pushes burnt one off the edge of heat plate into bowl of water to extinguish it.

Desertcart Logo

Deliver to Finland

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.