




🚀 Elevate your office game with pro-quality prints that get noticed!
The Canon Pixma iX6820 is a wireless business printer designed for professionals who demand high-resolution output up to 9600 x 2400 dpi on media as large as 13" x 19". Featuring a 5-color individual ink tank system and advanced FINE print head technology, it delivers vivid, detailed prints with efficient ink usage. Compatible with Windows and Mac OS, it supports AirPrint, Google Cloud Print, and Canon’s Pixma Printing Solutions for versatile wireless printing. Additional perks include My Image Garden software for photo management and Creative Park Premium for exclusive templates, making it a smart, creative, and cost-effective choice for modern offices.





| ASIN | B00HM0IVDY |
| Additional Printer Functions | Print Only, Scan |
| B&W Pages per Minute | 14.5 ppm |
| Best Sellers Rank | #16,713 in Office Products ( See Top 100 in Office Products ) #30 in Ink Tank Printers |
| Brand | Canon |
| Color | Black |
| Color Depth | 24 bpp |
| Color Pages per Minute | 15 ppm |
| Compatible Devices | Windows 8, Windows 8.1, Windows 7,13 Windows 7 SP1, Windows Vista SP1, Vista SP2, Windows XP SP3 32-bit13 Mac OS X v10.6.8 - v10.913 / PGI-250 Pigment Black XL CLI-251 Cyan XL CLI-251 Magenta XL CLI-251 Yellow XL CLI-251 Black XL PGI-250 Pigment Black CLI-251 Cyan CLI-251 Magenta CLI-251 Yellow CLI-251 Black / Plain: Plain Paper, High Resolution Paper; Super High Gloss: Photo Paper Pro Platinum; G… |
| Connectivity Technology | Wireless;Ethernet; USB |
| Control Method | App |
| Controller Type | Android |
| Customer Reviews | 3.9 out of 5 stars 4,222 Reviews |
| Dual-sided printing | No |
| Duplex | No |
| Global Trade Identification Number | 00013803230260 |
| Hardware Interface | Ethernet |
| Ink Color | Cyan, Magenta, Yellow, Black |
| Item Dimensions D x W x H | 12.3"D x 23"W x 6.3"H |
| Item Height | 6.3 inches |
| Item Type Name | Inkjet Printer |
| Item Weight | 17.9 Pounds |
| Manufacturer | Canon USA Inc. |
| Maximum Copy Resolution Black and White | 9600 x 2400 dpi |
| Maximum Copy Resolution Color | 9600 x 2400 dpi |
| Maximum Copy Speed Black and White | 14.5 ppm |
| Maximum Print Resolution Black and White | 9600 x 2400 |
| Maximum Sheet Capacity | 1 |
| Maximum print Resolution Color | 9600 x 2400 dpi |
| Media Size Maximum | 13 x 19 inch |
| Model Name | IX6820 |
| Model Number | 8747B002 |
| Model Series | PIXMA |
| Number of Trays | 1 |
| Other Special Features of the Product | Auto Power Off, Auto Power On, Borderless Printing |
| Output sheet capacity | 140 |
| Paper Size | 11 inch x 17 Inches, 13 inch x 19 Inches, 4 inch x 6 Inches |
| Print media | Glossy photo paper |
| Printer Connectivity Type | Wireless;Ethernet; USB |
| Printer Output Type | Color |
| Printer Type | Inkjet |
| Printing Technology | Inkjet |
| Processor Count | 1 |
| Resolution | 10000 |
| Scanner Type | document |
| Series Number | 8747 |
| Special Feature | Auto Power Off, Auto Power On, Borderless Printing |
| Specific Uses For Product | business |
| Total USB 2.0 Ports | 1 |
| Total Usb Ports | 1 |
| UPC | 013803230260 |
| Unit Count | 1.00 Count |
| Warranty Description | 1 year limited |
| Warranty Type | limited warranty |
P**N
Excellent Machine, Comparison with Pro9000 II
I am very impressed by this machine and believe that Canon made a marketing error calling it a "business printer". I am an artist who uses photo reference, so I need a lot of good, detailed prints for my work. Previously, I was using the Pro9000 II. It made very nice photos, but I could not support its unquenchable thirst for ink. With 8 small cartridges, I was constantly ordering refills. The cost was terrible, but it was also extremely inconvenient--I never knew when I was going to be stuck in the middle of a project with no ink. I tried an off-brand refill system but it leaked all over the place. So, apprehensively, I decided to try one of the printers with fewer cartridges--at least with only 4 inks (I believe the pigment black is only for text) I could cut the problem in half. I decided that I could live with diminished print quality in exchange for the cost and convenience. Well, so far I am delighted with the prints from this model. With a little tweaking, I was able to get a near-perfect match to my monitor (I reset the printer with a bit less magenta and a tad brighter). I was never able to do this with the Pro9000 II, which was inconsistent from print to print. There is no visible deficit from having half the number of inks--transitions are just as smooth or better, colors are vivid, contrast is excellent. It's difficult to be certain, but details and textures might be ever-so-slightly sharper with the Pro9000 II, and the ink dots might be a tad more visible with the iX6820, but that's under very close scrutiny. So far I've printed about 12 8 1/2 X 11 prints and the ink levels are all above half--and that is using the smaller cartridges that came with the machine. That's already better than the Pro9000 II, which would have been demanding a fix by now. I have only been using it for about a week, so I can't attest to its durability--I hope it will continue to work this well. I also can't comment on the wireless capability. I just connected it to the USB cable I had from my last machine. It works fine with a cable but quite a few people have complained about wireless problems. UPDATE: Many months later, this printer continues to make excellent prints. I notice that when I don't make a print for a long time--maybe a few weeks--there will be a slight bit of banding in the first print that comes out, but that seems to work itself out quickly by the next print. This is excellent performance compared to the Pro9000, which had a lot of banding issues and needed to be cleaned and fussed with regularly. I have had 2 small problems that should be noted. The paper feed is somewhat unreliable--there have been a few times when I had to fiddle with the paper for 5 minutes or so to get the machine to grab onto it. Also, the ink sensor function is extremely premature, to the point of being useless. I was able to continue to make excellent prints for a very long time after the notification that inks needed to be replaced. Interestingly, when the ink finally does run out, the difference in prints is abrupt...you know right away. These are annoying defects, but the quality of the prints is still such an astonishing bargain that I am keeping the 5 star rating.
J**F
Great printer
Best printer for pictures! Prints big pictures too. Easy set up.
A**R
Basic, single-sided printing only
This printer would be good for a person who prints a single pages from the same one or two devices while on the same Wifi signal. This is not good for printing double-sided documents or for multiple users on different types of devices or who have different printing preferences. I bought this to replace an all-in-one Canon Pixma that finally died. This iX6820 uses the same ink cartridges, which was the primary reason I chose this model; we have a lot of left over ink to use. **Set-Up** The printer set-up was confusing because I was using my phone and the only instructions for connecting to the WiFi were buried in an app. It doesn't make sense there wasn't a simple 'connect to wifi' instruction in the Getting Started papers. Once it was connected to Wifi, it's easy for a computer or phone to connect. **Lack of information for errors** Once connected, we learned another challenge related to set-up. One of the default settings was to auto-detect the size of the paper, so when my daughter tried printing a photo 4x6, it refused to print and flashed yellow, indicating an error. The only way I was able to stop the job and reset the printer was by powering off and on. However, we still didn't know what caused the error and how to prevent it in the future. The problem is that the flashing yellow light is the extent of the information provided on the printer. This light is the only one on the unit that's not either the power or WiFi. It could just as easily indicate a paper jam as an empty ink cartridge. There no LCD screen to explain, and the printer status on the app is only described as an error. The trouble shooter is actually a link to the digital user manual, which basically told me to check the app. I eventually identified the problem was the default setting for 'auto-identify paper size' meant that the 8 1/2"x11" paper that was loaded was incompatible with the 4"x6" photo my daughter was trying to print. un-checking 'auto-identify paper size' then allowed the 4"x6" photo to be printed on the 8 1/2"x11" paper. **No Double-sided Printing** Beware - this does not print double-sided! However, the printer preferences allow you to select 'duplex' printing, which is very misleading. In reality, it'll print on the back-side if you manually move the paper. I'm annoyed that not a single review mentions this. Am I the only person who prints multiple pages at a time and likes to save paper????
F**K
Great so far
I had to write a review of this printer even though I've only had it a week, because I am so impressed by the print quality. I am branching out into selling my artwork as greeting cards and needed something to replace my diabolical Epson WF-3640 printer/scanner combo. To be clear, I was only looking to purchase a printer, as the scanner on my Epson is ok. I wasted hundreds of dollars in time and on ink cartridges trying to work with the printer on it over the past 18 months, and finally gave in. It is AWFUL and I will never buy another Epson printer. I took the plunge on this Canon Pixma iX6820 because it received decent reviews in the art world, and on Amazon. I had my eye on other Canon printers, but couldn't spend more than $150 so this fit the budget. INSTALLATION: Relatively easy. I had to download the setup files twice before I was able to run the programs, but once installed, it was an hour tops. WIFI CONNECTIVITY: Not so easy. Still haven't gotten that sorted out. It would be nice if I had wifi connectivity, but as my printer is located right next to my computer, it's not a dealbreaker to me if I don't have this feature. I've never had luck with any printer and wifi connectivity, to be fair. PRINT QUALITY: Surprisingly good. I am still fine tuning the ideal print settings, as I work mainly in watercolor, pen & ink. Watercolor is challenging to reproduce accurately. That said, I've already printed higher quality, more color-accurate prints on PLAIN COPY PAPER using this printer, than I ever did using very expensive photo paper in the Epson. EASE OF USE: I have not used the My Photo Garden or whatever it's called yet, and you are not required to use it when printing. It's just an additional print formatting option. I have had no trouble printing from Photoshop directly, from PDF, or from my default Windows Photo Viewer. INK USAGE: Can't really tell yet, as it's only been a week, but the cartridges that came in the box were easy to install (not messy or difficult like I read in some reviews) and still show full levels after about 15 high quality full-page prints have been made, plus various smaller proofs. I will update this review if anything changes. UPDATE 1 MONTH LATER: I am still impressed. Ink cartridge life is great compared to my old Epson. The only 2 issues I have are: it is a pretty slow printer. Takes about 15 minutes to print 25 full color "photo setting" 8.5x11 documents. However, it is quiet, and the quality is gorgeous. The other issue is that it still doesn't work to connect wirelessly. Since my computer is always next to the printer, it's not a big issue for me, but for those who must have wireless print capability, plan to spend some time with tech support if installation doesn't go smoothly on our own. I haven't gotten around to it yet.
K**K
Good printer that does the job.
This is a good printer that does the printing job. Here are my pro and cons. Pros: -Prints perfect for your everyday printing needs (papers, resumes, PowerPoint, etc.) -Can print in different paper sizes Cons: -Bluetooth wireless printing stops working after a few usage. I believe other reviewers have stated this same issue. I had to use the ethernet cord to print instead. Make sure to have one on hand if you're still looking to purchase this printer -Printer ink runs out quicker then other printers I've had. If you print a lot, be sure to a stock yourself with lots of ink. -Ink cartridge is not compatible with the Walmart off brand. The printer comes with some ink. Walmart ran out of the regular brand and the customer service gentlement told me the off brand was compatible and cheaper. I purchased it and the printer rejected the ink cartridge, so I had to return it. -If you're making T-shirts with iron on paper, the color will turn out a little dull but still looks good if you don't mind it. Overall, it's not perfect but it's not bad either. It still gets the printint job done.
H**.
Great Printer But Open Box Was DOA.
I bought this printer as an open box item through the Amazon Warehouse Deals. Sadly, the printer was pretty much DOA. The print head carriage wouldn't budge from its home dock and it made some strange noises along with every light flashing. I was going to return it to Amazon, but I decided to contact Canon instead because it would be a crap shoot if I would ever get a working open box printer from the Amazon warehouse. Canon's customer service is excellent. I emailed them about the problem and because I had bought the printer within the last 12 months (I only had it 1 day before contacting Canon), they replaced it (along with the printhead and ink) with a refurb that arrived within a couple of days via UPS. The printer prints beautifully. Although, I didn't get it for photo or color printing. I'm using it to print negative stencils on transparency film and I needed something that would print larger than the standard 8 1/2 x 11". This for the bill for $100. The instructions for the initial wifi setup could be a little better. I had a little problem with getting the printer connected via wifi because I am on a secured network and I was trying to connect as if I weren't. But once I noticed the WPS setup with PIN (in the right sidebar of the setup screen where it asks if you want to connect wireless or usb), everything was done within a couple of minutes. Make sure you are connected to your router through your computer and on your router's setup page. If you don't know how to do that, Google is your friend. Search for your router make and model number and configuration. You'll find how to get in there in no time. Follow the Canon setup instructions to print out the PIN. Input the PIN on your router configuration page (should be under Wireless and WPS). It should immediately find your printer. Go back to the Canon setup and follow through the rest and you're done. So for about $100, I basically got a priinter in mint condition. Refurbs are great ways to get your electronics cheaply. They are rebuilt with all of the bugs fixed and tested before they are sent out. They are better than new and still carry a manufacturer's warranty. All you need to do is get one of the open box deals, if it has a problem, contact Canon and tell them you got it from Amazon (I didn't say it was an open box). You'll get a working unit. This is the second Canon I own. My other Canon has been with me for over 6 years and I bought it on clearance from Best Buy for $30 (even now, it still retails for over $200). Usually, I end up having to buy a new printer every 2-3 years and that's pushing it on their lifespan. Also, Canons (along with Epsons) are easy to get generic ink cartridges with refillable tanks for and are the easiest to refill. So, I'll be sticking with Canon.
T**E
Great printer!
The Canon iX6820 printer is solid, setup was simple and straightforward, all the instructions made sense. Print quality is sharp and vibrant, especially on photo paper, and the colors come out accurate without any weird tints. It handles wide-format printing really well, up to 13 x 19 inches, which is perfect for posters or larger projects. The interface is easy to navigate, and the wireless setup works reliably with my devices, no constant reconnecting or errors. It’s a bit loud when printing at full speed, but that’s expected for a printer this size. Overall, it’s dependable, prints exactly what you want, and handles large projects without issue. Still rocking, very durable! No jams and ink is long lasting. Love all the packed features too!
A**N
Typical inkjet quality with 11x17 paper, but AWFUL setup process. Unable to configure Wi-Fi.
As many others reviewers have noticed, the setup process for this printer is antiquated, frustrating, and likely to not succeed. It reminded me of installing a printer with Windows 3.1. I spent about 4 hours trying to get Wi-Fi to work before punting and fabricating a long wired net cable to reach around and across my office space. Even then, finalizing the setup took two hours. I'm not kidding. The setup on this printer is ridiculously cumbersome. Canon should be ashamed, or at least embarrassed. The lack of a printed manual, and the info lacking in the PFF manual, and the incorrect info in the manual all resulted in a lot of wasted time. I didn't research this before selecting this model because I have used Canon USB printers in the past with very little problems. I assumed that in 2024 surely the installation for network use would be plug and play. Wrong!!!!! I prepared notes for myself in case I ever have to do this again. I will paste useful portions below. My suggestion is don't even try to use the WiFi. Use wired net, or USB. 1. Canon ix6820, Amazon, Oct 2024 2 Setup process is painful. The CD load is slow and repetitive, and out of date. Better to download the latest stuff from Canon. I didn’t see a way to actually install the setup program. It has to be run from the start each time, which involves recopying files that are already there. There is mention of a Canon IJ Network Tool utility but I couldn't locate it. It's likely an outdated program anyway. 3 The setup requires a password to access the printer. The user manual might say that the password is the serial number, including all caps for the first 4 letters. This is incorrect. The password (in Oct 2024) is actually a number set by the firmware when the unit is initialized or reinitialized. In Oct 2024 the password was xxx. This will change if the printer is initialized. I didn’t see any way to set a custom password. 4 Tried connecting via USB in the setup program. The program goes away for 3-5 minutes and then returns with a useless error message. The program might be setting some parameters in the printer, but it never did connect via wifi. After later connecting via wired net the params did seem to be set via USB. But it never did connect via wifi. 5 The blue light on front indicates the printer is in wifi mode. To use a wired net, the blue light needs to be dark. Get there by pressing the lower (resume/cancel) button until the power light blinks 11 times. Don’t let up on the button too early or late. 6 Don’t plan on using wi-fi. It was hopeless. I gave up and went with wired network. After getting it working on a wired net the setup program was sued to set the printer IP address to 192.168.1.7 9. Holding the resume button and counting the power light flashes is how some parameters are set directly on the printer. The user manual doesn’t have an itemized list but it does mention a few. Some others were found on the net. The list below has X for unknown flash numbers. This is what I know so far: NUMBER OF FLASHES WHILE HOLDING BUTTON 1x 2x 3 x 4 Align print head. 5 Clean inside of printer (bottom plate). 6 Print out current network configurations. 7 X 8 X 9 Restore factory settings. (not clear how this differs from 15 times, and it may be incorrect because 15 flashes tip found on the internet did do a reset) 10 Select wi-fi network 11 Select wired internet mode. 12 X 13 X 14 x 15 Initialize printer to factory settings. (note: 15 flashes isn’t in the manual, it was found on the net. The manual says 9 flashes). Note: This also sets a new password that can be seen at bottom of the network printout page obtained by step 6 above. I haven't used this printer for anything other than test prints, but I suspect it will work well enough. But the setup process is daunting. Good luck! -end-
Trustpilot
2 months ago
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