ALORAIR Commercial Dehumidifier with Pump, Up to 180 PPD (Saturation), 85 PPD at AHAM, 5 Years Limited Warranty, LGR Industrial Dehumidifier for Flood Repair, Crawlspace and Basement Drying

This is my third one. Oh-all three work flawlessly. I have a huge basement garage, lots of square feet and tall ceilings (okay lots of cubic feet). I bought one of these for the garage and it did fine but two would cover the space and do better. So-I have two in my mancave. The camper and classic car and daily drivers are safe from the humidity. Everything in the basement garage is kept dry, protected from the humidity. And-the temperature is actually 5-10 degrees cooler than the hot, humid, sticky air. So-why not add a third dehumidifier to my attic?-Yeah, it's well insulated but the furnace, holiday decorations, suitcases, etc. are up there. Well-now they're protected too. I think these dehumidifiers are well made. The cheap plastic kind from the big box hardware stores are expensive and don't handle the heavy duty continuous operation. This has a pump and drain line to move the water to a drain. You will want to have access to a drain. No internal catch basin, no auto-shutoff if you drain into a bucket. Set the desired humidity and this thing works! All 3 of them (helps to wait until they go on sale.) UPDATE: The unit I've had in operation since 2021 tripped my GFCI. I contacted the manufacturer. They were great to work with. They honored their warranty. First we went through some troubleshooting. They sent me a new motherboard-easy to remove and replace. Did not fix the problem. I had to mail the unit (I paid shipping, it's not cheap for the large box at 70lbs.) But-within one day of receiving it they offered a free replacement but no additional warranty or $XXX off a new one. I went with a free replacement-and they shipped it quickly. Overall a positive experience.

I use these for my water damage restoration business. They work quite well, and beat out the name brand competitors units which are 3-4 times the cost. I currently own 8 units. I've had warrenty issues come up from time to time, which Alorair has always been prompt in getting taken care of. If I had to look for some flaws, they would be as follows. 1) The unit has a open reservoir, so if you tip it more than ~35 degrees you may spill some water. 2) The pumps do seem to fail with a fair amount of regularity. As mentioned before, Alorair has been quick to send replacement parts, and it is a fairly simple repair. (I don't know how often competitor's units need maintence, but the small bother to submit a claim and install the part is not work the extra investment in the name brand's units) 3) They are heavy. Alorair has some models of a similar size but with wheels, so I think I'll try that out as my next purchase.

I had an outstanding customer service experience with Alorair and wanted to share it. About six months into using my Alorair Storm LGR Extreme Dehumidifier, the blower fan started making noise. I reached out to their support team, and Abigail was incredibly helpful, communicative, and patient throughout the entire process. She walked me through several diagnostic steps and simple fixes to rule out minor issues, and when it became clear that the blower fan needed to be replaced, Alorair honored the warranty without hesitation. A new blower unit was shipped promptly, and the whole experience was smooth and hassle-free. Note: You are required to disassemble and reinstall the components yourself, so it’s helpful to be mechanically inclined—no biggie for the DIYers out there. It’s rare these days to find a company that stands so firmly behind its products and provides such responsive, friendly support. I’m extremely satisfied and highly recommend Alorair for both their equipment and their exceptional customer service.

This humidifier works really well. It has kept my basement offices dry as a bone. It has one design flaw. As it has an internal drainage pump, if the pump needs work it's a big deal to disassemble the thing and get to the pump. At 21 months of service, I started getting an error message that indicated the pump was not draining properly. I looked up the troubleshooting and saw how to open the case and get to the pump to clean it. A filter in the system had become clogged white slimy gelatinous stuff created by some organism living in the water. I cleaned everything but the pump wouldn't work when I reassembled it. Support was very good and they are sending me a new pump. In the meantime in the most humid time of the year, I'm out of function for a week. I paid a little bit more attention to the cleaning and maintenance directions which advises you clean the pump to three times a year. This is the problem with an internal pump. There are algae suppressing tablets you can put in the water reservoir but you still have to take the case apart to get in there and drop a pill in. It was a lot less expensive than my previous Santa Fe dehumidifier which had an external pump. So I'm saying it's a great humidifier really well but you need to do maintenance and the maintenance is a royal pain. They could've designed it better.

It's a beast. It works. Worth the money. Always pay more for a better tool. No loger throng away $300 home depot units every year. And it is a workhorse that never tires. Have it running nonstop since the day I got it months ago, going from building to building drying berthing up. It still takes a while to dry but so much faster than the cheap ones.