Kradl - Ceiling Mount Bike Lift and Rack. Bicycle Storage Hoist Without Electricity, Clumsy Ropes or Pulleys.

I love this thing. Well engineered. The operation was a little confusing however there is a very good instructional video online demonstrating how to use it. Customer service was very helpful when I had a question. It works great!

Very cool system!! Awesome that it doesn't need electrical power!!Easy to mount.I Had some questions for Customer Service regarding operation. They answered on the 1st ring on a Saturday morning and a real, live, person that spoke perfect English helped me. I bought another Kradl one for my other bike!!

I’m not one for posting reviews, I was seeing some negative reviews about this product that almost discouraged me from purchasing it. After going back and forth I finally decided to make purchase and judge for myself about the functionality product and the customer service support if it was ever needed.I recently purchased two of the 40 lbs Kradle lift to free up space in my garage. I installed one in the ceiling of my garage which was a very easy task to do. My problem arise when I attempted to lower a 10 FT cable to the floor following the instructions and it only fell about 4 FT. I wanted to repackage the lift and return it for a refund. Then I saw looked at the instruction and on the first page the Founder thank the byers for support him and prior to your installation gave three options to assist in the installation of the product.After all the problems that I was having, I called and got a voice mail so I left a message. Seeing that it was late I didn’t expect a return call that evening. The next day as I about to call them, they were calling me back. I explained my problem that I was experiencing, and Marc walked me through the installation and setup procedures. After what seems like several hours of him working with me, he asked if I had installed the other Kradle yet and I told him not yet. He asked me to install it so he can explain how it works. I told him I would call back as soon as I get it mounted to the ceiling, but I didn’t install it right away. He then called me back and I told him that I was not at home as soon I get home I will call. I called him when I got home and once again, he walked me step by step in setting up the bike lift. Once we got the other lift working with full extension and extraction all 10 FT it felt really GREAT!!!!! But there was still a problem and it was not the lift, this time I realized that my garage ceiling was too high. And he gave me solution/remedy for that as well.He asked me to bear with him a little bit longer because it bothered him that the first Kradle that I had installed was not working and wanted to do some more trouble shooting. We did and I was able to get the cable to lower two more feet. After all we did to get the Lift to work, he told me that if I want I could send it back to him and he would send me new one. He followed up to let me that he received the one I mailed back to him and to see how I was doing with the new one he sent to me.I would highly recommend this product if you are short on storage space in a room or garage. The Kradle bike lift it is worthy investment. And the support that I received was first class all the way. I have never had customer support or dedication like I receive from Robert and Marc. A big thank you.Rohan Dickenson

Have only used it for a short time, but works great. Bit of a pain to set up, but as expected. Bought the 40# model thinking I was going to use it for a tandem, but ended up using it for a far lighter road bike. This probably makes it a bit harder to pull down, and it rises fairly quickly, which has to be controlled. So, I wouldn’t recommended the 40# unless you really need it. However, I’m pleased so far. If it continues to work well over time, I’ll add a star. It’s built solidly, so I’m optimistic.

Bought one, tried it and then bought two more. Had to use the "bucket trick" during install, but worked great. Bikes are out of the way and easy up and down. No power required and no cables that need to be tied into a wall.

As a mechanic, I won't even risk installing this product. I could never find good pictures online of the actual mount on the Kradl. I was aware that it had the two slots the device slides through on the mount bolts. So I had hoped that the actual mount bolt final install location was recessed to prevent the device from sliding off the mount bolts from vibration or any lateral force over time. After receiving the device, I learned that it is just smooth plastic without recesses to prevent it from sliding out over time (this stuff happens) and falling, likely while being operated. Very disappointed as I was looking forward to this product and having the final installed mount bolt area recessed on items that slide in during installation like this is a basic product design that's missing!On a side note for Amazon, not Kradl, the one I receive was previously returned clearly based on the labels on the device's box, which I received inside a different box, so these were not labels from my order. What I received is missing several parts. The docking arm, bungee cord, screw caps, and mount bolts/washers. There are no signs that this one was installed, so I wonder it the previous reviews that mention bolts breaking was a part of it being returned previously.

Absolutely as advertised. Installed in about 20 minutes. I did have to use the bucket routine to get it down to the bike with a 9 foot ceiling. Comes down easily and goes up easily as well. Seems like good quality. Bike is stable. Purchased 25 lb version for a 20 lb bike.