VisionTechShop DLP-300 Label Printing Scale Pole Display, 30/60lbs Capacity, 0.01/0.02lbs, NTEP Legal for Trade

customer service was 10/10. had an issue with my old machine tech support was very helpful, even though i purchased the machine over 4 years ago they were still able to help me solve the issues i was having. The were able to get my new and old machine to start working properly.thank you very much!

nice scale good customer support

This does everything I can think of that a scale should do. There was a learning curve at first, but the seller has great documentation, including tons of youtube videos. Seller also had great customer service.I needed to change some barcode settings to match a certain format my POS (point of sale) system read, and I somehow made the barcode disappear entirely, and couldn't get it back. I called the number on the seller's website, and, to my surprise, talked to a real person who scheduled a time the same day to sit down and help me. He was patient and determined, and we eventually got the formatting correct. It works perfectly.Now I can download hundreds of products to the scale at once, update their prices remotely, and not have to rely on an employee to hand-jam price changes. If there was a learning curve on my end, it is made up for by the fact that the end user now has nothing to learn. I give him a PLU cheat sheet to match the produce names he's familiar with and away he goes.I searched at length online and couldn't find a scale any cheaper than this one that did what I needed, and now that I found this one, I don't know why you would pay more.It's the right tool for a small specialty food store.

I have bought 5 of them for my store. I don’t like the fact that the numeric keypad wears out really fast; they are kind of disposable. That’s the Achilles’ tendon of the scale.

Never buy this garbage again try to print keep saying check labels check label. I don’t know how many time I fixed that keep repeating it getting so annoying. Done with that couldn’t even get help from tech uff.

I tried to do most on my own, calibrate, program, and so on, the instruction manual they provide is very helpful but I had some limitations, for which I contacted customer service and they helped a way lot!!! They solved the problem is was having. FYI, I caused the problem by playing with the setting so it was never their fault. I recommend this scale, it is perfect!! Don't hesitate on getting their products! They have fast delivery and excellent help.Thank you so much! God bless you!

This scale has incredible capability way beyond what my old CAS 1000 could ever do.The tech support staff was very helpful and patient in assisting with my scale setup. They took the time to make sure I was up and running and also to educated me on how to help myself in the future. Kudos to the Vision TechShop!

Exactly what we were looking for in a scale! We wanted a scale that would print price labels and this was perfect! I can’t express enough how easy it was to program and use! My mother (terrible, terrible with tech) quickly learned how to use the speed keys. Super satisfied with this purchase!This was a way better experience than the deflecto scale we bought and a different scale came (still waiting on the refund :( ).We bought it used from VisionTechShop and it came intact and with all the parts perfectly packed. Shipping was faster than the expected date as well so that was a pleasant surprise. Would definitely recommend and buy from them again.