Snuggle-Pedic Standard Shredded Memory Foam Pillow for Sleeping - Cooling and Neck, Back, and Shoulder Support - Ideal for Side Sleepers, Pregnancy, Dorm Rooms, and Travel - USA Quality

Ok. So here's the deal. I have some chronic upper back pain extending into my neck, along with some chronic sinusitis. I have major trouble falling asleep and then if I do fall asleep I wake up frequently from discomfort. I am also a night nurse and put a lot of strain on my back at work. So based on the reviews and also based on the reviews of their customer service, I ordered this pillow a few months ago to try it out. It arrive one evening after I had left for work. My husband texted me that we received a package but it was a roll of something in plastic wrap. I remembered seeing this in the reviews, this is how the pillow is shipped. So I told him to unwrap it and leave it on my side of the bed to air/fluff out over night. I could hardly wait to get home to try it. I got off work and showered, when I went to crawl into bed I grabbed a pillowcase to put on my new pillow...which was not on my side of the bed. My old pillow was there. My husband had stolen my new pillow! he fell right asleep on it with no pillow case. The cover is extremely soft so this is definitely an option. as for comfort I could not say because my Husband refused to surrender it. I tried it out one weekend when my husband went out of town and while it was very soft and felt great, I felt like it had too much stuffing and kept my head too elevated.So I contacted the company and asked them about this. They responded very quickly and over several emails told me that they could re-make the pillow for me and have it customized to my liking. They were willing to work with me to help me get the best pillow I could. I give their customer service alone 6 stars.Well I decided I would have to order another one for myself. I waited longer than I wanted to but I got busy and forgot. I am currently in San Francisco for a travel nurse assignment and the place they have me staying...well, lets just say the pillows are not super awesome. 2 are very flat and 2 look super poofy but fall flat as soon as you lay on them. Over the past month this has not helped my pain nor my sleeping issues. So I was browsing and came across this pillow. I remembered how much my husband loved it and I wanted to try It out. I also had an amazon gift card that needed to be spent! :) I ordered it same day delivery and for some reason 4 days later I still had no pillow. I was disappointed but I contacted Amazon and they quickly mailed out another one. I received it early one morning just after I had returned to the apartment from work. I was just about to crawl into bed when I heard a knock at the door. I went to look and saw a small rectangular box. I was very excited as I already expected the pillow to be shipped like this. I felt like a kid on Christmas opening it. ****I fully intended on taking pictures to post with my review**** but I was so excited and then after opening it from the plastic wrap I was mesmerized at how it went from flat, like completely flat to super fluffy pillow! Now I know I was supposed to let it air out all day while I slept and then all night while I worked and sleep on it the next day. But...I couldnt wait. I laid down on it and had THE best sleep i have had in awhile. I slept the whole day with out waking up multiple times. My pain is still present but not worsened like it normally is when I wake up. I LOVE my new pillow. I dont recall noticing any odd smell from it though I was probably distracted by actually sleeping for once. I have now been sleeping on it for almost a week, has it been that long?, yes it has. anyway, I still love it. I am writing this review at work right now and I am counting the hours left till I will be back in bed and resting on this amazing Pillow!!!If you are on the fence about ordering this pillow...Here is my advice: Order it!!! How many pillows have you already wasted money on? Exactly. Yes, you could hate this pillow; but then you could return it for free and mark another pillow off the list and move on to the next one to try. That's the good news! Or you could ask the company to re-make the pillow for you to your liking. They are the best customer service I have ever dealt with. Actually they are they only one I ever enjoyed talking to. Or you could fall in love with it when it arrives like i did! Either way you go its a Win-Win situation. You really can't lose here. Last comment before i go, I am 28 years old and an Amazon junkie. lol. big time. this is the first time ever in the past 4 years of using amazon, and the past however many years iv been buying products in store/online that I have ever, EVER written a review. So that should say something. I really cant wait to get back to my pillow and sleep. I feel i also need to reference my title...this pillow is so amazing that im convinced it is made of unicorn magic because i never thought i would find a pillow i love, till now.

Since you can't make more then 1 review on a product, I have added a 2nd review of this pillow below my first. I didn't buy it for me but for my husband who has Sleep Apnea...First a little info about why I purchased this pillow for myself.I am a Disabled Veteran. I broke my neck and back while on active duty. I also have severe Fibromyalgia and Rheumatoid Arthritis. Since I broke my neck & back, I have ad 44 surgeries. 5 of those surgeries have been on my neck, and I am fused at C4/5, C5/6 and C6/7 and I have Titanium Plates and Titanium Screws in my neck <and more in my lower back!> so it takes a lot to get me comfortable. I also re-broke my neck 12 years after the first time <re-broke my back as well the same time>. I am on a long list of medication, to include having a Pain Pumpsurgically implanted in my body that gives me Morphine 24 hours a day.I also haven't had a decent nights sleep in over 10 years, and I usually only get anywhere from 2 to 4 hours of sleep a night, and get cat naps throughout the day.. For the past 4 years, I've been sleeping on a couch because I cannot lay flat and I need very firm support for my neck <and back too>. We've been trying to find a good mattress so I can actually sleep in my own bed, but I haven't found one that is comfortable enough and gives me enough support for my back. I also can't afford the hefty $7000 - $10,000 price tag on a Sleep Number or I Comfortbed, that would be perfect for me.I can't tell you how any pillows I've purchased over the past 25 years...but it is a ridiculous amount. Just in the past 6 months, I've bought 8 on Amazon, and at least 20 from Walmart and other stores here where I live. I have spent a LOT. The pillows I've gotten have been nice, but they go flat and get lumpy after a few weeks and don't hold up to what I need a pillow to do for me. I came back to Amazon because #1 - Icannot go shopping like most people, and # 2 - there are so many different pillows to choose from, I thought there had to be one for me.That's when I found the Snuggle Pillow made by Relief-Mart. I read all of the reviews, which aren't many, and made the decision to try it out. How many companies will let you try out a pillow for 90 days, and if you're not satisfied - you can send it back for a refund?? None that I know of. So yes, this pillow is pricey and I don't make a lot of money from my disability pay and $70 is a lot for me to shell out for a pillow, but if I don't like it I can get my money back.Before my pillow even got to me, the company sent me an email thanking me for my purchase. They told me a little bit about who they are, and how the pillow is made an how it will come to me, and told me if I ever had any questions not to hesitate to email or call. In my 8 years of buying on Amazon, I have never had a company email me, EVER!My pillow came within the time frame promised, in a box that I thought - wow they really do shrink it a lot!! They included a sheet with infoabout the pillow, and contact information as well. I took my pillow out of the box and it was rolled up like a sleeping bag and they sucked ALL the air out of it! I have to say, this pillow is substantially heavier then any other pillow I've owned <and that is a lot of pillows!> but not so heavy that it's difficult to handle. It took a little while to puff up to it's normal size which was fine as I got it early in the day. I did not notice any kind of smell that was so horrible it bothered me. It is foam and shipped in plastic so I knew there would be a light odor, but it really wasn't anything to complain about. Besides, you can wash it if it does offend you. I just put a pillow case on it and used it that night.That night was the first night in over 10 years that not only did I get 6 1/2 hours of sleep without waking up, but I also didn't wake up. Due to the Morphine and Vicodin and other meds I'm on, I get hot and cold and usually wake up cold from sweating.Not only did I wake up NOT sweaty or cold, but my neck felt pretty darn good! I can't remember when I've had such a good nights sleep, honestly. I've had this pillow for 5 days now, and I have had the best sleep ever. My neck isn't stiff, and doesn't hurt when I wake upI got another email from the company 2 days after I got the pillow asking me if I liked the pillow. Honestly - that really blew me away. I love that this company uses all U.S. made materials in their products and that they do not outsource their employees. Not only that, but how many companies back their product, and a pillow at that for 20, yes TWENTY YEARS? If my pillow ever goes flat, I return it for a new one. That is incredible.Obviously I can't say anything about how it has been over a long period of time because I've only had this pillow for just a week...but I willabsolutely update my review after a month and every few months after that.I can't recommend this pillow enough. It's very well made with high quality materials and the exterior is extremely soft on my skin. The pillow is the best pillow I've ever owned and has given me the best sleep of my life since I broke my neck twice. The company obviously cares about it's customers because they've contacted me twice and I've only had it a week, so their customer service has far exceeded my expectations. A 90 day Trial with a full refund and a 20 year warranty?? AWESOME.I would do just about anything to get my health back, so to be able to get sleep, and a GOOD nights sleep at that, means a lot to me. To me, I would pay double what this pillow cost.I apologize for the lengthy review. I just wanted to anyone who reads my review to understand why I LOVE this pillow! Give it a try, you will not be disappointed!UPDATE Janary 29 2015:I purchased another Snuggle-Pedic Pillow for my husband. He has Sleep Apnea and uses a CPAP at night. He started sleeping on his back once he started using the CPAP, and he wakes up every day with a stiff neck and I think the people in the next county can hear his neck crack when he first moves his head/neck, not to mention he takes a lot of Motrin just to help loosen his neck a little every morning. I love my new S-P pillow, from day one, so I decided to get him one. He absolutely LOVES it. No more stiff neck, and the cracking has really been reduced. I haven't seen him take 1 Motrin since he got the pillow, so that's great.As far as I go - I still think this is the best pillow around. I am sleeping a minimum of 5-6 hours a night, which is far better then the 2-3 I was getting. It's made a huge difference in my health.UPDATE September 2015 ~ I've had this pillow for almost a full year now <got it Dec 2014> and I still LOVE it to death. Over the past 9 months, I've had the BEST sleep ever. Every single night I get at least 6 hours which has been a HUGE help to my health.I have washed it many times and it still looks brand new, and it still has the same fullness as when I first got it! There isn't one thing I could possibly say derogatory about this pillow. It is WELL worth every single dollar.Since getting our pillows, we were able to get a new bed <Thank you MF!!>that just makes everything about sleeping amazing. I no longer dread going to sleep!Thank you to everyone for all of your comments and help. I've had 5 more surgeries just this year so I didn't reply to a lot of you, but I did see the posts and appreciate all of your kind comments and help!