Where to i buy the connecting ring? Mine came with a support ring which has a groove on only one side, won't connect 2 pieces of glass.

The support ring you descibe sounds like the gasket that fits only on the bottom of the connected tubes. The tubes connect with a metal cage sleeve that both tubes should slip into. This should have been included with the order. If not, I can only recommend that you contact the seller.

I was not careful when I ordered this item, I thought the description said two 49.5" tubes, where do I buy the connector??? useless without it

Connector came with ours. Call the company.

Does the 2 glass tubes come with rubber ring connector?

Hi, Please check out our website azpatioheaters.com Tall Glass Tube Patio Heater replacement tube 4"D x 49.5" tall. Each piece measures 24.75" in length. Stability conncetor ring not included. Reference Part number: 584736, 639564, PH08-SB, HLDS01-GTHG, HLDS01-GTSS, HLDS01-GTPC, Rubber ring not included. PLEASE MEASURE ACCORDINGLY.

just received, did not do my due diligence to make sure this was two full length 49.5 " tubes. any pointers on how to install? chrome cage

You will need the center bracket. The tubes come in one and two piece. If you need two just order one with the bracket from me and I will send you two brackets with the order.. Will that work? Thanks Kat

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Reviews

A**R

Nice parts

Quality. Fit perfect

27.10.2025

G**M

Fixed my patio heater!

"Perfect replacement for my patio heater. Broken in a storm. Was worried about the fit but it is perfect. 2 pieces as expected. Included a new connecting piece. Really nicely packaged."

3.04.2020

A**X

Good class, but too bad it’s needed in the first place

Yep, these are the tubes you need. They totally work. My only frustration is that they designed their heater to be so easy to knock down in the first place, so you end up needing to buy new glass every season.

1.10.2017

T**S

Perfect fit and a great price

Perfect fit and a great price. I only needed one, so I have a spare for the next time the heater is blown over in a big storm!

30.07.2018

A**U

came on time with everything need to replace

I had a one piece tube that broke. I replace with this two piece unit that came on time and with everything needed connection part along with the ring at the bottom. Works great!

3.01.2019

T**A

... wind and this is what we replaced it with-works great as you put the two together and looks good-we ...

Are tube had broke from the wind and this is what we replaced it with-works great as you put the two together and looks good-we now store it away from the wind!

26.04.2016

M**K

Perfect replacement for my propane patio heater AZ model

Perfect replacement for my propane patio heater AZ model. This product comes with the two glass tubes as described AND both the rubber bottom ring and the metal insert necessary to join both glass tubes.

24.07.2017

B**S

Five Stars

perfect fit, worked great , even comes with the little rubber gasket and the metal wire holder

19.04.2017

J**.

Trabaja muy bien, soporta el calor y manejo del calentador son problemas

10.04.2025

S**E

Brought by discription that it fits 4 panel style same as photos but length of 2 are to long

15.11.2021

M**O

Works great! Happy to have the replacements!

24.07.2024

B**T

Fit good. Easy to replace

1.12.2024

I**O

Excelente producto

24.01.2025

Hiland SGT-GLASS2 2 Piece Qu artz Glass Tube Replacement fits 584736, 639564, PH08-SB, HLDS01-GTHG, HLDS01-GTSS, HLDS01-GTPC Black

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