VoIP For Dummies

Its a right riveting read is this, if your interested in VoIP, steer well clear if your not as it will bore you to death!

When i got into VOIP sales i couldn't even tell you what VOIP was. This book is a must read for anyone who is interested i VOIP. The author does a great job in dumbing it done in the beginning so you understand what he is talking about. This book saved my life.

If you are a project management practitioner, involved in site conversions (VoIP delivery and implementation), having this book to reference as required---will be a wonderful addition to your project management reference library. Notable too: > Unified Communications For Dummies Tony Bradley > VoIP Deployment For Dummies Stephen P. Olejniczak

I bought this book after taking a job with a company that seemed to be screwing up VoIP telephony every step of the way. This book confirmed this. With many highlights and dog eared pages, I placed this on my bookshelf at work. When co-workers said something stupid, I referred to this book for additional credibility on what I was saying to them. Great overview of voice over IP. It is not only a Cisco pandering book like many are. It mentiones SIP and open source methods. Many common basic pitfalls and solutions are discussed. This is a perfect book to read for a small business or group to use before buying hardware or being sold a service or product. It is written in generic form so any vendors products and services can be understood before wasting time, money and effort. Do not buy a MAX Call-Taking VoIP telephone system for a 9-1-1 call center before buying this book. Those that have, are living with the problems that could have been avoided if engineers read the basics of VoIP telephony before making such a horrible product.

It's difficult to know who would find this book truly useful. It spends the majority of its time justifying why VOIP is a good thing for companies. It discusses various schemes for attaching your VOIP-enabled business to the outside world though doesn't have enough detail to equip the reader to actually go ahead and plan something. As a source of sound bites with which to impress the CEO, it might be useful. Unfortunately, I bought the book to find some useful insight into implementing VOIP in a SOHO environment. The only significant reference to VOIP in the home is nothing more than a justification for installing broadband. It's a chapter of a meagre three-and-a-half pages. An awful lot of the book seems to concentrate on assessing the cost of POTS services against VOIP. Unfortunately for UK readers, this is based very much on the way in which service operators charge in the US. The assumption that local calls over PSTN are free, for example, is significantly different to the situation in the UK. All in all, I found very little in this book of value.