Swann Home Security Camera, POE Cat5e NVR 4K HD Video, Indoor or Outdoor Wired Surveillance CCTV, Color Night Vision, Heat Motion Detection, LED Lights, Metal Housing, Face Recognition, 2-Way Talk

One of the best choices I ever made, great quality picture, resolution, awesome menu functions.Really good Quality CC Over All.

These are great, quality crisp clear image. I have purchased many and will purchase again

The only thing worse than these cameras is Swans customer service. I installed these cameras on a weekend and was overall really happy with the outcome. Shortly after installing we had a heavy rain in my area and I noticed one of my cameras had moisture trapped in the lens.Didn’t think much of it decided to try and reach out to swans customer service and get a replacement.First off good luck getting someone on the phone and finding the right number to call. Then You’ve got to go back and forth through email to see if they approve your warranty claim.The warranty claim involves destroying the camera you have via snipping the cable of your camera and photographing it while you wait for a replacement.I was hesitant considering I didn’t know how long it would take for the replacement to arrive.In the span of time that I was thinking it over, another camera had the same issue. Blurry picture, moisture trapped in the lens.I told them I believed these cameras to be defective and asked them to replace all 8.I was told that they would only replace the 2.As of this morning I have 2 more cameras with the same issue. So 50% of my cameras have the exact same issue. Forgive me for not wanting to wait for the warranty to go out before addressing the issue.Swan advised the cameras are for outdoor but suggest it should be under an eave. 🙄. Funny their pictures in the ad show the cameras just bolted on the side of a house.Initially I liked the system but I think this is a defective batch and like every other warranty out there, they will make you jump through hoops for proper service. Would not recommend wasting your time on this company.UPDATE 6/10/25After threatening a lawsuit Swann agreed to replace all 8 cameras begrudgingly. I received 8 cameras that don’t work with my system and lack a ton of features than the ones I have.Seems to me they went in the back and sent the cheapest ones they had to try and shut me up.We are over 2 months into this warranty process. I have tried calling numerous times and can never get anyone on the phone besides the technical support people who try to speak with the warranty team but can only tell me they will reach out and they do not.This is BY FAR the worst company I have ever dealt with in terms of warranty. Please for the love of God buy any security system besides this one. Their cameras are garbage and their customer service is even worse.

I have had this camera system for a month and have no issues with it. I bought a 2K 32 inch monitor and the pictures are very clear and crisp. I have TP-Link internet router with true high quality internet service. If you don't have high speed internet service you WILL have problems. When I mean high speed, not the speed you need for gaming just an upgrade from your regular service. I did this and everything runs very smooth, and it was only an extra$10 a month. Well worth it when the system works flawlessly. It was -13 degrees with the wind chill of -30 degrees and the cameras were still working. I installed the camera system myself and I had to buy extra 6 cat cables so it would look neat going into the outside wall from the camera box. I also had to but a 100 foot 6 cat cable to run to the far side of my house and it worked just fine. Running the camera wires through the house and outside wasn't to bad. Now that the wires are ran I never have to replace a battery. I also like talking to people while there coming up to my residence with the app on my phone. That's very cool.

The system is good and works. However the mouse they supply with DVR is bad wuality and may not work. I had issues installing but once i changed the mouse them everything was ok.

I love the quality of these cameras and I will likely buy more. Picture quality is great and motion detection is also excellent though it sometimes detects both snow and flies which I didn't sign up for. lolBuild quality is good. You have the option to turn on the lights for better colorful night vision; the option is in the app. I highly recommend them