Product Specification House Network File Sharing:If you cannot find all the computers that belong to your home network in the network/workgroup window, try below steps to configure your computer:1. Press Windows key +R key.2. Enter into "services.msc" then find out "server" and double click it.3. Startup type: select "Automatic" and press "Start" button.4. Click "Local Area Connection"-Properties.5. Click "Install"-"Protocol.6. Double click "nwlink ipx/spx/netblos compatible transport protocl".(For Windows XP)7. Double click "network monitor driver".(For Windows XP)8. Double click "Reliable Multicast Protocol".(For Windows 7/8)9. Refresh Network/Workgroup window. Note: If you computer doesn't install the driver automatically, please follow below steps.1. Download the offical driver from http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=56&PFid=56&Level=5&Conn=4&DownTypeID=3&GetDown=false#RTL8153 (driver for Windows, Unix,Linux,MAC OS) 2. Double click the setup.exe to install the driver. 3. Disconnect the usb cable and reconnect the usb cable, the computer will install the offical driver. We have confidence in our product and we promised 100% Satisfaction Gurantee - 30 days Return & Refund policy WITHOUT hassle; Get the full refund quickly or free replacement if you aren't completely satisfied; Free lifetime technical support and 12-month manufacturer's warranty. Customer Service:[email protected]
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