Latest Lenovo ThinkPad X1 Carbon Gen 9 14" FHD+ Ultrabook, 11th gen i7-1185G7, 16 GB DDR4,512 GB SSD, Intel Iris Xe Graphics, Fingerprint Reader, Win 10 Pro (20XW003KUS), Black

Unfortunately the lowest I could go is 1 star... I bought this laptop because of the top ratings it was receiving at the time and because I have one that is still running that is over 10 years old (I would not have wanted to replace it except that the platform was no longer supported.) It was after 2 months where this new "highly rated" Lenovo Laptop stopped charging. It took a lot of effort to find the people at Lenovo who could help. They had me ship it to their repair depot, so now I'm down a computer for 2-3 weeks. When I got it back, I continued using my old laptop for a bit, and when I decided to rotate this newer one back in, it worked for about 5-6 months and now I have the same problem again. No warranty, but based off the usability of my old laptop, this one should never need a warranty... That said, I have a $2000 paperweight.

The microphone is not working. People dor not hear me and support have not been able to sol e this issue for days. Do not buy.

This computer was great when it worked. I bought it in October 2021 and it malfunctioned in December 2021. Turned off and wouldn't turn back on. I thought it was a bad electric cord, but after replacing that, it still wouldn't turn on. I had to send it in to get it diagnosed. After about 3 weeks they sent it back saying they replaced the motherboard. 6 weeks later, I'm having the same issue. It turned off and won't come back on. It's defintely a power issue as I was able to get it to come on a couple of times and the battery says 4% even though it is plugged in. Sending it back to Lenovo once again to be repaired. At this point I just want a new computer. For $2,300 this shouldn't happen! Guess its best to stick with Apple products.

After 8 months of usage I felt Laptop is very slow and battery life is very poor..I don't recommend this product.

The X1 Carbon Gen 9 laptop could not boot fresh out of the box - stopped booting completely in 1 week and now under repair for internal displacement of parts. Item seems to be shipped without passing any quality checks, and adequate handling with care.