Hikvision DS-7616NI-I2/16P 16CH 16POE 12Mp Resolution 16CH POE NVR for IP Camera Support Two way Audio and Alarm In/OUT

Purchased Hikvision NVR. Delivered very quickly as described. There was a small issue which the seller resolved quickly. They responded to all messages very quickly. Great after sales service. Very happy

The NVR (DS-7616NI-I2/16P) is a Hong Kong serial number (not USA as advertised). The unit works and is in English however. The box seems normal (not white plain), but it did not have a Hikvision security seal, so it may or may not have been opened / tampered with by the seller or anyone on it’s way to me. The NVR updated itself to firmware version 4.5. The invoice from DH-Tech AU shows the company as being based in China, and the invoice probably isn’t usable for GST claims. My unit arrived slightly ‘warped’ where it would not sit flat on a bench and rock on it’s feet, however some careful opposite force over my knee remedied this. The fans in this NVR are very loud, keep this in mind if it’s anywhere near bedrooms (can easily be heard from another room). There’s videos online of people swapping the fans to relieve this issue, but this may void warranty. I’m running a single WD Purple Pro 10TB HDD no issues. It works fine with the latest Acusense ColorVu DS-2CD2087G2-L cameras, although the white light based options, such as auto white light or on motion event linkage is only accessible via the camera config (the NVR doesn’t offer the config options). Camera modes such as back light / low light etc are also not available unless you configure them on the camera directly (not able to be set via the NVR). Hik-Connect works on iOS no worries, although it seemed to cause my iPhone to become glitchy even when not using the app. I might be paranoid, but find it slightly suspect. The NVR does not have any of it’s own Acusense functionality, you must use Acusense cameras (whose functions are supported). So it will log and respond to smart events from your camera, but you cannot augment a non Acusense camera with Acusense capability with this NVR. Smart functions such as number plate recognition, all depend on the camera. Facial recognition functions and alerts are not built into this NVR unless the camera handles the function itself (no DeepInMind capability). Overall it’s a decent unit, but the fans might be a real dealbreaker for some. I would also guess the typical 3 year warranty might be hard to claim with this seller, time will tell I suppose. Edit: the NVR has issues where recordings miss several seconds around events, and playback is not possible via browser. Carefully configured settings don’t seem to fix Seller has used TeamViewer to try and get playback working but failed. Wants me to return it to China at an $84 cost. Also came with a non compliant IEC power cable where the prongs do not have protective sleeves.