Prolux CTX Water Filtration Canister Vacuum

Works great, pulls out a lot of dirt from carpets. Does multiple cleaning tasks. Wet dry vacuum no filter, also air purifier.

I'm not normally one to write a review but this time I just had to. I wish I'd thought to take pictures or videos, so sorry for that. I received my Prolux CTX and immediately had to try it out. In anticipation of the delivery I had used my Shark bagless vacuum not once but twice. I had an empty canister and had even cleaned the filter prior to using. On the 2nd time, not much was picked up by the Shark so I felt the carpet was good and clean. Imagine my surprise when using the Prolux CTX for the first time and it's was literally a canister of sludge and pet hair. So I kept going and going and going....I vacuumed the family room (the most used room) of my home a total of 11 times and was still getting stuff off the floor!! 🤢 11 times on a floor I thought was clean. I'm not a neat freak but do vacuum at least once a week and have a carpet shampooer we use regularly. I thought it totally disgusting and gross that we were living in this. We would notice that after vacuuming it would smell like dog, after using the carpet cleaner it would smell like wet dog. Now we know why all the dog and cat hair was just getting left in the carpet! My husband almost fell over at the price. I explained that if it didn't do what it says it does we'll just send it back. This isn't going anywhere, he's fully on board with keeping it. I only wish now I'd gotten the one with the shampooer. If you are on the fence about this, just get it you won't regret it except when you gross yourself out at what comes out of your "clean" carpet.

It is rare for me to compose a negative review on a product . I purchased this vacuum cleaner on June 10, 2024 and on October 3, 2024 the power head attachment wasn't working. It was difficult to find Prolux support, but finally succeeded. Only to learn, I needed to send the malfunctioning power head to Prolux and once I had proof of the tracking number, I needed to send the tracking number to Prolux, then Prolux would proceed to send me a replacement power head. In the interim, my electrician tested the power from the housing unit to the power head to assure the flow of power wasn't the issue. The next day, I contacted Prolux to advise the vacuum cleaner was under warranty - I had sent proof of purchase to Prolux - so why isn't a replacement simply being sent? Why should I have to pack and send the power head and prove the package was on the way via the tracking number? The response given, Prolux agreed and would immediately send a replacement which should have arrived approximately by October 11, 2024. Today I learned the approximate arrival of the power head would be October 16, 2024.With a malfunction of this product in such a short amount of time, I question the quality of this product and associated cost of the product. I had stated to Prolux, the ultimate solution would be for me to return the product and refund my money. Of course, this fell on deaf ears. Now I'm thinking, the product sold to me was a 'lemon' and I hold my breath, what else will go wrong. And Prolux knows, I am extremely dissatisfied. There is a money back guarantee within 61 days of purchase - seems that doesn't apply to Prolux products that obviously do not pass Quality Assurance.Essentially, DEFICIENT PRODUCT QUALTIY, INSENSITIVE support and customer service. So buyer beware - the price does not justify quality of the Prolux vacuum cleaner.

I really like this machine. The water filter works great! I vacuum our house about once a month or so - we had no idea! It's only about 1,300 square feet, minus baths and kitchens, so less than that carpet-wise.The first time I used it, we had only been in our house about a month or so, and at half-way through the vacuuming, I stopped to clean the water basin. It was full, literally full of doggie and kitty hair! I pulled it all out and threw it in the trash and then cleaned and refilled the basin. The second half of the house was just as productive.The second time I used it was about six weeks later. Same thing. Full basin about half-way through the house. Cleaned it out, refilled, and finished the house with similar results.We had never gotten this much hair using the old vacuum. It makes me wonder what is being left behind when those cannister type and stand-up vacs are being used? Plus, note, when turned on, there is no "puff of dust" coming out of the exhaust or the bag!So, I tried the attachments on our sofa and couch, as well as the chairs. It really brought the color back! Both our dog and cat are fairly short-haired, so it's not easy to see the hairs. But this machine got it all!I really like this machine, well, you know, as far as machines go, especially vacuums. I would encourage anyone on the fence about it to just jump off and dive in - the water is what makes it work so well!