What is your Cleaning Solution made from?

Our all-purpose Cleaning Solution is made from natural soaps derived from Coconut and Jojoba Oils. These natural oils provide an effective clean & act as a leather conditioner.

Can you clean a mesh or canvas shoe with the Cleaning Solution and a brush?

While certain mesh or canvas shoes may only require a touchup with solution and brushes, the Patented Laundry System will help you to achieve the best results.

How much Solution should I use when cleaning?

Two squirts of solution are all you need to deep clean your favorite shoes. A small bowl with water, two squirts of solution, and our brushes will leave your shoes looking great.

Will your products alter the color or texture of my suede shoes?

Any suede shoe, it’s important to test in an inconspicuous spot first. In many cases, cleaning your suede may result in fading or some color bleeding. Rest assured, we offer many products to restore your suede to its OG state once it's been cleaned.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.