Outland Fire Table 3 Piece Rectangle Accessory Set - Tempered Glass Lid Insert, Tempered Glass Wind Guard Fence and Water Resistant Durable Cover for Series 401/403 Outdoor Propane Fire Pit Tables

Where to start?? My wife and I have been looking for a fire table for a long time to go on our screened porch. Most tables we liked were $1600 or more and that's why we've drug out buying anything. We found the Outland Fire Table and thought it look as nice or better than than anything we'd seen so we bought the Fire Table and accessory pack of wind screen, glass lid and cover. The quality of materials and fit and finish of the table and accessories is excellent. Actually, much nicer than expected and we expected a lot. The table was easy to assemble and its a small detail but adds to my satisfaction, they include extra screws. How many times have you tried to put something together and find out you're short a screw. I think it took about 30-40 mins to unpack and put together. Here's a construction tip -FOLLOW THE DIRECTIONS - on cutting (or not cutting) the straps until step 6.If you get the accessories after the table is put together, it is very simple to lie on the ground to mount the storage brackets that hold the glass lid when not in use. It's simpler and much quicker than following their directions to empty the glass rocks, remove the glass top and turn the table upside down - totally not necessary. One other tip - the cover is VERY fitted but it does fit - there's a Youtube video and it's worth watching. It is the one semi complaint I have - I think its too tight - some drawcords or velcro straps would allow for easier on off of the cover.Now for Customer Service - I was given a delivery window of about 7-10 days for the table - it showed up in 5, the accessories where shipping from Canada and had to go thru Customs and that was a 10-12 day window. They showed up 7 days. So both shipments were early. I did have a minor issue with the metal on the glass lid - there was a crimp on both sides that probably occurred in production - not a big deal but if they could swap it out I'd send it back, if not I could live with it. They responded within 24hrs - apologized and asked that I fill out a warranty claim on line. I was slow to fill it out, they sent a reminder email and wanted to resolve the issue. Once I filled it out, they Fedex'd a replacement and didn't want the damaged one returned - so no trip for me to Fedex to ship a return. Their Customer Service is A+ based on my experience. Makes me feel even better about our new fire tableOverall, we've had a great experience in dealing with Outland and couldn't be happier with our purchase!

Very happy with the glass kit! It makes me feel like I am with my wife at a Sandals resort in St Lucia or Exuma, Bahamas!Within a few minutes of me turning it on even at the low power flame level one of the rocks popped and exploded and I burnt a hole in my seat cushion on my patio furniture. I called the company and talk to Carmella I believe she’s a customer service manager and she is amazing the best customer service person I’ve ever spoken with or interacted with, seriously.She funded me the order and made sure myself, family and seat cushion is okay. She also is replacing the rocks.My guess is the heat temperature from cool to very hot caused one of the rocks to pop. I would definitely recommend the accessory kit because if I had that on first the glass hopefully would’ve protected the rock from flying out but the accessory kit wasn’t delivered until a couple days later.My guess is the heat temperature from cool to very hot caused one of the rocks to pop.Some other reviewer said that you have to flip it over to install we didn’t do that we just put the glass kit together and then just put it up on top not exactly sure why others had to flip over the top piece first.Please see my video attached with my beautiful puppy in it, as my wife and I watched a movie on Netflix on the deck while enjoying our beautiful new fire pit! Please let me know if you found my review helpful and have a great day!———-My review of the actual fire pit———-Extremely satisfied and Carmella in customer service is the best customer service person I’ve ever interacted withOverall, this was a great purchase! I was checking out different fire pits on all the different websites like Home Depot and Lowe’s and target and Walmart I decided on this one on Amazon.com and I am very happy and satisfied!Pros:It is easy to put together and you can do it by yourself although I had my wife and would probably recommend having a second hand to hold things together if it all possible. The wicker material looks great in sturdy and should do pretty well in some light weather but I would recommend getting a cover especially for rain storms or obviously snow storms like here in New England.It is easy to put together and you can do it by yourself although I had my wife and would probably recommend having a second hand to hold things together if it all possible.The wicker material looks great and sturdy and should do pretty well in some light weather but I would recommend getting a cover especially for rain storms or obviously snow storms like here in New England.Getting it to turn on and lighting it is easy although myself and other reviews I’ve read it doesn’t turn on right away sometimes so just shut it off and then turn the dial again and it should ignite the second or third time if not the first time.The amount of propane that I’m using in the fire pit has been pretty good as well I only had about a half of a tank full and I’ve used it about three times probably for three or four hours total and I’ve heard you can get between eight and 12 hours in a full tank so I’m satisfied thus far.The flames are a good height it’s not too high so if you’re expecting like an actual fire then this is probably not for you but it probably goes up 4 inches at the max or somewhere around there.No cons

I spent a great deal of time searching for the right fire pit that would add a special feeling to my deck. This one was it. It was easy to assemble, is well made, great color and the added glass screen and blue glass make it dazzle in the evening. We received so many compliments from our friends The price was great

I must’ve had terrible luck the week I purchased this. The hardware (screws and bolts) for this, as well as the hardware for a separate product I bought from a different company, did not arrive in the packaging. However, the customer service was great and they shipped it right out to me separately without any additional cost. Their gas fireplace is amazing, so I wasted NO TIME buying these accessories to store it outside and to make the most of the experience overall. NOT DISAPPOINTED! The lid allows for you to use as a table, the guard helps to put those with young children at easy and it great at blocking some wind, and the cover is super fitted and contours to sit just perfectly on the unit. It was super simple to put together. The fireplace has a built in storage space for the lid itself. So the only drawback, if I had to nit pick, is that if you have the unit covered, and are not using the windguard, there is no place to store it with the unit itself. So I just have it sitting in the house in a nook.

Instructions were clear and assembly didn't take long. Maybe about an hour. The unit looks nice and creates a pleasant ambience when lit but you have to get really close to feel much heat from it. I bought the cover and the wind guard but if you put the cover over the wind guard a dip forms which gathers water. Better to take the wind guard glass off first I think. All in all a good purchase.