Height adjustment on mine is not working. Anyone else notice this?

The height adjustment works correctly when the release lever is pushed and the vacuum handle is at an angle. When the vacuum is locked in its upright position, the height adjustment dial is not engaged, by design. I believe everyone observing the "the height adjustment doesn't touch anything and is useless" is looking at it with the vacuum handle locked it the upright position.

why does it take so long to receive item? 1-3 months??

I have prime so it took one day or so.

Stepping on it to release and use makes a sharp plastic sound every time, is this normal? Feels like it might break.

Hi Dear Shopper- We understood your concern about the sound. But it's actually normal, out of the friction during the cord retraction. If anything went wrong or broke, please feel free to contact our Customer Service at 1-800-282-2886 for further support! Thanks for coming to Eureka! -Eureka Customer Support Team

How do I return this item

Call Amazon customer care people, I'm sure they cn help you.

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Description

✨ Clean smarter, not harder with MaxSwivel Pro! 🧹

SPOT ON VISIBILITY - Built-in LED headlights reveal hidden dust and dirt, ensuring no mess goes unnoticed.
PET HAIR SPECIALIST - Includes turbo pet brush and crevice tools designed to tackle stubborn pet hair and dander with ease.
POWERFUL DUAL CYCLONE - Advanced cyclone tech traps everything from large debris to microscopic dust without losing suction.
EFFORTLESS MANEUVERING - Swivel steering glides smoothly under furniture and tight spaces for a stress-free clean.
SEAMLESS SURFACE TRANSITION - Manually controlled brushroll adapts instantly between carpet and hard floors for versatile cleaning.

The Eureka MaxSwivel Pro NEU350 is a lightweight, corded upright vacuum designed for homes with pets. Featuring 360° swivel steering, dual cyclone technology, and LED headlights, it delivers powerful, versatile cleaning on carpets and hard floors. Equipped with specialized pet tools and a washable foam filter, it offers a thorough, hassle-free cleaning experience in a compact, easy-to-maneuver design.

Specifications

Form Factor	Upright
Control Method	Touch
Controller Type	Push Button
Item Dimensions L x W x H	12.3"L x 12.4"W x 41.9"H
Item Weight	10.4 Pounds
Is Product Cordless	No
Is Electric	Yes
Power Source	Corded Electric
Style Name	Lightweight
Number of Wheels	4
Indoor Outdoor Usage	Indoor
Portable	Yes
Recommended Uses For Product	Indoor
Color	Yellow
Noise Level	86 dB
Additional Features	Portable, Spotless Cleaning, Lightweight, Wheels, Compact, Bagless, Washable Filter
Filter Type	Foam
Surface Recommendation	Carpet,Hard Floor
Capacity	1.5 Liters
Wattage	90 watts
Voltage	120 Volts

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