Is there a way to care for the earbuds?

Dear friend, Thank you for your question. The charging contacts may be stained with sweat or stains during usage, causing the earbud to fail to charge or turn on or the disconnection between two earbuds. Please use the cleaning stick to clean the charging contacts of the earbuds and charging case from dust or earwax. During usage, the protective grille of both earbuds may accumulate earwax and dust, resulting in muffled volume. Please use the cleaning stick to clean the dust or earwax on the protective grille. Please also clean the ears regularly for the longevity of the earbuds. Attached is video of how to clean and care for the earbuds. EarFun provides 18-month warranty for every product. Your satisfaction is always greatly important to us. Please feel free to contact us if you have any questions with the product. EarFun Customer Service Team

Do the earbuds come with a warranty, and if so, how long is the warranty?

Hi, friend, Thanks for asking. Your product experience is always greatly important to us. EarFun provides 30-day money back and 18-month warranty for every product. If there are any other concerns, please feel free to contact us again. Sincerely, EarFun Customer Service Team

Does the earbud support multipont connection? How to connect?

Dear friend, Thank you for your question. Yes, EarFun Air Pro 3 support multipoint connection. As for how to use the multipoint connection function: Step 1: Pair the first device and make sure it has been connected successfully, Step 2: Keep the earbuds in the charging case, then press the charging case button for 2 seconds until the LED indicators on the earbuds flash in blue rapidly, then the earbuds enter pairing mode again. Step 3: Search on the second device and get connected. Step 4: Go back to connect the first device, and you will see both devices are connected simultaneously. Attached is video of how to use multipoint connection. EarFun provides 18-month warranty for every product. Your satisfaction is always greatly important to us. Please feel free to contact us if you have any questions with the product. EarFun Customer Service Team

Control Method	Touch
Control Type	Media Control
Carrying Case Width	50 Millimeters
Carrying Case Length	60 Millimeters
Carrying Case Weight	52 Grams
Carrying Case Height	31 Millimeters
Unit Count	1.0 Count
Item Weight	52 Grams
Carrying Case Battery Capacity	520 Milliamp Hours
Carrying Case Battery Charging Time	2 Hours
Carrying Case Battery Average Life	36 Hours
Water Resistance Level	Waterproof
Is Electric	No
Compatible Devices	Bluetooth-enabled devices
Cable Features	Without Cable
Additional Features	Lastest Qualcomm QCC3071 Chip & aptX Adaptive Audio technology; High-fidelity 11mm wool composite dynamic drive; 6 Mics Qualcomm cVc 8.0 ENC Call; Hybrid active noise cancelling up to 43dB; Bluetooth 5.3 & Multipoint connection; Support EarFun App; 45 hours playtime; Wireless charging
Enclosure Material	Plastic
Specific Uses For Product	listening, running, Calling, cycling, exercising
Headphone Folding Features	In Ear
Headphones Ear Placement	In Ear
Color	Black
Battery Average Life	9 Hours
Battery Charge Time	1 Hour
Wireless Technology	Bluetooth
Bluetooth Version	5.3
Bluetooth Range	10 Meters
Connectivity Technology	Wireless
Headphone Jack	usb
Audio Latency	55 Milliseconds
Audio Driver Size	11 Millimeters
Noise Control	Active Noise Cancellation

Air Pro 3 Wireless Earbuds, Hybrid Active Noise Cancelling, Qualcomm® aptX™ Adaptive Sound, 6 Mics CVC8.0 Calls, Bluetooth 5.3, 11mm Wool Drivers, Multi-Connection, App Customize EQ, 45H

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