Barcalounger Briarwood II Power Recliner - Bordeaux

I had the Briarwood II manual recline before, but I couldn’t get it in the color I wanted. This design is a little different fit for me. I miss the padded top which acted as a pillow on the other style. I had to get a half-roll leather pillow to put behind my neck when reclining. I also wish you could just elevate the feet, but it works together with the back, which is why the neck roll was necessary. Other than that, it certainly beats the old leather chair which was pretty worn and patched. I like this fine.

I ordered this chair for my husband and when we received it - we had to cut open the box to get it out - it was shipped on a giant pallet. Once we put it together - we noticed when you recline - that the leather pull and gets stuck every time. When you sit in the chair - the bottom of the top has no padding and stuffing and your back is just sitting across the wooden bar - its awful. I logged a ticked - no one every called and amazon said I could try and return it but we do no the box because it had to be cut open to remove - this process has been awful and we still do not have a working chair. It has been four months.