Google - Nest Cam IQ Outdoor Security Camera, NC4100 - White (Renewed)

This renewed camera works flawlessly with our existing Nest security system. It was easy to integrate, and the video quality is excellent, just like our other Nest cameras. Having it as an additional layer of outdoor security has given us extra peace of mind. It's a great option for expanding a Nest setup and renewed was the way to go.

This is the second camera in this category that I have purchased. Because it was "Renewed" it has a somewhat serious flaw I need to point out. Most products in this category have been returned for one reason or another and can't be sold as new anymore. I noticed that it had the tell-tale makings of a camera that someone tried to install but returned. I knew this before I clicked the Buy button on Amazon so this was acceptable after all, I got a discount on the price. These are expensive cameras but they are full featured and reliable.Here's the flaw, these Gen1 Nest cameras have a horseshoe cutout that allows them to be angled from their mounting base on a ball & socket stem. It makes it possible to point the camera downward from a high location. These are wide angle cameras (you don't need to pan the camera) that have the ability to automatically & digitally pan (the camera does not actually move) & zoom-in on people that enter their field of view which is a very useful feature. However, this particular camera has the cutout on one side of the camera instead of at the bottom. Result- it can only move to the right from its base, not down or even to the left, doing so will tilt the lens off-axis so you'll be looking at the field of view sideways or at an angle. Fortunately, that's exactly what I needed it to do so I haven't returned it as the customer before me has done. This was obviously a design error because as I stated, this is not my first camera of this model. They improved the mounting base in their Gen2 cameras by making them magnetic which allows them to point in any direction. Of course this makes them easier to steal so they have to be mounted at a distance or location not easily reachable.UPDATE: I had to unplug the camera because I needed temporary access to the power outlet. Plugged the camera back in when I was finished and NOTHING. The camera died. I bought it 8 months ago.

delivers a clear picture day or night

This is our third Nest Cam IQ camera. The newer versions by Google require the Google Home app which is nowhere near as good as the Nest app. So we went on a search for a new old stock original Nest Cam. Unfortunately they are selling for outrageous prices. We’ve never purchased an Amazon renewed product and were worried that the quality wouldn’t be good. After lots of research we decided to take the chance, the ability to purchase warranty was a big factor in the decision. Though the product was not delivered in original packaging, all the pieces including Nest paperwork were there. It was very clean and looked new. We’ve been using it for over a month now with no issues. Very pleased with this purchase experience.

Don't do it, camera dead in less than 6 month. Bought late in October. Tried to reset, new cord/brick. Blue light comes on and then goes off and that's it. Worked fine then just went "offline".

I’ve had Nest IQ at home for a pretty long time now. When 2 of my IQ cameras broke (reset button was stuck)I purchased 3 of them from Amazon that have been renewed. ( so pre-owned or returned )The 2 cameras I set up are extremely sensitive.A bird flys by in the middle of the night and I get a familiar face alert. Funny at first, but not when your depending on the unit as a point of security.Over all it’s a great buy for the price, vendor packages and delivers product in a timely manner. Cameras looked almost new.I’m not sure if it’s the cameras or the google nest software that’s the issue causing the false notifications. TBD

Camera has been installed and working great. Had an issue with the cable going bad but new cable is on the way. Great customer service.

Replaced 6 year old camera with this unit. New Camera worked for 10 days in same location.